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09-14-2014 09:26 AM
I fear I am about to be the latest case of being ripped off by a buyer. Customer purchased an automotive scan tool from me, it was in perfect working condition, I would know because I owned it for the last 5 years and hardly used it, I even bought a new battery and charger for it recently so I could sell it with confidence that ther would be no problems. 2 days after recieving the tool, buyer contacts me and says a button does not work. I respond that that is impossible because I tested it immediatly before packing it to be shipped. If a button does not work then it is because HE broke it. I did not offer any warranty, as nobody in their right mind selling a 5 year old electrionic item would. Buyer immediately opens cas on me for item not as described. I attempt to contact buyer and no response. If ebay steals the money out of my account and I recieve a broken item back, or no item at all, then there will be hell to pay for ebay allowing these kind of scams. I have done research and it appears they are most likely going to side with the buyer, in which case they will be considered a party to fraud. I have sold over 200 items and have perfect 100% good feedback but recently I was also scammed by a buyer who clained they never received the item I sent even though tracking showed it as delivered. I will wait and see what happens, I only hope ebay looks at this buyer very closely to see if they have dfrauded any other sellers.
09-09-2014 03:48 PM
this should of been taken care of in small claims court. For that much money I certainly would of. Ebay has a buch of idiots working for them
09-09-2014 03:46 PM
Well this is a good one. Sorry it's only for $100 though. We're comic sellers. We decide to sell to this guy even though a previous purchase he never paid for the items he purchased. So he puchased his comics over $100 worth. My son hand picked the comics to make sure everything was there. We wraped them 3 times in bubble wrap so they wouldn't get damaged. Buyer gets the items and says there were comics missing and some were damaged. We wouldn't resolve the problem with him since we knew he was trying to scam us. I spent he finally opened a case against us after harassing us with 30 messages saying we had commited fraud. So after he opened the case I immediately contacted the resolution center. Was on the phone for 1 1/2 hours and the person who answered the phone actually sided with me about the whole thing. She found in my favorr and he was blocked along with his negative feedbacks saying we had commited fraud. He emails us saying this isn't over even if he has to do chargeback. He appeals the case with ebay and 24 hours later they found in his favor and rewarded him with $100 of our money. They found in his favor because he said he received and empty box. This is after he had told us that we were missing 3 of the comics. I'm on the phone with ebay for another 2 hours trying to see what was going on. They totally ignored his messages to us through ebay claiming we had shorted him 3 comics. I was told he got a signed affidavid which probably means he went to a notaray and told him he recieved and empty box and he initalized it. Our these people who work on ebay that stupid that they can't read what he said to us? Ebay you suck big time
09-04-2014 06:11 PM
08-29-2014 07:50 PM - edited 08-29-2014 07:52 PM
Well, I'm glad I am not alone in this area.
Sold something for $1200 with insurance, signature delivery via UPS. Received all my money via Paypal. Buyer SIGNED for item, files paypal claim that he didn't receive it.
Sent ebay/paypal copy of UPS signature receipt photo/scan during ongoing case. They find in his favor after their 'investigation' even WITH my proof of delivery SIGNATURE and he gets ALL his money back AND keeps the item???
And reading a lot of these posts, it seems I have yet to meet a SELLER who has WON ONE CASE! There is NO LOGIC for this AT ALL!
I belong to a lot of forums in regards to my hobbys, I am meeting more and more people who flat out state, I WILL NOT DO BUSINESS VIA PAYPAL or EBAY ANYMORE.
On these forums, we do business via money order and check...guess what...we NEVER have a problem - probably because we are all honest people.
08-05-2014 08:45 AM - last edited on 09-02-2014 07:41 PM by hawk_s
I am getting ripped off by an Ebay buyer. He bought my brand new ALO Audio Fit Ear Togo cable ($352.15 is what I paid for it). He gets it via Priority Express and files "not as described". It had pictures , the box it came in and images of it. He shows Ebay a picture of my box and his old chappy cable. Ebay doesn't allow for written communication, just images...so I take pictures of my letters telling them I have never seen this cable he showed them before in life. Ebay writes me telling me that despite having thousands of transactions with them, they would give me 5 extra days to provide evidence. THE VERY NEXT DAY THEY DECIDE DEPT 20 IMAGE THAT HE WINS! Insult and injury. They recover funds from me unilaterally via PayPal bouncing my checking account and he keeps my cable and his money.
06-24-2014 11:53 AM
I just gotta stand up for the buyers here for a change. I have been sold snake oil a half dozen times in my seven years here. EBay makes me jump through ten hoops before they let me write a negative feeedback to a seller. I have to get in touch with the seller, which is often impossible due to ebays own bylaws. So cry me a river ! Nobody forced you to sell here, You want crooks ? Go to Craigs list. They have boiler room operations running 24/7, scamming the sellers there or going to the homes of the sellers and terrorizing them. There is no secrecy there. I just put up 15 thousand bucks worth of jewelry at the most prestigious auction house in Maine. I was told they sell nationwide and I would have no trouble getting more than I expected. I got a grand total of 2600 bucks with an average number of bids being three. The coin collections I sold went for less than the worth of the spot silver prices. I had 500 dollar bracelets go for 35 bucks ! I could have done better at a pawn shop. There was not one **bleep** thing I could do about it. The reserve prices charged would have made things even worse. If there is one lesson here, it is " There is no gravity, the whole world sucks ! " I am convinced the decent folk have to get together and have community yard sales or organize local auctions. Neighbors are far less liable to rip you off.
