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09-10-2016 04:20 PM
No, you cannot automate blocking buyers with zero feedback. You can manually remove bidders from an auction and then add their user name to your buyer blacklist.
There are good reasons and bad reasons to manually remove zero-feedback users. You are a business and should make the decision as a business decision. "We were all zero-feedback users once" may tug at your heartstrings, but we were all babies and dumb teenagers and all sorts of other things, too. And, yes, I would block a baby from bidding on the iPhone I'm offering for sale!
If you are a high-volume business with enough hours per week to handle shipping, returns, and payment disputes; a high enough profit margin to handle losses such as chargebacks, refunds, and insurance; and enough inventory to handle some of your inventory being tied up in disputes or nonpayment cases, then you will profit in the long-run by accepting orders from zero-feedback users. Using a portfolio logic, your profits will be greater in the long run despite the occasional speed bump.
If you are a low-volume, low inventory ebay seller devoting only part of your time to the business, with a small revenue stream that takes a noticeable hit with non-payment or returns, and with a small inventory that is noticeably tied up if one or two of your items gets snagged in a non-payment case, then you are beter off removing zero-feedback buyers from your auctions and adding those users to your permanent blocked buyers list.
"All my zero-feedback users did (fill in the blank)." That's the result of a small sample size. If you sell to enough zero-feedback users, you will profit. If you sell to two or three, you're going to end up with a "all my zero feedback users" tale of woe.
It's a simple rule: if you don't have the time, energy, or resources to handle the occasional non-payer or fake bidder, instantiate policies that make your life easier and less stressful: block the zero feedback users.
If you get rid of sample bias, you will find that zero-feedback users are a significantly higher risk, but one that can be absorbed in a large enough sales stream. Zero-feedback buyers are risky because they can be:
-Legiimate first-time users who may not know all the rules, but do understand they must pay on a winning bid and fully intend to do so (the majority);
-Represent a slightly higher risk for returns (first-time buyers are much more likely to "cool off" after winning their first auction);
-Represent a noticeably higher risk for non-payment (inexperience, cooling off, winning several identical auctions, fake bids, joke bids)
-Represent a substantially higher risk of being a minor;
-Represent a very slight risk of a scam (by targetting an inexperienced seller);
-May signal an unscrupulous seller to other bidders (a seller, for instance, who creates a new account to drive up the auction price).
Speaking as a buyer, if the highest bid is tethered to a zero-feedback user, I am done with that auction. If I have not bid, I will pass; if I have bid, I will not try to outbid the zero-feedback bidder. To an experienced buyer, a zero-feedback user signals a.) someone who is much more likely to bid recklessly or b.) is actually the seller. Either way, as a buyer, I know there's a higher chance that the seller will end up relisting the item.
08-12-2016 06:03 PM
Some one just suggested that I block bidders who do not have a PayPal account. They said that 99% of scammers or sport bidder do not have a pay pal account. Someone with O feedback is bidding on an item from a account they opened today. I will let it ride and hope it works out good for me. I could cancel their bid then block them, but it could be someone who saw the item that day and decide to open an ebay account.
08-01-2016 04:13 PM
08-01-2016 07:41 AM
or just msg the seller and say "hey Im a new member here and I wanted to touch base to relay Im a new person with a paypal acct and a legit bidder, is it ok if I bid? I see your acution says no zero feedback...." etc etc... a coherent msg goes a long way.
07-22-2016 10:44 AM
07-21-2016 09:05 AM
[quote]Never had a problem with 0 fb buyers , it always was with ones with 100's[/quote]
I almost always have problems with 0 feedback buyers. In the 15 years I've been selling on here the vast majority of my non-payments come from 0 feedback buyers. I thought that years ago we used to be able to block them but now we can't. It's annoying and wastes so much time because we have to wait before listing the item again after filing a dispute.
06-12-2016 10:57 PM
06-11-2016 12:39 PM
I have tried to sell 2 higher end watches on ebay and both times a zero feedback fake buyer has "bought" it. Of course never paid and took my watch off the ebay market for 3 weeks. Until ebay corrects this problem, I am only buying through ebay. ebay also does not refund my money for this fake sale, I only get credit!! with is complete BS. ebay is as big a scam as the zero feedback fake buyers.
05-25-2016 08:00 AM
05-23-2016 04:10 PM
05-22-2016 07:41 AM
05-21-2016 04:34 AM
Have had two Buy It Now items result in PayPal disputes thanks to zero feedback buyers. Even when they do pay, there are problems!!!
One was an ipad and the buyer claimed it arrived broken. I offered a full refund if she returned it. She claimed she returned it but didn't provide a tracking number on the package. This was apparently my fault since I didn't tell her get delivery confirmation when she shipped it. Fortunately, I won the PayPal dispute, but there's now a restriction on my account about when I can withdraw funds.
Second was an international buyer who purchased a lot of ikea bookends for over $100. We went back and forth with a best offer price a few times and he finally purchased. I shipped through Ebay's international buyer program and got delivery confirmation. 2 weeks later, he disputed the charge with his credit card company saying he didn't authorize the transaction. Interestingly enough, someone on Facebook with the same very unique name as the buyer discussed needing to buy a bunch of bookends.
These scammers need to be stopped!
05-20-2016 02:15 PM
Respectfully disagree. Fake bidders are the bane of my existence. I don't know exactly what ebay could do to resolve the issue, but it would be nice if they did soomething. I'm personally a fan of bringing back negative or at least nuetral feddback for buyer. This would partially prevent buyers from abusing the system and possibly give you a heads up on potential trouble children. I would honestly be willing to block bidders with under 15 feedback with certain items. For example, I listed 6 laptops(had to relist 3 and it happened again on 2) the other day and 2 people with roughly 10 feedback inflated the price and bid on every listing. As soon as the bid ended I received "sorry I can't purchase for blah blah blah", which I knew would happen. Adding insult to injury, you have to wait 10 days for the pricks to accept a "cancel order". Endless cyce of madness.