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11-24-2015 10:09 AM
11-24-2015 09:19 AM
File a complaint with the CFPB and your local small claims court. Claim unfair business practices and authorized by deception theft of your Paypal checking account. Tell your story and take it from there.
11-12-2015 11:25 AM - last edited on 11-25-2015 10:38 AM by dm_karen
So sick of eBay not protecting sellers too. Just got ripped off by a buyer for $600. The buyer bought a brand new camera, broke it and filed a return claim. Ebay said there's nothing I can do but eat it. Lesson learned. Sell at your own risk.
10-29-2015 09:26 AM
I have absolutely had enough of being ripped off by buyers on ebay. Sellers have no protection. i will not be selling again.
10-19-2015 08:05 PM
The biggest one for me is people wanting partial refunds. I sell allot of used records and condition is open to interpretation sometimes so it makes it hard to proove they are wrong. A record with one light scratch that does not affect play they will say it drops the record from excellent condition to very good but most people are honest and don't make a big deal about it because theyare not fishing for partial refunds.
These people are easy to spot because they do not want to return the item but insist on a partial refund even though they say it is destroyed they still want it...
10-14-2015 05:20 AM
10-08-2015 05:12 PM
If you have multiple items, a lot wait for an item to finish, then contact you via another item and make a real low ball offer. Usually 50% or even 25% of your asking price. It seems to be getting more and more this way.
10-05-2015 07:18 PM
I just went thru an issue with a buyer where he purchased a digital code.
He Admitted it worked just fine, then claimed a "Item not as described" claim a few hours later.
You would think Ebay would use his own words against him as he admits via message to me he used it and it worked just fine...
But no... Sellers are the bad guys each in every time with Ebay... It's ridicolous...
10-05-2015 06:57 PM
10-05-2015 04:48 PM
I sold an electronic giftcard on ebay. The guy paid promptly and I thus emailed him the details. Exactly 1 month after I sent him the information. He requests a refund from ebay. They give it to him. I called to see if he used the giftcard. Yes he did. So I lost everything. This is ridiculous. How is this legal? Anyone have any suggestions on what i can do? Customer service is horrible.
10-01-2015 01:31 PM
09-29-2015 07:29 PM
No negative feedback button, the only way to leave negative comments on a buyer is to leave a positive star, so people think wow look at this guys positive stars he must be honest. As the message spreads selling is unsafe on ebay and there are more and more people not selling on ebay, ebay's business and profits will suffer most.
09-28-2015 02:59 PM
I shipped a factory sealed in hard plastic mouse and what was returned to me was a completely different mouse (out of package) with serial numbers scratched off. As soon as tracking showed a box delivered on my doorstep they issued the buyer full refund. I tried to appeal but no setting allowed me to send photo's or explain the situation. I did this twice as the first requested did not go through. Then I spent today on the phone with ebay after getting this message,
<"..Thank you for contacting eBay Customer in regards.. my name is Meryl and I am a specialist for eBay's Resolution Center. I understand that you may have taken a complete loss on this transaction. We know how disappointing this can be for any seller in any line of business, and for this we truly apologize. Let’s work through this together.
Your appeal cannot be granted as eBay does not cover faulty returns.
Please be reminded that buyers who shop online expect a seamless experience and we work closely with the eBay community to make the returns process as easy as possible. As part of this, once tracking shows that an item has been returned to the seller, we refund the buyer immediately.
I understand how frustrating it is that, in this case, the item's condition changed but, unfortunately, we can’t reverse a refund without definitive proof that the buyer caused the issue.
I advise you to look at your options outside of eBay at this time.">
I explained I did not receive my item back but it still did not matter!
So if you sell an item on ebay and the Buyer returns you a box, doesn;t matter what is in the box, could be a rock for all they care, they get full refund. And to make matters worse they make you pay the shipping on the return!
And there is NO APPEAL. eBay's answer to me was to report it to the police. Well the police don't care about $50 and this fraudulent buyer lives in another State. So have to file a report with the FBI, ...
PayPal does not offer an appeal either.
Selling on eBay for little ole me just got very expensive and risky.
09-20-2015 09:22 AM
This is why people are turning to other avenues to sell their items. Like Craigslist and Pawn Shops, yes I know sounds crazy meeting buyers inside a McDonalds or visiting a hock shop to sell your old laptop but look at it this way you can accept or reject offers, you get your cash right away and they don't take 60-65 dollars out of a transaction. Ebays selling point is to say we give you access to more buyers, but this must be balanced by protecting your product, fair costs and reasonable margins. All of these have dropped in recent years on Ebay.
09-05-2015 06:40 AM
08-29-2015 09:21 PM
I only sell top noch items. My prob is eBay wants to charge me each month for what has not been paid for. the forien people that i call for help don't even know to speak english
Yes--as long as eBay is making money they could care less about all the small business owners tyring to eek out a small profit on their website. Their refund policy is a joke--completely skewed 100% in favor of the Buyer and their Feedback policy is an even bigger joke--who ever heard of Feedback that can only be positive--and furthermore who gives such a ridiculous system any creedende. But, they continue to make huge profits. I can only hope that Karma does its thing and what goes around comes around---how I would love to see them forced to stop their unfair policies
. How can we stop this? Standaard oil went throught the same thing. Diffence is the government stepped in. not sure but I think the same thing is going to aply with my lawsuit.
EBAY thinks they are to big to pay attention to the small guy. what is going to happen is they pay this small guy to shut up.
08-27-2015 12:34 PM
KARMA IS WORKING..MY SALES HAVE DROPPED BY OVER 75%THIS MONTH ALONE ON E-BAY.I LOOK AT SEVERAL CATERGORIES ON A DAILY BASIS AND I SEE LESS AND LESS PEOPLE MAKING BIDS AND PURCHASES.THAT IS ONE REASON THEY ARE TAKING AWAY SELLER,S TOP RATED STATUS SO THEY CAN KEEP THAT %20 FEE THEY GIVE US BACK MONTHLY SO THEIR PORFOLIO LOOKS LIKE IT IS STILL ON THE UP TREND FINANCIALY.IF ANYONE OUT THERE EVER DOES DECIDE TO START A BUSINESS SIMILAR TO E-BAYS AND WORKS EVENLY WITH BOTH THE BUYER AND SELLER I WOULD DROP MY ACCOUNT IN A HEART BEAT WITH E-BAY.OR,WE CAN ALL HIRE AN ATTORNEY TO START ONE FOR US?