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02-15-2015 04:50 PM
Ebay has under the current CEO basically driven away sellers; those long existing trusted sellers and is having difficulty in retaining new ones. Why would sellers stay on a platform that does not reward sales growth?. The Newly implement incomprehensible DSR ratings for sellers basically restricts your ability to list more than 100 items or equivalent of $5000.00 per month regardless of long history of proven track record of sellers. There is no point anymore in maintaining a store front on ebay since restrictions are put in place. Tell me, what is the incetive now to maintain a store when ebay itself does not trust sellers and over the years with John Donahogue eroded every effort to drive away sales and sellers. At one point ( there were about 146 million registered users on ebay and 1.3 million sellers data from 2008 according to https://trendient.wordpress.com/2008/08/16/number-
02-09-2015 07:02 PM
After getting a couple of undeserved / confused new customer bad feedbacks that restricted my account severely, I will be removing eBay symbols from my website, blogsite and print advertising. I will be migrating away from here. I have to, it's only business, and eBay is just a computer program that only thinks one way. I Just might close the account for a year to let it all settle out and restart fresh. After 12 years and $800,000 in sales through eBay, I will just concentrate on my own growing website and the sales that come in without the extra fees ,... and to think,.. that I almost hired a person to take care of the accounting portion so that I could spend more time on my other part of the business that makes more money,... with the profit margin that eBay fees chip away at, eBay makes more money off of my stuff than I do,.. ... I think I will just concentrate on making more money from the other avenues that I have.
Watch my account dwindle to nothing.
02-03-2015 03:57 PM
I had a very bad experience with eBay customer service. I sold an amp and the buyer destroyed the unit. He files a not as described even though he broke the item he bought. He sends it back to me at my expense and worthless eBay makes me pay for the reimbursment to the buyer that broke the amp. I call eBay and the customer service rep tells me that I am out of luck and this is the risk for selling on the internet. I looked at the seller policy and no where does it state that if a buyer destroys your item that you are responsible tp reimburse them. I will look else where to sell since eBay policies are worthles for the seller. Good luck to any seller working to resolve an issue with worthless eBay
01-26-2015 08:26 AM - last edited on 01-26-2015 03:05 PM by hawk_s
i had a message from a customer off ebay gave me his phone number i phoned him and he stated he wanted it cheaper and wanted to go out side of ebay i told him no and he would have to go through ebay he purchesed a joblot off me 2 days later via ebay two weeks later left me nueatral feed back stateing that HE FOUND MY ITEMS HARD TO SELL i contacted ebay stateing i did every thing possible as a seller listed it correctley put pics up and dispatched on time what i could not do was sell the items for him what supprised me more was he had neg feed back himself it stated seller did not no how to accept payment any way ebay told me to do one i gave the cutomer his money back 24.99 and told him to keep the pruduct
12-13-2014 07:44 PM - last edited on 01-26-2015 03:12 PM by hawk_s
Ok, simple as this...do what we did. After 15 years....shut down your sellers account. Do not SELL and do NOT buy on ebay. It will either make them change their ways or go belly up. That is their choice to make. They couldnt even surviVe in China!
Remove ALL yoru credit card information when you close down your sellers account. Do NOT leave it there.
QUIT MAKING EBAY RICH FOR FAILED POLITICAL RUNS. THEY COULD TRULY CARE LESS ABOUT YOU AND THEIR CUSTOMER SERVICE REPS HAVE NO ISSUES
11-25-2014 10:11 AM
So true...ebay has become a casual part time seller type business instead of the juggernaut for small sellers it once was. I was there in 1998 when ebay was super huge for small sellers, we were making bank. Now, with the greedy fingers of ebay in my sales fees, shipping fees, PayPal fees...my wife was right on...you don't net out that much for all the hassle. Not really. Relisting is now commonplace and way more than number of times until sold than decade past. Truth is, until something better comes along...this is all you have to use except for CL. I do use that a lot. But items that need global reach, sorry to say that this is all you have to use.
11-07-2014 12:24 PM
10-22-2014 12:06 PM
10-15-2014 08:55 AM
One of the GREATEST things about ebay is that you buy from a seller and the seller is responsible to make you happy. NOT EBAY! Thats the way it should be in a TRULY free online market. Look at a sellers ratings before you buy and you can not go wrong!
