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Community Member
Posts: 1
Registered: ‎09-14-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

I fear I am about to be the latest case of being ripped off by a buyer.  Customer purchased an automotive scan tool from me, it was in perfect working condition, I would know because I owned it for the last 5 years and hardly used it, I even bought a new battery and charger for it recently so I could sell it with confidence that ther would be no problems.  2 days after recieving the tool, buyer contacts me and says a button does not work. I respond that that is impossible because I tested it immediatly before packing it to be shipped.  If a button does not work then it is because HE broke it.  I did not offer any warranty, as nobody in their right mind selling a 5 year old electrionic item would.  Buyer immediately opens cas on me for item not as described.  I attempt to contact buyer and no response.  If ebay steals the money out of my account and I recieve a broken item back, or no item at all, then there will be hell to pay for ebay allowing these kind of scams.  I have done research and it appears they are most likely going to side with the buyer, in which case they will be considered a party to fraud.  I have sold over 200 items and have perfect 100% good feedback but recently I was also scammed by a buyer who clained they never received the item I sent even though tracking showed it as delivered.  I will wait and see what happens, I only hope ebay looks at this buyer very closely to see if they have dfrauded any other sellers.

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abbasdiscount
Community Member
Posts: 2
Registered: ‎06-11-2009

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to thenaine

this should of been taken care of in small claims court.  For that much money I certainly would of.  Ebay has a buch of idiots working for them

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abbasdiscount
Community Member
Posts: 2
Registered: ‎06-11-2009

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to thenaine

Well this is a good one.  Sorry it's only for $100 though.  We're comic sellers.   We decide to sell to this guy even though a previous purchase he never paid for the items he purchased. So he puchased his comics over $100 worth.  My son hand picked the comics to make sure everything was there.  We wraped them 3 times in bubble wrap so they wouldn't get damaged.   Buyer gets the items and says there were comics missing and some were damaged.  We wouldn't resolve the problem with him since we knew he was trying to scam us.   I spent he finally opened a case against us after harassing us with 30 messages saying we had commited fraud.   So after he opened the case I immediately contacted the resolution center.  Was on the phone for 1 1/2 hours and the person who answered the phone actually sided with me about the whole thing.  She found in my favorr and he was blocked along with his negative feedbacks saying we had commited fraud.   He emails us saying this isn't over even if he has to do chargeback.  He appeals the case with ebay and 24 hours later they found in his favor and rewarded him with $100 of our money.  They found in his favor because he said he received and empty box.  This is after he had told us that we were missing 3 of the comics.   I'm on the phone with ebay for another 2 hours trying to see what was going on.  They totally ignored his messages to us through ebay claiming we had shorted him 3 comics. I was told he got a signed affidavid which probably means he went to a notaray and told him he recieved and empty box and he initalized it.  Our these people who work on ebay that stupid that they can't read what he said to us?   Ebay you suck big time

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mindy9616
Community Member
Posts: 108
Registered: ‎06-25-2013

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell
Yes, you are definitely not alone. Corporate needs to do some SERIOUS DAMAGE CONTROL. I do not think these people have any idea just how serious things are. Will they finally fix these glitches? I doubt it. Even if they do, forget about any admission of guilt. I've had 3 of recent stating they JUST wanted to cancel. Since I am no hassle, Another accusing me of sending a used item and I uploaded my receipts. I'm sure I will go down for that one too. Now it appears these are being counted against me. I have had other reasons to speak with CS at great length and have come to realize this is their attitude if you have heard this before. . . Man standing with his foot in a bucket of water. You say why do you have your foot in the bucket? They say what bucket? On and on and on and ONLY if it ends up a huge deal among 100s of people saying YOU HAVE YOUR FOOT IN A BUCKET will they MAYBE say. . . OH, THAT BUCKET. I'm not even sure then will any of them realize the depths of potential damages to them and sellers alike. I am of the impression everything is too out of control and I sure hope it changes, but I'm very worried.
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Community Member
Posts: 1
Registered: ‎06-04-2011

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

[ Edited ]
in reply to esell-resell

Well, I'm glad I am not alone in this area.

