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Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Organic Impressions - Why does it drop 90% when I remove PL?

Organic Impressions - Why does it drop 90% when I remove Promotive Listings? We removed our PL on 93 listings. Traffic reports show a huge decrease in organic impressions. Why is this happening? We understand that organic impression rates are not dep...

INR seller performance not updating - https://export.dashboard.ebay.com/

HelloThe INR (Item not received) seller performance is not updating in https://export.dashboard.ebay.com/There is an error message: "Sorry! The seller performance data will not be available this week." since the beginning of the month.We should have ...

Purchase shipping label

When I try to purchase shipping label it says return province is not valid

$10 off App Purchase coupon?

when I logged in on my computer this morning I got a pop up window from ebay that offered a $10 coupon if I scan the QR code and ordered thru the app on my phone....so I did it....but I can not find a code to enter when I check out??

Send Offer to Buyers Update Issue

Hi Guys,I’ve just noticed a new issue following an eBay update.Basically on the eBay app, when I had a new watcher, an option came up on the My Selling section that said “Send Offer to Buyer”.When I now click this, I no longer can just send an offer,...

Inappropriate content for sponsored items on my account from recently viewed items

I have seen many posts about inappropriate content showing up on eBay accounts from sponsored items due to my recently viewed items. One answer from eBay was back in 2021 stating that it was a bug and they are working on it. Apparently, it has not be...

Not showing Bid & Offers items

please help, I can not see any bidding I had done, it happens for 3 days.

payment via PAY PAL

I haven’t been able to pay for the item through the Pay Pal system for two days.Tried to pay from different accounts and from different countries (Estonia, England) it doesn’t work

Home Depot survey

How does a Home Depot Survey pop up on my Ebay Home Page

Phone number not valid

Why when i register my phone number not valid

Resolved! Not able to load pictures--spinning green circle forever

I've been trying to list since yesterday. When I try to load pictures on my sell similar listings or try to go into an existing listing to revise pictures and all I get is the spinning green circle. No existing pictures will load and so no new pictur...

Advanced Search 'Exclude words' field not working properly.

Advanced Search 'Exclude words' field not working properly. This advanced search works properly: lemieux -claude -jocelyn -real -richard -rich -yvon -brendan -jonathan(all words entered in keyword field). This advanced search does not work properly (...

Resolved! EBay has lots of technical issues last 24 hours

What going on with eBay? All sites saying no issues with eBay but I can't buy shipping labels, can't access item description after sale and Sold list seems to have vanished. I know these things happen from time to time but why is there no acknowledgm...

Ebay Darkmode - Desktop

The easiest thing I found, which is not perfect (been too lazy to make a full style mod) is to get the Stylus plugin for Chrome, and the begin playing around with making a custom stylesheet for the ebay domain.I got a huge difference just by playing ...

Keep Getting Wheres my stuff & We looked everywhere message!

Keep Getting Wheres my stuff & We looked everywhere message! This is crazy! Everytime I complete my listing & I submit It freezes up & then I get these messages! What is going on???