The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
05-10-2016 05:48 PM
I agree with all of you about ebay and also its so called customer satisfaction policy. The seller (dnmmarsh) Michael Marsh did not send the item within the time frame advertised. Ebay, after I put in a dispute, resolved the issue in the sellers favor even though he did not respond to my dispute within the 4 day time period!!!! They resolved the issue in the sellers favor before he received my complaint!!!!!!
What the !*(K
Ebay is a joke! Backing the seller over very clear signs of ebay abuse policy.
04-27-2016 03:21 PM
04-25-2016 01:19 AM - last edited on 04-25-2016 03:21 AM by lester_li
I siddharth srivastava customer of ebay since 2015 i purchase many product online in most of the online shopping site. You are one of them.
Now , I purchase a phone which is lenovo k4 note which is in dead condition. My claim is opened since 29 days i did not getting any information. One time they call me but unfortunately it is not reachable. They did not mail me any update also. When i am calling them then they are saying that you will get call i am arranging call on high priority. And they are not calling to my new updated no. Where as 1st they give me 20 days for resolution. Now its 28 days and still open i don't know what the hell is going on ebay service. You will response my mail or not. I am very disappointed with ebay. I can't explain the feeling also. And when i am calling they are saying that u will get update till today evening when i am calling in morning and when i am call in evening then they are saying that by tomorrow you will get update surely. Since last 4 days .. when that tomorrow come. I want to know that what is tomorrow and evening. It means that you will not resolve my problem and it is going on.
And now no one is responding after taking my phone back
04-21-2016 12:38 AM - last edited on 04-21-2016 03:33 AM by lester_li
Dt 23 jan....recieved..from eby.
Mobile MIE NUM.NOT REGISTERED .
IN LENOVO RECORDS...
SERVICE PROBLUM..PLAY STORE.NOT OPEN.
SENDR SAYS TALK TO EBAY...warrunty period
3 month.what a joke...who will pay.repair amount...
04-17-2016 07:17 AM
04-10-2016 03:34 PM
04-08-2016 06:54 PM
Don't worry. I'm a seller, sellers have no recourse on Ebay. File a case and you will certainly get your money back. I had 100% feedback and have been selling for 15 years. Buyer complains about a new toner I sent them, they now will ship their used toner back to me and I will pay for it all. I never even got to respond as part of the case. Buyer files case and boom, they win. I will soon be an ex seller. Ebay can kiss my grits.
04-08-2016 06:47 PM
You have that right. No questions asked for my side. Been selling 15 years and this is my first negative feedback from a seller whose ID is a few weeks old. claims that I sent them a used toner that I listed as new. New it was. Now, not only do I have to refund their money, Ebay is making me pay the shipping to get the used toner back! Here now, is a good scam. Create an ID and shakedown sellers for refunds with very high pressure demands using very foul and broken language. If someone refuses the demands them have Ebay extort the funds. When you get a bad rep, get a new ID. Now sellers know they don't have a leg to stand on so most would just refund the money when a dishonest demand is made. How a seller of 15 years and 100% feedback doesn't even get a chance to respond is unbelievable. This is enough to stop selling. With all the fees and events like this, there isn't any money in it anyway.
04-07-2016 09:00 AM
Your company is totally fraudulent.
I had booked a Refurbished Nokia 5233. Its Item Id is 272102980390 dt 31.03.2016, Bill Details EW601161195IN and Paisa Pay Id is 42254134947.But you have delivered useless different Mob Phone Local Nokia X2. If you are in front of me I feel like throwing your phone on your face.
04-01-2016 01:48 PM
03-30-2016 10:59 AM
03-29-2016 05:36 PM
03-26-2016 11:48 AM
I notice Ebay says bid now and get the item. The bid only gets more competitive bids and puts the item higher which is what ebay wants. You are better off seeig how the bidding goes instead of having a bidding war. pat Stockbridge