 

Sold something for $1200 with insurance, signature delivery via UPS. Received all my money via Paypal. Buyer SIGNED for item, files paypal claim that he didn't receive it.

 

Sent ebay/paypal copy of UPS signature receipt photo/scan during ongoing case. They find in his favor after their 'investigation' even WITH my proof of delivery SIGNATURE and he gets ALL his money back AND keeps the item???

 

And reading a lot of these posts, it seems I have yet to meet a SELLER who has WON ONE CASE!  There is NO LOGIC for this AT ALL! 

 

I belong to a lot of forums in regards to my hobbys, I am meeting more and more people who flat out state, I WILL NOT DO BUSINESS VIA PAYPAL or EBAY ANYMORE. 

 

On these forums, we do business via money order and check...guess what...we NEVER have a problem - probably because we are all honest people.

 

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Community Member
Posts: 8
Registered: ‎01-06-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to relandguy

tell the truth me too

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Community Member
Posts: 8
Registered: ‎01-06-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to porento175

happens to me all the time too often buyer has never done wrong in ebays eyes

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Community Member
Posts: 2
Registered: ‎08-05-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

[ Edited ]
in reply to esell-resell

I am getting ripped off by an Ebay buyer. He bought my brand new ALO Audio Fit Ear Togo cable ($352.15 is what I paid for it). He gets it via Priority Express and files "not as described". It had pictures , the box it came in and images of it. He shows Ebay a picture of my box and his old chappy cable. Ebay doesn't allow for written communication, just images...so I take pictures of my letters telling them I have never seen this cable he showed them before in life. Ebay writes me telling me that despite having thousands of transactions with them, they would give me 5 extra days to provide evidence. THE VERY NEXT DAY THEY DECIDE DEPT 20 IMAGE THAT HE WINS! Insult and injury. They recover funds from me unilaterally via PayPal bouncing my checking account and he keeps my cable and his money.

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dejaboos
Community Member
Posts: 11
Registered: ‎03-23-2012

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

Yep. Same thing here but thank God it wasn't that big of a sale. I still needed my money. 

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Community Member
Posts: 44
Registered: ‎06-16-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

I just gotta stand up for the buyers here for a change.  I have been sold snake oil a half dozen times in my seven years here.  EBay makes me jump through ten hoops before they let me write a negative feeedback to a seller.  I have to get in touch with the seller,  which is often impossible due to ebays own bylaws.  So cry me a river !  Nobody forced you to sell here,  You want crooks ?  Go to Craigs list. They have boiler room operations running 24/7,  scamming the sellers there or going to the homes of the sellers and terrorizing them.  There is no secrecy there.  I just put up 15 thousand bucks worth of jewelry at the most prestigious auction house in Maine.  I was told they sell nationwide and I would have no trouble getting more than I expected.  I got a grand total of 2600 bucks with an average number of bids being three.  The coin collections I sold went for less than the worth of the spot silver prices.  I had 500 dollar bracelets go for 35 bucks !  I could have done better at a pawn shop.  There was not one **bleep** thing I could do about it.  The reserve prices charged would have made things even worse.  If there is one lesson here,  it is  " There is no gravity,  the whole world sucks ! "  I am convinced the decent folk have to get together and  have community yard sales or organize local auctions.  Neighbors are far less liable to rip you off.

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go-hifreann-leat
Community Member
Posts: 1
Registered: ‎06-20-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to tape_cassettes

Country has nothing to do with it. I guess both are at fault. I sold a Dell tablet to a guy in Texas. He's figured out that if he complains enough he gets to keep the tablet and get a refund so he's whined and cried to eBay refusing to return the tablet. I suspect eBay will force me to refund. Which will mean I'll then close my account. I have 100% positive until this Texas guy. I have had no end of problems with Americans. They always appear to figure out a new scam. 

