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Community Member
Posts: 2
Registered: ‎09-09-2014

Re: EBay RIP OFF...!!!!!

in reply to fedupwithyourwebsite

Ebay and Pay pal; are one entity despite what customer service tells you that they are seperate, this is not true. As soon as a credit card is activated through your pay pal account ebay is notified of a new funding source and any fees that were owed to ebay will automatically be charged to your credit card or bank account with no notification from ebay or pay pal.

Community Member
Posts: 2
Registered: ‎09-09-2014

Re: EBay RIP OFF...!!!!!

[ Edited ]
in reply to md1797lynn

Im so mad w EBAY policy read all the posts, there is no such thing as seller protection on Ebay. All that policy bs is to keep the lawyers from sueing them. Had exactly the same incident with buyer.

 Buyer opened dispute said item was damaged in shipping. Asked buyer to send pictures on 3 different emails, buyer refused to upload pictures of damaged item and box. Spoke to customer service 4 times regarding  a case being opened and emails from the buyer that did not make sense and for assistance. Claim held against me because I did everything correctly, replied to all email within 1 day and offered solutions. Claim was given to buyer as there were pictures of damaged item but ebay is not obligated or willing to share with the seller to make a claim with shipper. Whatever ebay seller policy is all bs, ebay is not there to back you up. At this point today, closing all accounts on Ebay. I the seller lose money through this operation getting hit 8 times with fees per item through pay pal and ebay from shipping to final value. Its not my fault buyer cant speak English.

sunset.grill
Community Member
Posts: 1
Registered: ‎02-26-2007

Re: EBay RIP OFF...!!!!!

in reply to justinbrown26
yea 30 cents to list something up front, 10 % at the sale plus Paypal fees and shipping costs...it's ridiculous already how much we get ripped off here...I use craigslist most of the time now but there needs to be a better online solution, ebay is NOT what they were when they started in 1995..a shame !
Community Member
Posts: 1
Registered: ‎09-02-2014

Re: EBay RIP OFF...!!!!!

in reply to davestansbury

I've just got my first invoice in over a year from eBay (i sell 2-3 things a year)  for $121.00 for selling two items (old laptop and a cell phone). I was absolutely shocked at the cost. On top of that I've been waiting over a week to get my money. Oh and I checked my paypal account, eBay took their money immediately off the top. I called to express my displeasure with them and told them I would not be using eBay for any of my selling needs in the future. It is clearly evident that they are here for the large eBay selling accounts, you as and individual matter no more.  I could have save a ton of money just going to Craiglist first. Shame on me for not knowing the rates increase or how the delayed payment process worked. It will never happen again. 

 

RIP eBay

Acct: JustinBrown26

2006-2014

Community Member
Posts: 1
Registered: ‎08-26-2014

Re: EBay RIP OFF...!!!!!

in reply to r3s1d3nt3v1l1730

Ebay's mistake gets me ripped off! Alter the return shipping label and get anything you want for free.

 

They didnt follow their own policy and returned the money. Ebay policy states "After confirming that the item was returned to the seller, we eBay Money Back Guarantee – effective September 15, 2014 the full cost of the item and original shipping via PayPal."

 

"I am following up on our recent phone conversation had on 26 August 2014 regarding claim #5061493986. 


We spoke about the status of the claim, and the reason why it was closed in favor of the buyer with a full refund. When the decision was made to have the package returned to you, eBay printed off a label with the return address you had on file at the time to have the buyer send the package back to you. This package was dropped off on 17 July 2014 - and began it's route back to you. On 21 July 2014 the package was attempted to be delivered but the street number was incorrect according to UPS. At that point, because delivery had been attempted, and the street number was invalid we authorized the refund to be given back to the buyer because they had done as eBay request to return the package to you with our label but the address was incorrect.

At this point, we have reached out to the buyer to request that they return the item to you because it was returned to them. The buyer has responded saying they no longer have the item, so they are unable to return the package again. We cannot force the buyer to return an item a second time, just the same as we cannot force the seller to reship and item to a buyer when the address was undeliverable.

eBay Money Back Guarantee - Rules & Policies - Other Terms: "Buyers and sellers permit us to make final decisions about all cases, including appeals."
Thanks,
Alex
eBay
r3s1d3nt3v1l1730
Community Member
Posts: 1
Registered: ‎08-17-2014

Re: EBay RIP OFF...!!!!!