06-20-2014 04:21 PM
Country has nothing to do with it. I guess both are at fault. I sold a Dell tablet to a guy in Texas. He's figured out that if he complains enough he gets to keep the tablet and get a refund so he's whined and cried to eBay refusing to return the tablet. I suspect eBay will force me to refund. Which will mean I'll then close my account. I have 100% positive until this Texas guy. I have had no end of problems with Americans. They always appear to figure out a new scam.
05-21-2014 03:57 PM
Sold a small appliance a month ago and shipped it out with $1000 worth of insurance with UPS (sold for $1,001.00). Buyer receives package and notices slight damage to the item, notifies me. SAME day I file a claim with UPS and email buyer to retain all packing materials and repackage item as it was received. Buyer discards all of the packaging and when UPS comes to pick up the item its just the bare appliance which they put in the back of the truck unprotected. NO ONE tells me any of this. A week later my item arrives back at the UPS store where I shipped it from and my claim has been denied because the buyer has discarded all of the shipping material. God knows what condition its in now having gone 1000 miles in trucks with a layer of shrink-wrap around it (thanks UPS). Buyer emails me "what do we do now?" I respond that I can't issue a refund because he failed to follow simple instructions and suggest that he make arrangements to have the item returned to him by UPS (I don't have it). He escalates his complaint and a few hours later Ebay finds in his favor without the courtesy of seeking any input from me. Froze my Paypal account and then refunded the buyer including shipping. Took their sellers fees leaving me with a negative balance. I had to call my bank and cancel my check card as I will not be paying Ebay for the dicking-over that i received by both the buyer and themselves. Thanks. Closing my account now. Good riddance. btw I've had excellent experiences selling on craigs=list. Trying amazon next.
05-21-2014 08:33 AM
05-12-2014 11:49 PM
Yea I would definitly not tust selling anything too high its too risky. Good for flea market stuff if you don't mind the fees.
05-12-2014 07:31 AM
Yes I HAVE I HAD A FAIRLY NEW HP ELITEBOOK 2570P, ONLY 1 MONTH OLD , SENT OUT IN NEW MAILER BOX
LAPTOP WAS ONLY 6 POUNDS, WRAPPED UP BOUT 5 TIMES AROUND LAPTOP, BUBBLED WRAPPED BOTTOM AND
TOP OF BOX . YOU COULD NOT SEE LAPTOP IT WAS COMPLETELY COVERED.SENT OUT ON MONDAY RECIEVED
ON FRIDAY MORNING , SHE SAID WASNT WHAT WAS DESCRIBED AND ALSO WAS DAMAGED ON BOTTOM
CORNER OF LAPTOP MISSING THE LCD .SHE SAID THE BUBBLE WRAP AND BOX WAS TOO THIN , I TOLD HER THAT
HOW COULD THE LAPTOP BE DAMAGED ON BOTTOM EDGE OF LAPTOP WITHOUT CRACKING LCD , AND THIS WAS
A HARD ALUMINUM NOTEBOOK THAT WAS COMPLETED COVERED AROUND IN BUBBLEWRAP. SHE FILED A CASE
I SENT MORE PICTURES, SHE ESCALATED IT, THE NEXT DAY I RESPONDED A MINUTE LATER I RECEIVED A
EMAIL FROM BAY BUYER WINS .CASE CLOSED. I BUILD PCS IVE SENT OUT 60 POUND DESKTOPS WITH NO ISSUES
AND NO IM OUT OF 400 DOLLARS, AND FEES INSURANCE WAS ON PACKAGE BUT IF BUYER SEND IT BACK
IN ITS ORIGINAL PACKAGING THEIR WILL BE NO REFUND.I BELIEVE SHE READ THE SNAD, THEN DROPPED THE
NOTEBOOK AND SAY ITS DAMAGED.SINCE THEN 3 DAYS LATER SHES HAS BOUGHT TWO MORE LAPTOPS
ON EBAY .I HOPE SHE HASNT TAKEN PARTS OFF MY LAPTOP.
05-11-2014 03:51 AM
hi, yes its happened to me a good few times. i do not sell items that are faulty or broken in any way... first thing i get is them complaining about postage costs....then when i post the items to them they complain that the items are damaged in some way then ask for a partial refund...in every single case it is a forigner....i sent a item to a woman in england she received the item and gave me good feedback saying the item is fantastic, then a few weeks later sent me a message saying the item was broke...asking for a partial refund...im english and she had a forign name...iv looked at her feedback as a buyer and she does the same thing all the time...gives good feedback leaves it a few weeks..then sends a message complaining that item is damaged.....its fraud...and if ebay defends these people then they are conspiring with buyers to defraud sellers....iv written to watchdog a tv show that looks into dishonesty in matters like these...and im waiting to hear back from them....you should look into the buyers feedback history and if you find anything similer you should go down the road i went down...and go to a watchdog...the last thing ebay needs is bad publicity...and once its aired on tv perhaps other people who are victims of ebay scammers will come forward...and put ebay under a bit of pressure to root out and stop these inconsiderate people from buying things from honest people on ebay......regards
05-05-2014 04:42 AM
Me too, Been using Ebay since the very early days. Just had a run in with the buyer from hell, and despite his messages saying he had the item repaired, they found in his favour, and gave hime 10 days to return. He chose not to return, so they closed the case STILL in his favour, although graciously said that I dod not have to refund him. Then they put a nblack mark against me for him not returning the item so he could get a reund. Ebay took money from my paypal acount leaving a negative balance for 3 weeks. I was determined not to pay in funds to cover it in case they decided to refund him anyway. All that it did was make me look into alternative ways to buy and sell. I figured that if I had managed without Ebay for 3 weeks, I could manage without them permanently.
They now say they cannot cinally close my account for 90 days, probably in the hope that i will change my mind, but it'snot going to happen.