eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

Reply
Community Member
Posts: 3
Registered: ‎06-21-2012

Re: Can i block people with zero feedback?

in reply to redbud_farm

Interesting,

All the scams that i had they come with people with feedback and some more than 500.

With feedback, they know the system.

Community Member
Posts: 6,038
Registered: ‎03-19-2006

Re: Can i block people with zero feedback?

in reply to realcreepy
Ending and relistin g will only end your selling on eBay quickly
age is a measure of time , wisdom is the measure of how we used that time
Community Member
Posts: 3
Registered: ‎10-19-2003

Re: Can i block people with zero feedback?

in reply to slappy2014

Over the many years since I first started selling on eBay in 1998, sellers have wanted some way to block from certain auctions bidders with ZERO or very low  feedback. At once there is always heard the usual chorus of bleeding heart dimwits spewing out sacaren platitudes such as . . . "oh . . we were all zero feedback newbies once too" and "it would be fair to block these new people". Personally, I have had numerous "large dollar" auctions totally ruined by some last moment ZERO feedback creep.   Just recently, there was an auction well under way for a surplus to our needs used motor vehicle.  In the final hours, the bidding was up in the mid $8,000 range with three hot to purchase tentative serious buyers in contact with me to make pre-plans over the phone for picking up the car and other arrangements.  The final bid was $9,300 and it was first thought that one of the top tier bidders had snagged the vehicle.   That was wrong!  Some ZERO feedback character signed up to eBay that night popped in and won the auction.  A few cryptic messages and Emails went back and back and forth and as it turned the woman in New York could get the money or some such story.  Finally went in and cancelled the auction.  As it turns out, when one of these ZERO newbie clowns wrecks an auction the momentum is naturally gone,  This "Second Chance Offer" eBay rhethoric is total nonsense,  Experience tells that in such a situation, it is best to wait awhile (in this case a month's time) and relist the item at auction fresh and new.   Will however place aq NOTICE upon the page that anybody newly registered to eBay with feedback lower than 3 must make contact before placing a bid.  Otherwise, such bids and / or win will be cancelled with ended item immediately re-listed.    Summing it up . . . eBay will never allow a way for sellers to block ZERO or low Feedback bidders.   As with numerous other systematic problems that victimize the users . . . sellers are considred by eBay management as cash cows to be milked from every utter at every opportunity.  With regard to protection from the ZERO feedback non-buyer auction wrecker virus, eBay sellers are on their own.

Community Member
Posts: 6,038
Registered: ‎03-19-2006

Re: Can i block people with zero feedback?

in reply to realcreepy
There never was a block for 0 feedback, there was for -1 fb

EBay will never put in a block for 0fb as it'd be counterproductive in getting new members
age is a measure of time , wisdom is the measure of how we used that time
Community Member
Posts: 1
Registered: ‎01-25-2015

Re: Can i block people with zero feedback?

in reply to realcreepy

Of the items I have sold in the last 60 days on ebay, more that 6% of them went unpaid. Of those items that went unpaid, 100% of them were won by people with zero feedback.

 

The problem here is there are no consequences for these bidders. They don't intend on ever actually buying anything, so opening an unpaid item report against them doesn't discourage them in any way. They just want to browse and place bids, not actually buy anything. It's frustrating that an item is sitting waiting for payment when it could be relisted and money can be made. They are wasting our time, loosing us money, and since they don't have any real stock in their eBay profile, reporting them isn't enough of a retailiation against them.

 

I feel like in the past there was an option on eBay to block any bidders with zero feedback, though that was about ten years ago or so. And in that case, if you were a new eBay member you could negotiate with the seller to make an exception.

Community Member
Posts: 6,038
Registered: ‎03-19-2006

Re: Can i block people with zero feedback?

in reply to realcreepy
The feedback a member has means nothing as a buyer. 1 or a 1000 , it doesn't mean they'll be a problem.

Restricting buyers won't get buyers to stay, it'd only mean scammers would just buy feedback ( like many do now)
age is a measure of time , wisdom is the measure of how we used that time
Community Member
Posts: 1
Registered: ‎12-11-2014

Re: Can i block people with zero feedback?

in reply to artfansj1

New ebay members (less than a week) with 0 feedback - should only be allowed to bid on small items (up to about £50 max) until they buy and receive a feedback of 5 or 6.

