04-14-2012 10:10 AM
I have about nine buyers who did not leave a feedback. I even emailed them and politely reminded them to do so. I take pride in how I wrap the items I ship and I am very descriptive about what I am selling. So I do not understand if this is a regular problem. I leave my feedback immediately for them upon receipt of their funds and my shipping. I even tried delaying my feedback for a few to see if they responded first. I have had not complaints from any of these buyers. What's up??????
10-10-2015 02:59 PM
10-10-2015 03:11 PM
IF Feedback = "nul" > 60 days, THEN Feedback = Positive
10-26-2015 05:32 PM
11-01-2015 08:41 AM
11-01-2015 09:22 AM
12-13-2015 05:18 PM
Yea - I used to receive feedback, but only about 10% of my last 15 transactions have I received any. How do people know if I'm a good seller if the policing is no longer there? I guess I'll stop leaving warranted good feedback also.
@earpderp wrote:
Add to earlier entry
I'm new to eBay just over a year now and I collect baseball memorabilia, I sell things I feel are worthy of selling like iPhones iPods stereos truck parts. And what I sell is near perfect or perfect. And it's about 8 out of 10 that don't leave any feedback. I guess I hadn't cleared up the whole picture on my first entry. But I've read a lot of the entries on this thread and I've decided not to leave feedback unless it's left first .
12-21-2015 04:58 AM
I am a seller and a buyer. I sell way more than I buy. I leave feedback for the buyer as soon as I ship the item. Their obligation to me ends apon me receiving payment. They have no other obligation to me or ebay. I do however think it is wrong on their part not to be responcible and leave me feedback but I can not force the issue so I just (try) not to let it bother me. BUT I WILL ALWAYS leave feedback to the buyer FIRST. Never leave feedback to a seller that does not leave me feedback first. Just my 2 cents!
12-23-2015 02:38 PM
Hmmm...well I too am am both a buyer (94%) and a seller (6%) and I rarely leave feedback as buyer. The way I figure it is that I don't go out of my way to rate an online transaction anymore than I would rate a transaction at my local Walmart. Reviewing product is different, that is far more useful information than knowing someone had a trouble free online transaction.
On the other hand, in the rare instance when anitem greatly exceeds expectations or the Seller goes above and beyond service expectations, then I'll leave feedback as it warrants my time to reward outstanding performance. I'm fairly certain that people who go out of their way to excceed expecations do so for this very reason -- to be praised. I should know, I'm that sort of person/Seller.
When I say I go out of my way to exceed customer expectations, you have no idea -- it's very over the top -- and I blow my customers away every time. You would be blown away. Anyone would, even I would be. I get tremendous satisfaction doing this but despite my extraordinary effort and additional cost, I average about 25% feedback.
Then there's that Karma thing....
02-06-2016 10:23 AM
Over my years of selling. I have over 500 buyers who have not left feedback. I contact them and ask them to leave feedback. However, most of the time it doesn't happen. Unfortunately, feedback is a very strong selling point so not receiving it is a big deal. What sellers need to do is stand up and be heard.
You can call ebay and request that they make a policy for sellers to receive default positive feedback after 30 days.
If enough members call and request this they will have no choice but to enact the policy. eBay generally doesn't listen to suggestions on message boards. However, when they are called in they are reported and documented.
Go to "help and Contact"
Type "I haven't received feedback"
Then select the "Contact eBay" tab
02-06-2016 10:24 AM
Over my years of selling. I have over 500 buyers who have not left feedback. I contact them and ask them to leave feedback. However, most of the time it doesn't happen. Unfortunately, feedback is a very strong selling point so not receiving it is a big deal. What sellers need to do is stand up and be heard.
You can call ebay and request that they make a policy for sellers to receive default positive feedback after 30 days.
If enough members call and request this they will have no choice but to enact the policy. eBay generally doesn't listen to suggestions on message boards. However, when they are called in they are reported and documented.
Go to "help and Contact"
Type "I haven't received feedback"
Then select the "Contact eBay" tab
02-06-2016 10:31 AM
The trouble with that is that eBay is a feedback system. Sellers receive ranking in search results for having good feedback. Therefore, sellers need buyers to leave positive marks. Even if they don't say anything the numbers are what really matter in the eBay algorithms.
After all, if you received a bad item you would be more apt to leave bad feedback. For some reason, when something goes wrong humans can't wait to tell everyone about it. But when something is good or they receive a good item, they don't spread the word.
The average person will tell 10 people about a bad customer service experience and will only tell 1 or 2 people about a positive customer service experience.
02-10-2016 07:32 AM
I just have to reply to tigermaus. Look, the reason sellers don't leave you feedback as soon as you pay is because they don't know if you are going to open a case against them in the allotted case opening time. The transaction isn't done until the BUYER says it is. Why would a seller leave positive feedback when you can come back and bite him in the **bleep**?
Joel
02-11-2016 11:32 AM
Hello! This is interesting to hear. I've recently sold at least 13 items, where i went out of my way to ship them the day I received payment, and only two people have left my feedback. I hustle and deliver excellent service so I can get the ratings, and nobody reciprocates. I only have 59 positive stars... I have sold way more than that. It's a drag becuase it may hurt whether or not poeple buy from me. What's the point if you ship asap and people don't care, or actually expect it? It's stressful on the buyer end, finding packing material, printing out the labels, getting to the post office in time. It's a lot of work! It would be nice to have a two way street.
02-11-2016 04:58 PM - last edited on 02-12-2016 12:33 PM by kh-laura
The feedback system on ebay is essential to people buying and selling items there. The way you look at it is ridiculous. If you get your item in a timely manner and it is exactly as it was described, then it is common courtesy to leave positive feedback! What do you mean by go above and beyond and then you will leave positive feedback??? That doesnt even make sence.
02-17-2016 09:52 PM
Being a new seller, its certainly frustrating. All of my transactions have went smoothly, super fast shipping, etc..Only one buyer has left me feedback in 2 months!
can guarantee first time theres a problem they'll be leaving feedback with the quickness