in reply to t3pranch
I have been investigating ebay for allowing sellers (mostly out of china) to conduct shill bidding using new accounts provided to them by those in colusion to bid an item up then collecting the over paid auction monies from unsupecting buyers. The company using ebay for auctions to gain monies never ships the auctioned items because they dont actually exist and just closes its account only to have ten more (previously opened) waiting to be used for the same scam. Ebay then acts as if they are investigating claims when it was brought to their attention by those who are getting ripped off daily when in fact they were not. It wouldnt be in ebays interest since they collect a percentagfe on all monies/auctions. I have over 10,000 pages of documentation involving numerous named sellers (all one in the same or at least part of the same organization), and 1000 times that in reports of fraud being filed on these sellers. ebay never dips into any of their antiquated business models profits to at least have a competent loss prevention team assembled that could be capable of running software that could be used to alert, stop these criminals. Shill bidding is easy to target using a pc program intended for such a purpose and could be able to track these recidivists, the claims of fraud and those abused. Greed is the fall of ebay and its security has been compromised as has pay/pal. Keep a watchful eye to the news as this will be front page when I bring them down...
Community Member
Posts: 1
Registered: ‎08-09-2014

Re: EBay RIPS OFF SELLERS IN FAVOR OF BUYERS

in reply to find_it_here_at_nationwide
Three words, people: CLASS ACTION LAWSUIT . Period.
Community Member
Posts: 1
Registered: ‎06-14-2014

Re: EBay RIP OFF...!!!!!

in reply to davestansbury

it went somthing  like this to some one i know very well , eBay invoice arrives in my messages £234 for a months trading plus charity payments of around £48 all processed and paid normally via pay-pal no problems except on this occasion i did not have the funds, so payment was delayed by about 3 to 4 weeks eBay was contacted i was told no problem
, next invoice arrived , i call customer services and they recommend i make a 1 time payment that day which i did to clear all outstanding invoices including the new month  all is well in the camp ???

the next day the same amount came out of my account again but for £240 mmmmmmmmm i thought time to call eBay and find out what's accruing here .
eBay where very sorry ,,,,apology excepted was told it would be sorted that day .

5 months later 47 phone calls of which 10 were chargeable 15 times i was promised a return call and never got it , 12 total and out-rite lies nearly 10 hours on the phone if not more 9 recorded messages of eBay customer services telling me one storey or excuse and then something totally different regarding the same issue my friend has  now had to involve a lawyer who is dealing with eBay legal office in Luxenbourg 6 weeks later no reply o what a surprise no wonder peeps are trying to bring ebay down.

Its a sghame that eBay can not practice what they preach 

 

 

 

mariam57yoga
Community Member
Posts: 1
Registered: ‎06-07-2014

Re: EBay RIP OFF...!!!!!

I to are disgusted with Ebay.  I have closed my account and  never ever dealing with them again. Major rip off I don't understand how they are still in business.   Sellers beware you have no rights. And although not all buyers are scum, I've encounter a few that are. This particular one us-thant, (user name) block him from bidding on you items. I shipped them perfect condition item, he open a case against me wanting a refund.  When I contacted Ebay to tell them that this person was lying , they dismissed my complaint.  The seller

Has no right.  And this person is lying through their teeth.  Their fees are ridiculous.  and then everyone is afraid because of the feedback.  I say goodbye eBay you will not see my money ever again!

usarc
Community Member
Posts: 2
Registered: ‎06-23-2013

Re: EBay RIP OFF...!!!!!

in reply to sandyshoresvirtualmall

that is just plain ridiculous. maybe you just didn't think it through very much. Why charge a fee for a shipping label purchased on ebay? If it is like they and you claim done to keep sellers from making the price of an item very low and the cost of shipping high in order to skate around the final value fee, then why charge it for a shipping label bought on ebay where the cost is based on the dimensions and weight of the item shipped. Especially when both FedEx and UPS will adjust costs if greater for shipping and charge it to our accounts. (meaning they weigh and measure each package) This can easily be solved by instituting a policy where if you are caught misrepresenting shipping cost you will be penalized. A program with certain metrics comparing an items sale price in ratio to its shipping costs and flagging it for possible fraud if it doesn't look right to then be investigated would be incredibly simple to write and put in to practice. oh and believe it or not I'm not even a rocket surgeon. 

wrw1357
Community Member
Posts: 11
Registered: ‎09-05-2009

Re: EBay RIP OFF...!!!!!

in reply to deerhunter182

You could not be more correct.  The post office lost an item I shipped and found and delivered it several days later.  I used an ebay shipping label with tracking and insurance, and ebay still dinged me for slow shipping.  In real life, I ship 100% on the day paid, if paid by 11:00 AM, and 100% paid later than 11:00 AM, the next morning.  I have 100% positive feedback and rave reviews about my packing and quick shipping.  Still not good enough for good ole ebay.  They have now told me to chose a "more reliable shipper than the USPS."  Just who might that be, especially when one lives in a very rural area where there is essentially no other service? Ebay clearly suffers from a severe case of recto-cranial inversion.  My postmaster tells me that customer complaints about ebay are up 10 fold from just one year ago, and she keeps records of every one.

 

Community Member
Posts: 1
Registered: ‎05-19-2014

Re: EBay RIP OFF...!!!!!

in reply to davestansbury

 

 I am more on a buyer on ebay and an occasional seller. my activity is 623, usually buying basic items from batteries, to small flashlights or a photne case...