Instead there is a whole bunch of them come in and bid hundreds of pounds just for fun and ruin the auction for genuine bidders.. You try and phone them and there is an invalid number at the other end. Do ebay care that this happens? Hell no, they encourage it.
I have had so much of this happen this last month - that from today I am all blocking anyone from bidding on my stuff, unless they have at least a feedback of 5.

I have never wanted to do this and never had to, until recently. As you rightly said everyone was a newbie at one stage.

Until Ebay does more security checks when anyone opens an account this is how I will be from now on.

Its a shame that some people ruin it for genuine newbies, but that is the way it is, until ebay do something about it.

 

 

Community Member
Posts: 3
Registered: ‎07-15-2012

Re: Can i block people with zero feedback?

in reply to realcreepy

 

some buyers with zero "feedback"

tend to order items and do not pay.

some sellers with zero or very small feedback 

auction items, keep them,

and an eBay Resolution Center case is often required

to get our money refunded.

 

the money is detained by false actions,

and we are forced to work (without pay) as our own legal staff.

we lose time and money.

i am disabled, work is torture.

 

eBay knows this,

it happens thousands of times.

eBay will not allow a seller to require immediate payment

unless the seller opens a "merchant account"

(they switch the names of the account type to confuse us) 

and authorizes PayPal again to have direct bank account access.

 

it is illegal.

PayPal and eBay (same company)

already have access to our bank accounts.

they are apparently trying to intimidate members

to make them pay monthly "eBay store" fees.

if they allow people to steal or hold our money or property

with no option,

they are facilitating crime.

 

tell eBay to provide an option on your account 

for immediate or adjustable time for payment.

 

NOTE:

we must also be protected from retaliation.

the "feedback " system is not valid,

and any member can use it for bogus attacks.

the sales company agents and partners

might also retaliate against any interference with their operation.

this is common,

and part of the general domination program of industry.

 

Community Member
Posts: 28
Registered: ‎02-18-2013

Re: Can i block people with zero feedback?

in reply to realcreepy

I set all my auctions to only deal with pay pal bidders - but this does not seem to actually prevent zero feedback bidders from not paying and screwing with my auctions.

 

I have this method I used to suggest to ebay, but they blow it off all time. Perhaps the idea sucks....it's quite simple.

 

When a seller sets restrictions on auction to only inculde bidders who have paypal....the paypal payment should be automatically charged to the buyer (meaning, there is no 2 day window to click the payment button and manually send it, the moment the auction closes ebay and paypal processes the payment automatically.)

 

This method can even be resitricted down to - Bidders with zero feedback -

While the privledge of being able to manually click the payment button within two days of purchase is reserved for ebay members who actually have feedback.

 

I'm not sure why this can't be a "thing". If I am bidding on an item, in theory, I should have the money to pay for it because ebay considers a bid a commitment to buy. If bidders knew that they would be charged for empty bids, they would be less likely to place those bids.

 

Again, this restriction could be implemented only for bids who have zero feedback. Once they obtain some feeback, the payments won't be automatically deducted from their paypal accounts.

 

Just to note, I recently started promoting my auctions from ebay on third party websites, such as twitter. This has increased the amount of unpaid item cases I have open on my items.

 

 

Community Member
Posts: 1
Registered: ‎07-04-2014

Re: Can i block people with zero feedback?

in reply to realcreepy
This happens to me all the time and with higher priced items I relist it within 24 hours if payment is not received
Community Member
Posts: 1
Registered: ‎06-03-2014

Re: Can i block people with zero feedback?

in reply to realcreepy

If you are selling a rare valuable item at a fair price?  Another person has that same rare item? They can create an account simply to bid on your item to get it off of the page long enough to sell their item at possibly even a higher price.  I BELEIVE THIS HAS HAPPENED TO ME! Just wanted to share this information.........

