04-26-2012 08:48 AM
I see these forums are literally filled with complaints from sellers but none from buyers or from eBay. What does that tell ya?
10-14-2014 07:38 PM
10-15-2014 04:51 AM
10-16-2014 02:29 PM
Forgive me for not reading all the posts, as this may have been discussed earlier. Over the last few days I've had a buyer messaging me about an alleged scratch on a doll's face she bought from me a few weeks ago. She wanted me to send her money to help her pay for a professional to repair the "scratch". I refused and offered TWICE to have her return the doll for a full refund. Instead she left me negative feedback. Is there anything I can do???
10-18-2014 03:36 AM
10-18-2014 04:26 AM
10-20-2014 12:57 PM
And you all wonder why eBay dopesn't care about the buyer?? Because the seller pays all its fees, and the buyer pays them nothing! So, the ONLY recourse is for all the buyers to quit buying, then the sellers won't be able to sell anything because there are no buyers, and then maybe eBay will reconsider their position.
My biggest concern with eBay is that 90% of the sellers are selling knockoffs of DVD's. Yes, 9 out of 10 different sellers sent me knockoffs...illegal, pirated material! And now they have suspended ME because I have made too many "item not as described" complaints". So, they're saying that it is OK for the sellers to send me illegal pirated material, but it's wrong for me to complain about it! I send each and every pirated copy to the MPAA in California at their expense, so I don't keep any of them in my collection. And every single one I have sent them has proved to be a knockoff. They're easy to spot by just putting the DVD into a computer and doing a directory of it. If it has 4.5G of data on it, then it is a single layer DVD, NO U.S. OEM uses single layer DVD's. It even is printed on the outside of the box that the DVD's are "Dual layer", but none of the disks inside are! A dual layer DVD can hold up to 9.5G of data. So they're compressing the data to fit onto a single layered DVD blank, and they also have removed the CSS protection, which makes it possible to file copy the data on that DVD to a hard drive or another DVD blank. If that CSS protection were present, that would be imposssible.
So I have tried to cancel both my PayPal account AND my eBay account since this is unacceptable to me. If only more buyers would do the same!
11-05-2014 04:18 PM
11-06-2014 05:54 PM
11-06-2014 07:04 PM
I have a number of complaints as a buyer but all in all I am not unhappy with most of my experience.
1. I was threatened by eBay staff with being banned from the site because I rated sellers low on cost of shipping when I could clearly see they had over-charged me for shipping. These were not complaints about the merchandise or the other starred criteria (which I rated highly), but when a seller charges me more for shipping than he or she paid, I didn't give them 5 stars. eBay deleted all of my reviews and threatened to ban me for life. I rate everything now with 5 stars because I don't give a **bleep** anymore. If someone is overcharging for shipping, I simply don't even consider buying from them...ever.
2. Sellers pad their titles with brand names and descriptions that are lies so that when I search, I end up with a ton of results that do not belong in my search list. When I have sent copies of the misleading titles to eBay, they seem to wait until the listing expires to answer me and then claim they can't do anything because the listing has ended. Just search on All Clad and see how many items that are NOT All Clad get included in the search.
3. I cannot exclude sellers from all of my searches unless I do it one seller / search at a time. There are sellers of women's clothing who refuse to include measurements but insist the buyer pay shipping to return if the item doesn't fit. They tell buyers to go the manufacturer's website to get the measurements. Having worked for a garment manufacturer, I can tell you measurements are all over the place so you can't use their standards for all garments. I want to exclude these sellers from all of my searches as well as about 15 others whom I know overcharge for shipping. I do conceed that this may be due to my own lack of knowledge here so eBay, tell me how so I don't have to do it individually with each search.
4. I am frustrated by all the **bleep** eBay crams onto my page. It takes my half an hour to find what I'm looking for and as soon as I do, the next time it's different.
That all being said, I remain a loyal eBay buyer because of the amazing deals I get and the availablility of things I could never have found elsewhere.
11-07-2014 08:07 AM
Yes, this same thing happened to me, the USPS did not deliver the package to the shipping address. The seller took no responsibility for the mis-delivery as the USPS tracking system said 'delivered', although it was not delivered. The USPS is the cheapest form of shipping. The seller had insurance on the package, however, because the USPS tracking information said 'delivered', the seller told me that it was delivered and there was nothing they would do. I think the seller has been around for a while, and knew the system, that it did not matter to her whether the package was lost, she still got her money and there was no recourse for me to claim that I did not receive the package. Very unsatisfactory!
I went onto Ebay to provide negative feedback, however, the seller automatically gets a 5-star rating, if they provide free shipping! What a scam!
What I would recommend for buyers on eBay, is that, if there is free shipping, contact the seller first, and require that the package be sent by a courier company, not by the USPS, who, according to my source, says they are not reliable and frequently misplace packages. Also, email the seller before buying to get their agreement that, for whatever reason, you do not receive and sign for the package, that the funds will be returned. You could use this confirmation to provide to Paypal to reverse the charges.
I am still disputing this charge with Paypal, as I did not receive the package, so we will see where it goes.
11-07-2014 08:28 AM
11-08-2014 08:43 AM - last edited on 11-10-2014 04:24 AM by li-stevet
I purchased a tablet PC on ebay.com on 25th August 2014, I received the item after a month and the display was faulty (each time I hold/pickup the tablet PC part of the display LCD liquid keeps moving around) and I told the seller .
I sent pictures of the LCD screen damage and the seller replied to me on ebay messenger and agreed to give me the full refund after I return ship the item and the seller receives the item.
I shipped the item on 1st October 2014 and it was send to the sellers address on the 6th of October 2014. I kept on reminding the seller that he/she has the item and to send me the refund. The seller gave me excuses that he/she has to get reports and again and again the replies were more reports.
Today it's 40 days since the seller has received the returned item and sill has not given me the refund money.
I have pictures and videos of the tablet damage and now the seller is saying there is no damage. Then in another message the seller says a tablet cable is missing, which he cant say as I packed everything which was sent to me (USB to Micro USB cable, USB to Power cable, Power Adopter, Instructions and EVEN THE GUARANTY PAPER was sent back to the seller.) INCLUDING the envelop which the seller sent the tablet to me was sent back to Hong Kong.
8th November 2014 - "NO REFUND MONEY AND NO ITEM" eBay's Resolution Center Policy.
11-12-2014 07:39 AM
There are loads of scammers and theives. Bottom line start shopping at stores again, at least you get to take home the item you buy.
I bought my son a PS3, with his money from a seller on ebay. today it's been 8 days, seller says they are too busy to ship it to me. Ebay says give them more time... **bleep**? Unbelievable! Love it how ebay protects **bleep** sellers, makes the whole company look bad, do they care? NOPE, eBay is very rich, they do not care about us that make them rich, if we don't use eBay others will... they continue to prosper. Scammers and theives are highly protected through ebay redicolous policys. Disgusting.
11-12-2014 06:55 PM
11-12-2014 07:09 PM