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Community Member
Posts: 2
Registered: ‎05-21-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

Sold a small appliance a month ago and shipped it out with $1000 worth of insurance with UPS (sold for $1,001.00). Buyer receives package and notices slight damage to the item, notifies me. SAME day I file a claim with UPS and email buyer to retain all packing materials and repackage item as it was received. Buyer discards all of the packaging and when UPS comes to pick up the item its just the bare appliance which they put in the back of the truck unprotected. NO ONE tells me any of this. A week later my item arrives back at the UPS store where I shipped it from and my claim has been denied because the buyer has discarded all of the shipping material. God knows what condition its in now having gone 1000 miles in trucks with a layer of shrink-wrap around it (thanks UPS). Buyer emails me "what do we do now?" I respond that I can't issue a refund because he failed to follow simple instructions and suggest that he make arrangements to have the item returned to him by UPS (I don't have it). He escalates his complaint and a few hours later Ebay finds in his favor without the courtesy of seeking any input from me. Froze my Paypal account and then refunded the buyer including shipping. Took their sellers fees leaving me with a negative balance. I had to call my bank and cancel my check card as I will not be paying Ebay for the dicking-over that i received by both the buyer and themselves. Thanks. Closing my account now. Good riddance. btw I've had excellent experiences selling on craigs=list. Trying amazon next.

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Community Member
Posts: 1
Registered: ‎05-01-2013

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to sd-brightis
Until this week, I was not aware what kind of crooks Ebay is and allowing their buyers to be. I sold a jet ski storage cover. Clearly showing giant pictures of the ski it was on and the condition it was in. Buyer waited 16 days to open item not as described case against me.
I uploaded pics of the ski from the listing as well as additional pics of the ski uncovered, showing the reg. #s issued by the state to compare covered and un covered. I also sent in a photo of my registration card with those #s
Buyer agreed, he would send photos of the ski to confirm model, registration card to confirm model and photos of the cover not fitting. Fine - He didn't do this by the day he said he would so at the end of that day, I escalated the case.
I get an email early stating found in favor of buyer, he will send item back for refund. Of course all this time the money is on hold in Paypal.
The photos he uploaded were of the cover thrown over top of the ski, nothing else. No proof of model, no card, nothing. I can clearly see he does not have the model of ski this cover was sold for.
I call in to Ebay to ask why I have to refund his money back when he #1 bought the wrong item, # 2 didn't upload the proper items to confirm what he has, either. They told me it's not their place to decide what buyer buy items for, it is my place to prove what I sold the item for ( type of ski ) I with out a doubt did prove this item was for the ski sold for with pics of it on the ski, off the ski, state issued ID #s. etc.
This guy just simply bought the wrong item for a model of ski that is not his model and I stated no refunds, but I have to allow him to send the item back and refund him because of HIS mistake. I noticed in the photos there could be a possible rip in this cover from him trying to MAKE it fit the wrong ski. I asked what do I do if it's damaged when I receive it. Ebay's reply was their is nothing they can do, it's the cost of doing business.
I just don't understand how these people could not see I have proven what this item is for and I listed it 1000% honestly and correctly and they bought the wrong item. They did say I could appeal once it is received, but really what's the point ? Ebay is the pimping the crooks, allowing buyers to rip off sellers. I know it's a combo of sellers and buyers that make Ebay money, but sellers are what brings in the money to start. I hope someday sellers stop selling there and they have to fold up shop!!! CROOKS!
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Community Member
Posts: 105
Registered: ‎03-16-2005

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to sykokidd47

Yea I would definitly not tust selling anything too high its too risky. Good for flea market stuff if you don't mind the fees.

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Community Member
Posts: 2
Registered: ‎12-05-2013

