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Community Member
Posts: 16
Registered: ‎11-12-2010

Buyer Complaints? eBay Complaints? There are none!

I see these forums are literally filled with complaints from sellers but none from buyers or from eBay. What does that tell ya?

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gyreendoc2
Community Member
Posts: 14
Registered: ‎04-06-2003

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

it tells me ebay screwing sellers and favoring buyers--even if they are scammers....

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dubiousgain
Community Member
Posts: 143
Registered: ‎12-03-2008

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

IF  your claim was true, I'd say that one is not likely to hear much prisoner complaining, when it is the prisoner holding the keys to the jail!  ;\

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Community Member
Posts: 4
Registered: ‎10-02-2012

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

YEA, EBAY SCREWED ME AS A SELLER!!!

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Community Member
Posts: 4
Registered: ‎10-02-2012

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

I AM CLOSING MY ACCOUNT, BUT EBAY WONT LET ME YET, HAVE TO WAIT 30 DAYS

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meowkittykltty
Community Member
Posts: 478
Registered: ‎02-19-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining


I AM CLOSING MY ACCOUNT, BUT EBAY WONT LET ME YET, HAVE TO WAIT 30 DAYS



Clearly base on your feed back left for others, ebay is not a good fit for you.  Why not just walk away & when the 30 days have passed, close  your account & move on with life.

Every time an animal finds a forever home, an angel gets their wings. Every time a pet is spayed or neutered, two angels get their wings!
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Community Member
Posts: 2
Registered: ‎12-08-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

That is because as a seller you have no recourse when a buyer wants a refund even though he knows he bought a used item in "as is" condition. Ebay allows a seller list the option to give a refund after a certain amount of time. If the seller elects not to all the buyer has to do is file a dispute against the seller and then the seller is basically threatened by Ebay into giving a refund or Ebay will just pay the buyer and charge the seller for it. I have had this happen to me and when I got the item back found that the buyer messed with it and made it inoperable because they didn't know how to operate it. So I got stuck with damaged and unusable items.


What a racket!

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gyreendoc2
Community Member
Posts: 14
Registered: ‎04-06-2003

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

Recently i was exchanging emails with "ebay dean of education"  about refunds (partial) and SDR being unfair-- by being anonymous it denies recourse to sellers.


i gave this as an example. i had a pocket watch listed. item description read: "in order to run right, it needs its hairspring replaced"  One buyer showed interest. we exchanged  several emails before he bought the watch.  A few days after he received it, buyer sent me an email saying: watch stops. he wishes to return it. because repairing it will cost too much BUT, maybe we can reach to some conclusion.....I responded "that problem easy to solve. return it for a full refund. Buyer replied the next day, saying "he really likes the watch.  if i give him a partial refund toward the cost of repairing.....etc"


"the dean's" reply:  ebay has rules against that, what the buyer saying is different than what you said in the item description.  ebay does not require sellers to give refund.(!!!!) I replied:  "You are assuming everyone will go by the "rules".  We have laws against every conceivable crime in this country, yet the prisons are full of people who did not live by the rules.  If you believe everything said to you, try this:  I am the Pope.


I pointed out, there are people who are very aware how to--in want of a better example--blackmail a seller to give a partial refund....and sellers are very aware what 


a buyer can do--if a seller do not give a partial refund for an unsubstantiated claim from a buyer, this buyer can go and file "item received not as described" which will go on the seller account, ( that is what happen to my seller account--despite the fact ebay ruled in my favor and it is STILL there) ebay will hound the seller to give refund telling seller if you fail to do that, ebay will give the refund by taking it out of seller's  paypal account....if there is no money in the seller's paypal account to compensate itself, ebay will not think twice before sending the seller to an outside  collection agency. (i never leave money in paypal acc....it is not a bank and not subject to the banking laws.  when i sell an item, i print the postage using the payment, and sweep 


the rest to my bank account after that)


(you can listen to "dean"  tickle you with his wit  and sprout his wisdom on ebay radio)

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bush101101
Community Member
Posts: 7
Registered: ‎07-17-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

This case was decided in the buyer's favor, so we've asked the buyer to return the item to you for a refund. The buyer has 10 days to upload tracking info, so that we can track the return. Remember, you shouldn't refund the buyer until you receive the item.


 


This guy has refused to send me pictures of any damage or send the item back.


Ebay gave 7 days to return item and he did not return it.


