Seller Tools

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Supports are giving wrong information

I now believe other sellers who have been complaining that support are ridiculously unknowledgeable. I am a top rated seller and paying a monthly subscription, just because I believed the support's information that was given to me, my account is now ...

Digital camera for ebay photos

I read somewhere from an ebay seller that his preference was a Kodak digital camera. Anyone have thoughts? I have a Galaxy A54/5g and I can't stand the pictures. Want to go back to a digital. Tks

Resolved! Return back to old style listing? Help!!

I hit the new style listing format and don’t like it how do I return to the old style listing format

Resolved! Where to find the Editor for Description Templates

I know where to find the Item template editor, but where is the Description Editor? Thanks

Obnoxious FileExchange bug - threatening account removal for sharing email

I have around 6,000 items listed - all with FileExchange uploads - warnings for bad store category at times, but mostly normal. I have recently found it useful to start the item title with some unique code text to make searching for my listing more r...

Personalisation - Bulk Upload - Excel

Hi thereI am uploading hundreds of products using Ebay's template. I need to add personalisation to all products. Does anyone know how to do this in Excel please? Am currently doing it manually which is time consuming. Thanks.

Help with the "Item location" auto populating in new listing drafts

I recently moved. I have updated the account settings addresses: "Registration address", Shipping address" and "Ship from address".When I add a new listing in the "Preferences" section of the draft it populates "Your Settings" of: Handling Time, Item...

Trying to return a battery.

I bought a battery from a seller on e-bay. The battery would not fit in my laptop, and I ask for a refund. I was sent an e-mail with a link to click on to print the return label. Every time I try to print the return label I get this message, "We coul...

Resolved! Sending an invoice for local pickup item

To sell an item for local pickup, can an invoice be sent to buyer to pay half immediately and the remainder upon pickup. Thank you.

As A Seller I do not want the customer to have to choose a default payment

eBay in its infinite insanity is forcing buyers to check a default payment method. Many buyers wish to combine items, get an invoice, or chose the payment method at checkout, often based on the final price.Is there a way to turn that off.

How can I reimburse a buy for part of the shipping?

This duplicate listing is not visible to buyers yet. It will automatically become visible if your id

My second listing for an identical item is supopsed to become visible when my first items receives a bid. My item received a bid two days ago, and the second item is still not visible.

Bulk edit will only allow ONE shipping method?

With the new shipping requirement changes I would prefer NOT to have to change listings individually, but when I use the bulk edit I only get one shipping method? It will only allow one but I always offer several shipping options to my buyers. Help a...

Public Forum

Address the Seller Tools! You Don't Sell Anything We Do, We Pack it Ship it and print Labels And You Make Money! eBay Motors like you Sell Parts that Fit? It's Not Fitting kids!

Draft listings disappearing

My draft count went down by around 10 after I saved a new draft. It looks like some drafts, which were created a couple of weeks ago, have been deleted. Spoke to eBay support. They said it's a known technical issue which is "being looked into". Are o...