  I just sold ONE item, a canon lens and I was charged $66 final value fees !!!!! that's 10% of my item. Paypal charged $20 (3%) much less and they are taking most of the risks with the money.

 THIS IS OUTRAGEOUS EBAY!!!! 

 CUSTOMER SERVICE in Phillipines!?!?!?!?!?!?!?

 

 10% of all the purchases I made went to Ebay??????!?!?!?!?!

 

 I am looking at other alternatives and Ebay can live in its own world

 

 Thanks,

 RP

artie-chicago
Community Member
Posts: 959
Registered: ‎04-19-2009

Re: EBay RIP OFF...!!!!!

in reply to ric!!!
Remember the sellers FIRST rule. NEVER sell anything you can not afford to lose!
 
Electronic devices, especially cell phones, smart phones, i-phones, etc., are high fraud items causing sellers more problems than any other item.
 
Do Not request feedback from a buyer! The buyer may find your request as bothersome and leave negative feedback.

 

Even though the option exists in your listing of " No Returns ", unfortunately that does not mean No Refunds !! 

 

 eBay Money Back Guarantee over rides your policy, and almost guarantees that a claim filed against you ( such as a SNAD..) 
                    will result in the buyer getting a refund without having to return your item to you. 

 

If you encounter a SNAD filed against you in an open case by your buyer ....
 
While this is not fair, you can prevent this from happening in the future by changing your auction listings to ' accept returns'.
 
 ALWAYS reply.......RETURN FOR REFUND......and the buyer pays return shipping !!!!!!

 

md1797lynn
Community Member
Posts: 1
Registered: ‎04-23-2014

Re: EBay RIP OFF...!!!!!

[ Edited ]
in reply to davestansbury

I sold a working cb radio on Ebay . It was damaged by ups due to ruff handleing . Even though I had packed the radio to the buyers terms. It arrived damaged the buyer reported a not as listed claim and I am now being forced to refund . Even though I listed a sold as-is no returns no refunds do to the nature of electronics. The radio woked as I listed it when it left . I have a 310 possitive feedback seller account. This is a total rip off on Ebays part I have stopped payment on the paypal account and now face ebay taking away my account no matter I was closing it any way done with them and paypal.


davestansbury wrote:

Take one dodgy buyer and a honest seller... Dodgy buyer damages item on receipt...wants full refund...Honest seller contest dispute with EBay...Ebay ignores any explanation from honest seller and awards full refund including postage to dodgy buyer....EBay takes money out of honest sellers paypal acount without any notification and gives it to dodgy buyer. Then EBay in there great wisdom invoices honest seller, seller fees and value fee for postage claimimg seller had sold the item..!!!!! Honest seller receives damaged item back from dodgy buyer..SO...summing up....Dodgy buyer gets all his money back...Honest seller, now has damaged item and is also charged seller fees and postage rip off fees...for something that was NOT sold....Fraud and illegal usage of accounts springs to mind...an absolute disgrace...and RIP OFF...!!!!!!!


 

Community Member
Posts: 1
Registered: ‎04-18-2014

Re: EBay RIP OFF...!!!!!

in reply to davestansbury
I'm glad I'm not alone. Worst business ever! They have way to many hidden fees. How they are still around is beyond me
Community Member
Posts: 1
Registered: ‎04-04-2014

Re: EBay RIP OFF...!!!!!

in reply to fedupwithyourwebsite
Ebay and paypal are the same. Ebay owns paypal.
Community Member
Posts: 5
Registered: ‎12-13-2010

Re: EBay RIP OFF...!!!!!

in reply to davestansbury
eBay is legally complicit in fraud and doesn't care. I'm out my merchandise, payment and fees. eBay position " selling has business risk". Tough. We're taking your money. Not only is the buyer unethical so is ebay that's worse
2012frances43
Community Member
Posts: 15
Registered: ‎09-08-2012

Re: EBay RIP OFF...!!!!!

in reply to davestansbury

Guessing you got off better than I.

Ebayer bought, stated was damaged, kept item & all money was returned.

Too add insult to injury I was charged a fee of $20 for a chargeback fee!!!!!

Thankfully I pitched a FIT!!!!!!!!

Got all money back and chargeback fee was not taken out of account.

AND.  Sorry ebayer was unable to leave me negative feedback..

 

Community Member
Posts: 1
Registered: ‎03-27-2014

Re: EBay RIP OFF...!!!!!

in reply to davestansbury

Same thing happened to me. My bank acct. is minus $414, even after I won on appeal. Buyer was at fault all the way but he has his money AND the item! Absolute rippoff!

Community Member
Posts: 4
Registered: ‎04-21-2003

Re: EBay RIP OFF...!!!!!

in reply to applemacint0sh

It's not only the final value fee on the item and the shipping they ALSO charge you final value fee on any other add on's to the shipping like insurane that can be expensive when your shipping high dollar items. ebay tells you to just add the extra coast into handleing cost and the the buyer dings you for charging to must for shipping. You can't win