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

Yes I HAVE I HAD A FAIRLY NEW HP ELITEBOOK 2570P, ONLY 1 MONTH OLD , SENT OUT IN NEW MAILER BOX 

LAPTOP WAS ONLY 6 POUNDS, WRAPPED UP BOUT 5 TIMES AROUND LAPTOP, BUBBLED WRAPPED  BOTTOM AND

TOP OF BOX . YOU COULD NOT SEE LAPTOP IT WAS COMPLETELY COVERED.SENT OUT ON MONDAY RECIEVED 

ON FRIDAY MORNING , SHE SAID WASNT WHAT WAS DESCRIBED AND ALSO WAS DAMAGED ON BOTTOM 

CORNER OF LAPTOP MISSING THE LCD .SHE SAID THE BUBBLE WRAP AND BOX WAS TOO THIN , I TOLD HER THAT

HOW COULD THE LAPTOP BE DAMAGED ON BOTTOM EDGE OF LAPTOP WITHOUT CRACKING LCD , AND THIS WAS

A HARD ALUMINUM NOTEBOOK THAT WAS COMPLETED COVERED AROUND IN BUBBLEWRAP. SHE FILED A CASE

I SENT MORE PICTURES, SHE ESCALATED IT, THE NEXT DAY I RESPONDED A MINUTE LATER I RECEIVED A 

EMAIL FROM BAY BUYER WINS .CASE CLOSED. I BUILD PCS IVE SENT OUT 60 POUND DESKTOPS WITH NO ISSUES

AND NO IM OUT OF 400 DOLLARS, AND FEES INSURANCE WAS ON PACKAGE BUT IF BUYER SEND IT BACK 

IN ITS ORIGINAL PACKAGING THEIR WILL BE NO REFUND.I BELIEVE SHE READ THE SNAD, THEN DROPPED THE

NOTEBOOK AND SAY ITS DAMAGED.SINCE THEN  3 DAYS LATER SHES HAS BOUGHT TWO MORE LAPTOPS 

ON EBAY .I HOPE SHE HASNT TAKEN PARTS OFF MY LAPTOP.

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Community Member
Posts: 1
Registered: ‎05-11-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell

hi, yes its happened to me a good few times. i do not sell items that are faulty or broken in any way... first thing i get is them complaining about postage costs....then when i post the items to them they complain that the items are damaged in some way then ask for a partial refund...in every single case it is a forigner....i sent a item to a woman in england she received the item and gave me good feedback saying the item is fantastic, then a few weeks later sent me a message saying the item was broke...asking for a partial refund...im english and she had a forign name...iv looked at her feedback as a buyer and she does the same thing all the time...gives good feedback leaves it a few weeks..then sends a message complaining that item is damaged.....its fraud...and if ebay defends these people then they are conspiring with buyers to defraud sellers....iv written to watchdog a tv show that looks into dishonesty in matters like these...and im waiting to hear back from them....you should look into the buyers feedback history and if you find anything similer you should go down the road i went down...and go to a watchdog...the last thing ebay needs is bad publicity...and once its aired on tv perhaps other people who are victims of ebay scammers will come forward...and put ebay under a bit of pressure to root out and stop these inconsiderate people from buying things from honest people on ebay......regards

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Community Member
Posts: 1
Registered: ‎05-05-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to relandguy

Me too,  Been using Ebay since the very early days. Just had a run in with the buyer from hell, and despite his messages saying he had the item repaired, they found in his favour, and gave hime 10 days to return. He chose not to return, so they closed the case STILL in his favour, although graciously said that I dod not have to refund him. Then they put a nblack mark against me for him not returning the item so he could get a reund.  Ebay took money from my paypal acount leaving a negative balance for 3 weeks. I was determined not to pay in funds to cover it in case they decided to refund him anyway. All that it did was make me look into alternative ways to buy and sell. I figured that if I had managed without Ebay for 3 weeks, I could manage without them permanently.

They now say they cannot cinally close my account for 90 days, probably in the hope that i will change my mind, but it'snot going to happen.

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Community Member
Posts: 1
Registered: ‎01-27-2014

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell
Yes. Just happen to me as well. eBay is definitely pro buyer. And there's really nothing sellers can do about it...
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lilcot1976
Community Member
Posts: 2
Registered: ‎06-09-2013

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell
I'm done.
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lilcot1976
Community Member
Posts: 2
Registered: ‎06-09-2013

Re: Ripped off by yet another buyer! Ebay's Buyer Wins no matter what policy.

in reply to esell-resell
I'm done selling on eBay moving to Amazon or a different auction site. A buyer can claim anything and will win .
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