The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
05-25-2016 08:00 AM
05-23-2016 04:10 PM
05-22-2016 07:41 AM
05-21-2016 04:34 AM
Have had two Buy It Now items result in PayPal disputes thanks to zero feedback buyers. Even when they do pay, there are problems!!!
One was an ipad and the buyer claimed it arrived broken. I offered a full refund if she returned it. She claimed she returned it but didn't provide a tracking number on the package. This was apparently my fault since I didn't tell her get delivery confirmation when she shipped it. Fortunately, I won the PayPal dispute, but there's now a restriction on my account about when I can withdraw funds.
Second was an international buyer who purchased a lot of ikea bookends for over $100. We went back and forth with a best offer price a few times and he finally purchased. I shipped through Ebay's international buyer program and got delivery confirmation. 2 weeks later, he disputed the charge with his credit card company saying he didn't authorize the transaction. Interestingly enough, someone on Facebook with the same very unique name as the buyer discussed needing to buy a bunch of bookends.
These scammers need to be stopped!
05-20-2016 02:15 PM
Respectfully disagree. Fake bidders are the bane of my existence. I don't know exactly what ebay could do to resolve the issue, but it would be nice if they did soomething. I'm personally a fan of bringing back negative or at least nuetral feddback for buyer. This would partially prevent buyers from abusing the system and possibly give you a heads up on potential trouble children. I would honestly be willing to block bidders with under 15 feedback with certain items. For example, I listed 6 laptops(had to relist 3 and it happened again on 2) the other day and 2 people with roughly 10 feedback inflated the price and bid on every listing. As soon as the bid ended I received "sorry I can't purchase for blah blah blah", which I knew would happen. Adding insult to injury, you have to wait 10 days for the pricks to accept a "cancel order". Endless cyce of madness.
05-15-2016 01:48 PM
I am so fed up with fake Ebay bidders who bid for revenge or sport. I must have someone vindictive out there for some reason, and Ebay does nothing about it. I literally can't even list any auctions anymore, only BIT, because I get MULTIPLE ) 0 Feedback Sport Bidders on my listings. My last 5 auctions have ended in UNPAID ITEM CASES by fake bidders. I had to literally watch my most recent auction till the end because there were 4 separate 0 Feedback bidders on it, I had to hurry and block last minute and cancel the fake bids as it ended so a real bidder could win, it's getting very upsetting. I believe it's the same person with all of the accounts harassing me. Not only is it usually 0 Feedback but the user IDS are ridiculous and usually jumbled letters that make no sense. I am sick of having to wait for an unpaid item case to close before I can relist. Not only that, but there is one listing that I have had to list THREE times before selling to a real bidder. I think the first person I opened a real unpaid item case against got ticked off and decided to have some fun. Theory of course, it could just be some randoms awful people with no lives, but it's very upsetting. Ebay needs to figure something out to fix this.
03-23-2016 09:11 PM
03-23-2016 01:23 AM - edited 03-23-2016 01:24 AM
Actually I'm wondering how to block ZERO'S too.
It is something other Ebayers want.
I'm being put at a very high risk with these scammers.
12-20-2015 08:37 AM
12-19-2015 09:52 AM
12-18-2015 10:01 AM
The problem with 0 feedbacks is, they can be competors or costumers from your blocked list, which simply opened up a new free account in oder to harm you, eitehr simply buy and leave negative feedbacks or harm you any otherw ay they can. Noone knows who it is, open an fre ebay account everyone can, so ny new account can be anyone from your blocked list or competition or evtl a new ebay member but where is the ebay seller protection if it is not?
12-18-2015 09:58 AM
problem are revenge feedbacks or even buyers which caused you trouble and you blcoked them. What prevents them to simply open a new account buy off you and leave negative feedbacks?
12-13-2015 10:00 AM
12-11-2015 03:45 AM
I don't mind selling to zero feedback bidders...that is if they actually read my auction and pay. I understand that I was a zero feedback once, but the first time I joined ebay, know what I did? Read the whole auction. The seller requested to be contacted prior to bidding if no feedback, so, I contacted them first and was welcome to the wonderful world of ebay. Since then, any time I list an item, I ask the same, "bidders with zero feedback must contact prior to bidding to ensure they understand the auction requirements". Within the past 3 days, I have cancelled 4 bids with zero feedback(and all had just started their account within the same 3 days), all because no one wants to read. I've had enough bidders with zero feedback not pay too.
Again, I don't mind selling to them, if they would just read and show me they read it.
12-05-2015 10:04 AM