 I am out 750.00 for selling the item and 224.00 for ebay fees and shipping the item plus 200.00 more for buying the engine for resale.


 


The item was fully insured threw a shipping company.


He can send a emty box and then he gets his money back.


The only recorse is to sue the guy directly in small claims court.

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Community Member
Posts: 1
Registered: ‎01-28-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

Is this all just a waste of time


 


"Greetings, thank you for purchasing my product


The hard earned money you have paid to me is not in my hands.


I have shipped your item anyway".


I have a 161 rating at 100% no negatives all positives

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Community Member
Posts: 2
Registered: ‎06-18-2010

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

EBAY is a SCAM!!! I have been a seller for over 10 years and things were fine until a buyer got refunded a couple of days ago.  Buyer never notified me. Received "decision" from ebay to pay him from my paypal account. Buyer kept item and got refunded!!! I have been in "on hold hell" with ebay for nearly 40 minutes!!!!  I plan to cancel my paypal account today, and cease using ebay.  Customer service is NONEXISTANT with ebay.  I'm done!!!!!

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itsasimplelife4us
Community Member
Posts: 27
Registered: ‎11-27-2008

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

I guess I'm out of step eBay's "philosophy".  I pay eBay a transaction fee and a monthly payment for my store.  I don't know exactly how, but I keep reading that eBay also owns Paypal (?)...I don't know if that's accurate but if so, eBay also makes money each time I use my Paypal account.  In the "old days", that would have made ME a customer.  I'm not just a seller.  I also buy.  But after today I am fully convinced that I am absolutely worthless to eBay.  


 


I can't help but wonder if more of the honest people vacate, will they continue to make money with what's left?  ...like the "buyers" who spend ZERO $$$. 


 


After 14 days, I finally have back in my possession the plate that a buyer purchased on May 20.  Today is June 12.  The pristine, perfect plate I sold was returned with chips.  Well, what else can you do when you want your money back?  Everyone now knows that eBay will refund every last dime if you can prove that the item was "not as described".  


 


Sadly, the problem is one that eBay has created with the "policies".  That's what you have to do to get a full refund.  The other sites I sell on are not involved with my business.  They let the buyer and seller work things out without interference.  Buyers know that if they damage an item, the site isn't going to send them a refund.  I've never had one complaint or return on any of the other sites I sell on.  


 


Before someone leaves a snarky comment...I know that I can leave.  Unfortunately, I wanted to stay...and I am an honest seller.  I don't think I'll be missed.  

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Community Member
Posts: 390
Registered: ‎12-22-2011

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining


I AM CLOSING MY ACCOUNT, BUT EBAY WONT LET ME YET, HAVE TO WAIT 30 DAYS



 


http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=yellowrosebeto&iid=-1&de=off&items=25...

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patsy123-123
Community Member
Posts: 1
Registered: ‎06-24-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

Here is a complaint worth reading.


 


I purchased a distributor in October 2012 for a Corvette, the listing says in BOLD red print 1 Year Warranty.. I live in Massachusetts and as such the car is garaged for the winter. This distributor has been on the road for two months and has failed. I wrote the seller explaining my issue on twice and have not received an answer. I then called EBay customer service and was told that, "EBay only can help within 45 days after sale," that I will have to contact the seller again and be patient.


 


ARE YOU KIDDING ME?? I have tried to contact the seller but guess what. No response at all. I bought this item because of the 1 Year warranty. It seems to me that if a seller post any warranty at all then EBAY is obliged to stand behind that by offering help to a buyer.


 


Perhaps we should "ALL" sell things with a forever warranty on them knowing that as long as we are past 45 days the buyer will eat it.


 


Yeah I got the old bait and hook. All I got is a Warranty written in red print. Part is broke. NO HELP FROM EBAY!! Which in essence is a scam. My meaning I bought this item through EBAY. EBay allows a buyer to right anything to bait you. EBAY this is the fault of YOU. Not the seller as it is obvious they or at least this person I dealt with knows there is no recourse threw EBay after 45 days as was told to me by some off shore idiot. Next step off to report this to the attorney general for simple "FALSE ADVERTISMENT" that it seems EBAY allows. This is it for me. I have been a customer here for years. Done now.