Community Member
Posts: 22
Registered: ‎06-07-2012

Re: Can i block people with zero feedback?

in reply to realcreepy

At one time all buyers were at 0 feedback ,as were all sellers. The advice of start with low priced items and work up is stupid. I should buy "stuff"  just to get a rating?  My first purchase was over $75 and I had no problem with the seller "checking me out"

Community Member
Posts: 1
Registered: ‎10-19-2012

Re: Can i block people with zero feedback?

in reply to realcreepy
I have been an eBay seller for 4 years now. I sell items to help me with my nursing school fees. I can honestly say that about 50% of the buyers I encountered with zero feedback did not end up paying. I allow up to 3 days of auction ending for bidders to pay and I even mention if they need more time to message me. After 3 days with no payment or message an unpaid item case is opened. The buyer has another 4 days to pay. It's very frustrating and I am the most patient person. I have just been dealing with this issue a lot lately and wish something can be done about it. I do believe that the option to block 0 bidders should be available if the seller chooses. You are paying to list items after all and yes you will lose potential customers but it should be the sellers' choice. It really is unfair that some people mess it up for everyone. Just like when ebay now takes a final value fee for shipping just because some sellers were putting the price in shipping in order to pay less of a final value fee. eBay took action to correct that problem because they were losing out on money. Many of us our losing out on $ but the issue isn't being addressed!
Community Member
Posts: 1
Registered: ‎04-29-2014

Re: Can i block people with zero feedback?

in reply to 2piratesbringutreasure

0% bidders tend to bid for fun and ruin your auction even if you've put '0% bidders contact me BEFORE bidding.

You can only remove their bids if you are monitoring your auction and if they bid in the last 30 seconds, there is nothing you can do.

A 0% bidder just trashed my auction and as I sent payment info, they closed their account, so that is why I would prefer NOT to have 0% bidders or 'newbies' involved in my auctions.

If any 0% bidder contacted me first as I request in all my listings, then I would allow them once I had got the contact information to make their life hell if they failed to pay, then I would gladly allow them to participate in my auction.

Community Member
Posts: 1
Registered: ‎04-25-2014

Re: Can i block people with zero feedback?

in reply to southpawstuff

I'm sorry but it is our rights as sellers to protect ourselves when selling to someone with zero feedback. Granted we were all new users with zero feedback at one time but until I had feed back I never placed bids on auctions. I alwayed used the "buy it now" option if one was offered to esablish good feed back. I've listed serveral items that zero feed backs have bidded on and the accounts were created the same day. To me that sends a red flag that I should cancel their bids. I also will not sell to buyers that email me and ask to ship the item off before payment is recieved and cleared. Not to mention if your paypal account in not varified I will not sell to you either. All this is listed in my auctions that I put up. But again most people do not read so its the seller that get shafted by these zero feed back users.

Community Member
Posts: 80
Registered: ‎05-22-2013

Re: Can i block people with zero feedback?

in reply to realcreepy

It's very simple. The notion that the zero feedback members are new, is rarely the case. 

 

Quite often, these zero or 1 digit feedback buyers, or I should say non-paying bidders, are ebay users that created new buying IDs to get around the blocks sellers put in place for ebayers with too many UID strikes!

 

Community Member
Posts: 1
Registered: ‎10-01-2009

Re: Can i block people with zero feedback?

[ Edited ]
in reply to anand8820

I agree 100% on the 0 feedback it's absolutely ridiculous the amount of people that don't pay. I don't run a shop on here I just sell a couple items now and then, but recently it seems like I have to sell an item 3 times to find someone that will pay and in between I have to waste time getting credit for the fees. Between the ebay fees and the people that won't pay I might be better off selling on craigslist. 

Community Member
Posts: 3
Registered: ‎09-23-2013

Re: Can i block people with zero feedback?

in reply to mister*phil

Things have sure changed since this post started-zero FB as a seller and as a buyer are big red flags for scammers....I know everyone has to start at zero but everyone who wants a job has to have a prev job as a reference-and things seem to work out....there absolutely should be a way to block zero FB.....there will still be enough people willing to sell to them that they can get their FB up...

Community Member
Posts: 5,995
Registered: ‎07-22-2011

Re: Can i block people with zero feedback?

in reply to grannyjohnson531gmail.com-2013

anytime! i'm here to help:smileyhappy:

Photobucket

Community Member
Posts: 2
Registered: ‎07-21-2013

Re: Can i block people with zero feedback?

in reply to sineaterdoodah

Thank you so much.  Being fairly new to eBay I need to know as much as I can.!  I too would have thought that it would be immediate, but now better understand the proceedure!  Thank you again for the response!