The online health insurance exchanges promised by Obamacare promptly opened for business last week and just as promptly crashed. People seeking to sign up for insurance, or just peruse plans, waited and waited ... and waited.
Eventually, we're sure, the computer problems will be resolved. But many people will find that when they can get through, they're confronted with a bewildering online experience. They'll have to sort through dozens of plans from different insurers.