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Community Member
Posts: 1
Registered: ‎07-24-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

ebay is a really bad way to buy. please do not do bussiness with ebay, they stand behind no one. I HAVE LOST $ 1,100.00 in the last three weeks two items not sent and one severly damage during shipment.

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Community Member
Posts: 2
Registered: ‎07-18-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to zacboy7

Zacboy7, I was the seller in this situation, and eBay refuse to even listen to what I'm saying.  I am trying to get the negative feedback this buyer left me removed, but eBay are saying the title and auction are contradictory, simply cos the title says "Signed", and the auction says "Autographed: Yes - Printed"

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zacboy7
Community Member
Posts: 17
Registered: ‎12-16-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to magincfb

I dont see buyers getting shafted, the sellers get it constantly

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zacboy7
Community Member
Posts: 17
Registered: ‎12-16-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to jamielovemariah

It is your own fault. Man up and read the listing next time. He wasnt hiding it.

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ronaldt8339
Community Member
Posts: 2
Registered: ‎07-21-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to concentric-groove
Looks like screw ups on both sides,
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ronaldt8339
Community Member
Posts: 2
Registered: ‎07-21-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to magincfb

I'm not getting any satisfaction yet. I've been buying ionline for about 8 years ebay, amazon and various other sites like victoria secret for my wife. Never have I had more disputes than from ebay.. I'll mention the two outrageous ones that occured. I purchased a defective item which I sent back after contacting the seller., I paid for the item paid to ship it back never received a refund or the item. I disputed with the seller back and forth for 30 days. ebay said my case was closed I then contacteds the seller again saying that and sending the shipping info on the item to China only to be told sorry your case is closed. Now forward to the future I wa sent an item which I never received but the tracking says that it was delivered, again from China indeed it does say that however  returned to the post office again and found out that the item was sent back to China but it doesn't show on regular tracking information. Meaning that the seller will be getting their item back and keep the money. ebay closed my claim and my 30 days are not yet up I have documentation from the usps confirming this what now? Waiting to get an answer anyone in a similar situation?

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Community Member
Posts: 2
Registered: ‎07-18-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

To make it easier, I'm copying and pasting a status my housemate put on eBay Global's facebook page yesterday which outlines my current issue:

 

Can I get some opinions on here from fellow ebayers?  If you bought something that was advertised in the Title as "signed", but didn't read the auction to see that the Item Specifics said "Autographed: Yes-Printed", would you leave a negative feedback for the seller, or blame yourself for not reading the auction?

To clarify, the item is signed, but it's a reproduced signature on a fan club photo.  There was no mention in the auction or title that it was personally signed.

 
 
 
eBay GlobalHi Housemate! Thanks for reaching out to us. Unfortunately, in your situation, it is up to you to read and understand the condition of the item you're buying. Unless the seller failed to state that the autograph was a printed replica, it wouldn't be right to leave negative feedback. Let us know if that answers your questions, Leigh!
    • Housemate Thank you, it does.  I was the seller in this case, and a buyer left a negative feedback on my profile.  However, your Trust and Safety team, as well as your call centre, refuse to remove the feedback, which I believe to be extremely unfair since I did nothing wrong.
    • eBay GlobalHey Housemate! That sounds horrible! Let's see if we can't figure out a different resolution. What are your eBay user ID, the buyer's user ID, and the eBay item number of the product you sold? Once we have those, we can investigate your case to figure out if and how the feedback can be revised!
    • Housemate It's actually my housemates account, but he's partially deaf, so I am acting on his behalf.  His user ID is jamielovemariah, the buyer ID is [edited], and the item number is [edited].  If you need to contact Jamie for this, I have tagged him in this comment
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Community Member
Posts: 1
Registered: ‎07-14-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to concentric-groove

Being a new seller to EBAY (only 2 months), I was selling great sports jerseys on auction and buy it now prices.

 

After around 10 successful sales with great feedback (100%) from the buyers who purchased from me, EBAY decide to suspend my selling account with the reason being they suspect I am selling stolen goods.

 

I was then instructed to submit to them a Proof of Purchase, which I did, only to be told they do not recognise the vendor I am buying from and carried on suspending my selling privelages. I even tried to resell some jerseys I actually purchased from other EBAY sellers and they said proof of purchase from them does not mean a thing.