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Community Member
Posts: 1
Registered: ‎06-18-2004

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

I'll give my two cents worth.  I just got taken by a SELLER.  I purchased an electronic item that was described as having nothing wrong, hardly used.  I received it, tested it, and noticed it had at least three shorts/voltage spikes in it.  I talked it over with my Tech and it wasn't worth repairing.  The seller and I agreed to return it for a refund.  I returned it but he has cut off all communication and hasn't refunded me despite having the item back a full week.  I am currently going through the process of trying to get my money back.  This SELLER has good ratings but used that to get me to close my case against him before I got my money refunded.  Me being naive in this area, closed the case prematurely, because ebay states that I should close the case when I work out a solution with the seller.  It says nothing about waiting until I get refunded, or in what order this process should proceed.  So I screwed up, trusted the seller with good feedback, and sent the item back.  Later I called ebay and THEN they told me how to properly get the refund.  DON'T CLOSE THE CASE UNTIL YOU GET THE REFUND.  A little too late. Why didn't they post that on their website.  All they said was close the case once I work out an arrangement.  How vague is that.  So this SELLER has good ratings despite acting like a crook and taking my $116.  I will be getting bad feedback as I plan to give bad feedback warnings.  I advise you reading this to check out my feedback and avoid this SELLER.

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kingofthewind
Community Member
Posts: 17
Registered: ‎02-06-2003

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

Ebay gets more heavy-handed every day, no question about it. They are entirely unreasonable to deal with. It's funny that Ebay claims that they are just a facilitator, i.e. middleman, who merely provides the medium for exchange, in order to dodge racketeering charges, yet they now control virtually all aspects of the auction. How you are paid. When you issue refund. How you will ship. I am loathe to sell anything on Ebay anymore as they now seem to make more money on items than the seller. I mean, charging a commission on the shipping?! Come on. Like another posters said, "It's a racket." I might add that Ebay participants are just a bunch of balls, a commodity that Ebay can do without, and let you feel it, at any time. Thankfully, there is craigslist. While there are risks with using them, the rewards now justify it, IMHO.

There was a time, not too many years ago, that sellers were treated as if they can do not wrong. That day has certainly passed.

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1wingman
Community Member
Posts: 3
Registered: ‎08-04-2008

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining

Yes there are. I'm a buyer and seller and as careful as I can be the search got me.

Looking for an ipad 3rd generation tablet. I get an ipad TWO lumped in the search because the search

picked up the THREE in 3G description. So I won it and go to pay but notice it says ipad 2.

Sop now I'm asking seller to second chance another buyer because I can't use an Ipad2.

There's got to be a way to improve this situation . huh ?

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sillyrabbit562
Community Member
Posts: 1
Registered: ‎07-14-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
I am a buyer that has a complaint,I recently purchased item from seller that was completely wrong.and it took 2 1/2 weeks coming from the same state that I live in. When I told him it was wrong he said to ship it to a different address that would of cost me 25.00 dollars more then if I would of shipped were it came from.so I told him no I'm shipping to we're it came from I'm already losing $30.00. So he didn't want to give me refund.so filed dispute and won but when I left we'll deserved negative feedback ebay took it off,after calling them and talking to several different ebay employees for about 40 minutes they told me that because of there new policy that started 2 1/2 months ago that if seller wants it he can get it removed and there's nothing I can do about it.so buyer beware there's no way of giving negative feedback due to ebays new policy.so if seller wants to burn you there's nothing you can do to stop him.and no way of telling other buyers what he did to you.thanks to new ebay policy the guy I lost $30.00 and a big hassle time and money can do it again whenever he wants to next buyer, double standard ebay.
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Community Member
Posts: 1
Registered: ‎07-16-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to megatonmining
I've been a buyer but never a seller due to all the new rules and regulations. It's confusing. As a buyer I have a complaint against a seller and don't have any recourse. I bid on a pair of brand new shoes and won. Payed for the shoes that very second. Found out the next day that she had reposted for a "buy now" price of $17 more than I had to pay. Emailed seller and was assured that it was a mistake and the shoes were being shipped that night. A week later I reviewed my pay pal account and found out that she refunded my money the very day she told me she shipped them and left a note to the effect of "I resold the item by accident so im refunding your money until I figure out this ebay thing." So I bid and won but she reposted and sold them later that same day to someone who payed more.
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Community Member
Posts: 1
Registered: ‎07-22-2013

Re: Buyer Complaints? eBay Complaints? There are none!

in reply to amberdesireemosley

I just took off my listing off e-bay - even one with bids.  Tired of all the hoops sellers have to jump through.   When the last one was deleted - I felt a huge load leave me.

 

Happy to be un-ebay.

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