10-07-2014 05:02 PM - last edited on 01-26-2015 03:10 PM by hawk_s
I just had the worst customer experience buying from manufacturer as a guest and I won't be using eBay ever again. I was sold a tablet that's missing a battery. eBay customer service is attrocious.
08-26-2014 02:58 PM
Can hardly believe I hadn't realised that I was being had! I only charge EXACTLY what it costs in P&P and then ebay charge me a fee! I am now exloring other selling options!
08-25-2014 01:27 PM - last edited on 09-02-2014 07:07 PM by hawk_s
Ebay is driving away competitive sellers and not maintaining customers. After a long hiatus, I decided to sell a couple of 1950's & 1960's 'white elephants' from our shelves on ebay, both to clean up the house and generate a little cash. However, after selling one item for $3 and paying the $2.80 insertion and valuation fees, and other fees that I have no idea where they come from, I've decided to just give the stuff to Goodwill. What a waste of time [ha, ha, laugh!!] Whatever happened to the old ebay, like from a long time ago? I actually had a lot of old coins and tokens I wanted to sell. Really, it's just not worth my time, especially with these ridiculous fees. In short, I'll just leave some of the old stuff in the drawers, the rest of the **bleep** will go in the garbage, recycle or to Goodwill. What a joke of a company. Most American corporations seem to be run like this now. Decision lock, Escalation of commitment, and totally disfunctional board rooms.
05-19-2014 02:16 PM
No one in there right mind should be selling on Ebay . They are losing sellers every day and either they don't care or they are stupid. I think that the person that bought Ebay just has lots of money and no brains on how to please everyone. No sellers then no buyers HELLO They are definitely making a mess sitting in their office just thinking up rules that don't work. If they want to sink they are doing a GREAT j0b
03-17-2014 11:18 AM - last edited on 09-02-2014 07:04 PM by hawk_s
I'm one from 1998 and I work a lot harder now and make less. Ebay does not care about you, skcess...get that through your head. Took me some time to get it, but I get it now. It's like my stepfather, who is brilliant at being a CEO of a major scientific corporation. HE thinks he knows everything...but we in the family know his inner secrets and he's a nightmare behind the Stanford MBA. His financial life is in turmoil, divorces, can't make life and social decisions without the help of the "common folk"...that's ebay now. They think they have it down, making billions per year...they don't need us commoners telling them anything. So I don't tell them how to do anything. I use them, they use me, neither one cares as Bob Seger used to sing.
03-01-2014 08:36 PM
An even better idea, don't sell or buy! Just keep the account open. This is what I plan to do when my current listings expire. They will finally get the idea if enough members do it. Mostly due to postage rates, thrifty buyers are shopping local consignment shops. With postal rates almost equaling the selling price in many cases, buyers are feeling they are not getting a bargain. In the past two weeks I have listed over 2 dozen nice, brand name items my 4 year old girl has outgrown with great photos and low starting bids. They just aren't bidding like they did even a year ago. If I list at eBay's suggested starting price of .99 cents, buyers just watch and at the last minute, go in and bid .99, win it, and I am left with selling an item that is almost new and worth $15 or more for .99! Not even worth my time and "gave" the item away!
If I place a reserve price, eBay charges me more and a "buy it now" listing just sets there. I see a big difference in traffic in the past year. Out of all my listings, I have sold 5 and for not much more than the starting bid. And on top of that two are unpaid items for over a week with no response!! One of which, I have opened a case on. I really believe there is a slow death underway for eBay except for the Asian market. What else is new?
For smaller sellers with only a few items, I have friends who are using FaceBook. They list only an item or two a week with photos, and meet the buyers at a local mall or parking lot and sell from there. The interested buyer just responds to the post with "I Want It". No auctions, but if the price is fair, things are selling. Not as many scams as Craig's List.
As for Amazon, I haven't sold with Amazon, but plan to give it a try. I am a Prime member and have purchased items and never been disappointed!
And for those sellers who have handmade crafts, Etsy is doing very well! There are other markets on the horizon...it's just a matter of time.