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09-02-2016 09:23 AM
So sorry to hear that this has happened to you as well. Happened to me a few months back, and it was enough to make me so fed up that I had closed my store. Pretty much the same scenario: Buyer claimed that I sent him a wrong item, shows a pic. of a completely different item than what I had shipped to him, files and claim and wins!! And, I too, was forced to pay return shipping and he sent back a completely different item than what was actually shipped to him. Oh...and he had the nerve to leave me a negative feedback.
Sadly, this seems to be happening more and more on eBay. NO SELLER PROTECTION!! People are being ripped off of 100's, even 1000's of dollars sometimes.
The eBay BUYER PROTECTION FEATURE is in my opinion, a Shout Out To All Buyers To Come Rip Off The Seller!! Not that all buyers are like this. However, from what I read, it seems to be a growing trend. I would NOT sell high priced items on ebay anymore.
08-22-2016 10:40 PM
Add me to the list of occasional sellers screwed over by eBay's Money Back Guarantee. Buyer (marco-cary, if you're interested) totally lied about receiving the wrong item & even sent the same item back to me - At my expense AND cost, despite my no return policy & offer of a partial refund. The customer service of the Appeals team is awful - I had 4 different answers between 4 different customer services reps. I actually got one to admit that they "always side with the buyer if they select a valid reason". Fortunately, I made them give all of the phone conversation IDs of all my conversations - I can see them being useful in a class action suit one day.
eBay's new marketing campaign: Now offering free returns (at the seller's expense) on every item! Just claim you were sent the wrong thing.
What a joke. Etsy, here I come.
07-31-2016 12:14 AM
07-30-2016 10:32 PM
07-28-2016 11:55 AM
GOT RIPPIED OFF BY ANOTHER BUYER IN CANADA USING A FALSE ADDRESS IN USA KY ADDRESS THEN HAVING ANDOTHER ADDRESS AND THEY SAY PLEASE SEND TO THE USA ADDRESS WITHCH IS ON THEIR PAY PAL THEN TELLING EBAY THEY NEVER GOT THEIR ITEM WITCH NEVER CAME TO CANADA WAITING THE LAST MINITIE EBAY SAYS THEY WIN YOPU HAVE KNOW TRACKING BECAUSE YOU CAN NOT SEND TRACKING TO KY ADDRESS NO ONE THEIR TO SIGN I GIVE UP GIVES US ANOTHER WAY OUT HERE OH I HAVE 7000 RATING THEY HAD 89
07-22-2016 05:26 PM
We all need to take action. These attorneys need everyone to call 1-888-670-2630 #3204823. They need us to tell them our story. Take the time to call and speak with them about Buyers always right.
07-22-2016 05:24 PM
No you are not the only one this has happened too. I thought I was alone but call this number 1-888-670-2630 ref 3204823. Something has to be done and we need all the people to participate. They want to hear our story. It's very unfair.
07-22-2016 05:23 PM
We all feel the same way and feel no one is listening to us. Please call this number 1-888-670-2630 #3204823. They want to hear our side of the story so they can do something about it.
07-22-2016 05:21 PM
call this number 1-888-670-2630 #3204823. They want to hear our stories so they can do something about this. It's not fair to sellers to go through this. We spend our time wanting to make a little extra money for Ebay to award this to the buyer all the time.
07-22-2016 05:18 PM
call this number today for us to get something done about this. 1-888-670-2630 #3204823. These people are willing to listen to our claims
07-22-2016 05:17 PM
call this number today to get our claims started. 1-888-670-2630 #3204823. These people want to help us. Its worth your time
07-22-2016 05:15 PM
call this number today for them to do something about this. 1-888-670-260 #3204823. We as buyers and sellers are being treated unfairly
07-22-2016 05:13 PM
I completely agree with a suit. Called an attorney today they told me that everyone needs to call this number 888-670-2630 can use this #3204823. I am in the same situation. Good honest sellers are being hurt bases on Ebay money back guarantee. Call them today if you guys want something done about this. Let them know how you were treated.
07-11-2016 05:39 PM