 

EBAY customer service is a joke to deal with and in my opinion I would tell future sellers to stay clear of them completely and sell somehwere else.

 

EBAY makes up rules to suit themselves and do not cover the seller or the buyer.

EBAY can keep their extorntionate fees (charging for listing, sellers fees, postage fees, and even paypal fees)......DAYLIGHT ROBBERS

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concentric-groove
Community Member
Posts: 36
Registered: ‎06-13-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to unsweetened_muffins

I once accidently shipped something to a buyer who never paid, since there's a "print a shipping label" option that comes up as soon as an item is bid on. The guy never paid. A month later, he filed for and got a refund for the item he never paid for. Paypal, this once, did give me my money back but it was a month later. How did that even go through if he never paid? 

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magincfb
Community Member
Posts: 1
Registered: ‎07-03-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to momoftwo17

**bleep** you and ebay i ordered 4 items never received and ebay buyer protection is a **bleep**ing joke. **bleep** ebay you cant even get a hold of them directly **bleep**ing cowards.

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momoftwo17
Community Member
Posts: 1
Registered: ‎12-07-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to cmappleton2014

From someone who sold for many years on Ebay, Do not sell on Ebay! I was just kicked off of having 2 negative feedbacks that were not my fault.  One was shipping took long & they received a refund & other what buyer claimed was untrue.  Don't do it!

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Community Member
Posts: 1
Registered: ‎06-28-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
Ebay sucks they can bite me they will not last long at all.They r **bleep**s.
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Community Member
Posts: 1
Registered: ‎06-27-2014

Re: Buyer Complaints? eBay Complaints? There are none!

[ Edited ]
in reply to megatonmining

Hi I just brought an iPad from  a seller from eBay. .I was supposed to receive an iPad 4 32g with 2 cases and a charger iinsteadi received an iPad 2 16g with out any charger and no cases at aall. I emailed him over 10 times he was making fun of mme. He no worries you will receive it soon. When I email him again he kept on lol me.this person needs to be binvestigated and kicked out of ebay

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Community Member
Posts: 1
Registered: ‎06-19-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

i think ebay sucks there is a tracking number but if i want to track my parcel they tell me i am not the buyer nor the seller ofcaurce i am the F----ng buyer i think they are **bleep**t up bigtime and will never use them again

 

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thorseyewear
Community Member
Posts: 23
Registered: ‎03-04-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to newlife1228
  1. Nothing you can do nothing! It stinks
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Community Member
Posts: 4
Registered: ‎06-18-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
Follow your own rules take out your money and argue with them every time
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Community Member
Posts: 4
Registered: ‎06-18-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
You have to pay fees & jump through all do 30 dollar item I sold 300. To 500 dollar items never had a problem till
Now
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Community Member
Posts: 4
Registered: ‎06-18-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
Exactly I had a buyer say I listed wrong. Showed pictures of another item . E bay took my money & refunded !!! What can I do
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Community Member
Posts: 2
Registered: ‎06-13-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to moclipsdude

If buyers can leave negative feeback, why can't sellers?  if you want proof that Ebay is more in the pockets of buyers than sellers this is it...

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Community Member
Posts: 2
Registered: ‎06-13-2014

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

So here is my issue...  for what it's worth.  I have had a number of people win auctions and then simply decide not to pay (at least, they NEVER pay or respond to my emails).  There's nothing I can do.  I can't leave negative feedback, can't let other sellers know about their behavior, or get them off the site.  They are wasting sellers' time and money, and I say this as a seller with 100% positive feedback.  On the flip side, there are buyers who instantly email and threaten you with negative feedback if you don't give them a partial refund for whatever reason. This had never happened to me before and then all of a sudden it happens all the time, as if buyers suddenly realized they this opportunity to scam (and they do - they can insist on a FULL refund for the item and s/h and not even return the item - which happenedc to me!).  Why sell on Ebay?  If I sell through a brick and mortar consignment store they get 50-60% vs the 14% on Ebay (10% to Ebay and 4% to paypal) but I actually get more through the consignment stores because the postage isn't a wash AND people will pay more for something they're actually seen and tried.   Sorry to all my past customers - I enjoyed giving you a good deal...  but lately, I've been getting the shaft just too many times.  

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