04-14-2012 10:10 AM
I have about nine buyers who did not leave a feedback. I even emailed them and politely reminded them to do so. I take pride in how I wrap the items I ship and I am very descriptive about what I am selling. So I do not understand if this is a regular problem. I leave my feedback immediately for them upon receipt of their funds and my shipping. I even tried delaying my feedback for a few to see if they responded first. I have had not complaints from any of these buyers. What's up??????
04-07-2015 02:20 PM
To your point about sellers not receiving feedback until they have received fb from you.
IMO, part of earning positive fb as a buyer is being reasonable in the event an issues arises, and there are many people who simply aren't,. Not to mention the scammers who try to get items for free. Feedback is literally the only leverage a seller has, and that's why as a seller I won't leave feedback until I've gotten mine.
That said I'd wish there was a way to leave a buyer feedback once their time limit to leave feedback has passed. That way I can let other sellers know the buyer is "trustworthy", without leaving myself open to anything. Obviously, I'm talking about a case where the buyer hasn't left feedback. I don't consider the lack of feedback from a buyer as a "strike" against them. I hope I'm being clear 😕
PS I totally agree that a buyer should never leave feedback until they have received the item and personally verified that it is the correct item and in the condition stated in the listing.
04-09-2015 01:34 AM
04-22-2015 05:31 AM
This is really frustrating me that buyers dont leave feedback but yet they are fast to leave bad feedback and NOT communicate to sort out issues. I have over 20 pages of NO feedback left for me. I post all my goods within 2 business days a lot same day and still people will base "how fast the seller posted your item" On the time Australia post take to deliver. Its terrible and unfair. My rant before bed! 🙂 Night!
04-22-2015 05:33 AM
04-26-2015 03:05 PM
and it is blackmale which is a crime. So you could actually sue if it is a buyer trying to extort money from you. In fact I think the DA may be interested in that one. If the person does it to you they are doing it to other people too. Extortion and blackmale is a crime.
05-18-2015 11:36 AM
Personally I have left feedback 3 times in the last month, I have 21 to leave, I get done, hit submit and a box comes up and says I have to TRY, being the operative word, to leave feedback at a later time. Really? So maybe your buyers are trying to leave feedback and they just cannot. I appreciate good sellers and will TRY again later......
05-21-2015 08:19 PM
I've been having issues as well. Looks like about 50% of my buyers leave feedback. Seems like people are quick to leave negative but could care less about leaving positive. Its time for ebay to once again restructure the FB system but thats unlikely to happen since it makes them more money by providing strikes against sellers in determinig seller rating and fees. We as sellers are making ebay filthy ricj its time they start protecting us better from the scammers and cheats
05-23-2015 02:26 AM
05-23-2015 10:30 AM
05-23-2015 12:42 PM
I've been using ebay for 16 years, as both a buyer and seller. I understand what you're saying as a buyer, but there is a seller's perspective that gives balance. As a seller, at one time I would leave feedback for a buyer as soon as they paid for an item. However, I no longer do so, and this is why. Many of my sales are of software, and I have had several occasions where I promptly mailed an item, only to have a case opened against me later by a buyer, claiming the "item" wasn't as described. Literally what they are buying is a software license, and on several of these ocassions, I have been forced by eBay to refund the money, only to find that the software had been activated. I suppose at times it's because of technically challenged people who don't know how to install something, and at times crooks who want free software. But either way, I see no reason to give a buyer a positive point of feedback, only to be bit by either their ignorance or their dishonesty and a case that goes against me, as well as costing me.
05-25-2015 06:09 AM
I am new to ebay as a seller and I have to say that feedback is tough to get from buyers. (Perhaps from sellers also) You can send them a thank you note for their purchase, You can send their package the same day, gift wrap it, send them notices through the whole process keeping them up to date and a thank you note again at the end (maybe reminding them of feedback) and there are many that never respond. Even after all of that, you may get a 4 star on shipping or cost of shipping, even at the post office rate or on communication.
Neither buyer nor seller is so privileged that they need not leave feedback. The system does need some housecleaning. Maybe ebay should just not post feedback period, till both parties have completed their obligations and left theirs. This way it would force both the parties to leave feedback if they would like it left for them or no one receives it.
There could be a column that states that the buyer or seller failed to leave feedback and panelize them ½ a star for laziness. Buyers have not fulfilled an obligation just by paying, as the seller’s obligation is not over after shipping. After everyone is satisfied, our obligations are then fulfilled. Sellers could wait and see if feedback comes in and if not, under the buyer’s feedback leave a positive, but state feedback was not left and buyer took 3 days to pay. It’s not a negative, but a factual statement that could come back to bite the seller later though.
I myself look to see if the buyer normally leaves feedback. I will leave it for them even if I do not get it myself. (Although I am thinking of changing this) By looking first, you have an idea if you will get yours or not and by looking if the seller gives more feedback then they received, you can tell that as a buyer you will most likely get theirs.
Maybe we need to have sellers and buyers just contact ebay for every feedback not left, till they are so over whelmed with messages that they have to change the system or suspend us all for annoying them.
Either way, our country is becoming ruder and more self absorbed, that who really expects feedback when people these days don’t have the courtesy to say thank you for opening a door for them or for stopping your vehicle and letting them cross the street. Morals, values, kindness have all become a thing of the past and till we as a whole change this, I will expect that only the true good hearted people will care enough to leave feedback and the others that don’t, just either forgot or feel superior to everyone else because they paid or shipped.
Lastly, when was the last time we went into a brick and mortar store and the seller ran out into the street to say hey, my customer just paid cash and promptly. My customer is the best, my customer just came in and bought something. Never have I have seen that, but I have seen buyers come out of a store and say wow, these people are great, they gave me a deal, they stink and don’t buy from them. The ebay world and the real world are just not connected I think
05-26-2015 01:24 AM
I'm a top rated plus seller with less than 300 feedback score (100%). I am low volume seller, I work very hard for my money and to make my buyers happy. I am in a very low profit business and work 18 hours a day, 7 days a week to make sure my buyers get more than what they pay for. My feedback score would have been over 600 if every buyer had left me a feedback.
The feedback system is unfair. eBay should come up with an automatic feedback system for sellers if the buyers don't leave feedback for over 45 days. This is what one of the Chinese auction sites does.
I now don't leave feedback unless I receive one. Like I said, feedback system is unfair. Maybe all of us (sellers) have to come together and stop leaving feedbacks unless we receive one. What do you think?
05-26-2015 01:25 AM
05-26-2015 01:28 AM
05-26-2015 01:30 AM
Agree 100%
@zakblack71 wrote:
When a buyer pays quickly i leave fb as i think the buyer has done their part. I'm now considering not leaving fb as a buyer or seller because as of the last year I'm not receiving any back for myself, maybe 1 in 5. Ebay either need to force it somehow or give a positive after a month of no activity.