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Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Resolved! Non-ordered product

How do I go about getting a product returned that I did not order? The order is not in my history, and I would have NO use for it.It is very expensive, and it is sitting here with no simple means to return.Thanks,JSH

Resolved! Seller Capital Loans from Funding Circle Application Link Not Working

On the Seller Capital landing page, when you click the "Apply Now" button it takes you right back to the Seller Capital landing page.

I LOST MY EBAY ACCT # MY COMPUTER WAS HACKED GOT NEW COMPUTER LOST ALL INFO HAVE NEW EMAIL

i NEED HELP TO CHANGE EMAIL AND GET MY ACCOUNT NUMBER. I SET UP MY EBAY ACCOUNT A WEEK AGO AND NEED TO CHECK IF i HAVE ANY OFFERS. I HAVE TRIED EVERYTHING ON EBAY AND NEED HELP OR SOMEONE TO CALL ME TO TELL ME WHAT TO DO. LINDA.

Track shipping links in eBay app aren't working

When I try to click on the tracking number nothing happens. It's blue like a hyperlink but didn't do anything when I click it. This is only in the eBay app.

Resolved! No services available for Shipping

Hey there I'm new here and have sold my first thing but when I try to compile and complete it, It goes "Oops no services are available" I'm in Europe and want to ship to the USA and it forced me to use USPS or other services, which are not in ireland...

Resolved! My seller feedback....

They last 12 items sold has the wrong feed back they all have this.. HELP How do I get this removed? Item was shipped and receive new tracking number due to weight USPS tracking number 95349,13814113334013868. Confirm received on December 4 Salt La...

How do I provide ebay a recommendation? (auto parts listings)

Hi all- As a classic car guy, I use ebay to research, find and purchase parts for cars. In the past, the ability to save searches for hard-to-find parts proved invaluable, but lately it's become quite difficult. Sellers have realized that they can wr...

ALL MY LISTINGS ARE GONE.

I see the items in the store but no active or unsold listings.

Add error message

I can’t add ny new items on my watchlist, though I keep deleting them. There’s certainly a bug and I don’t know how to fix it.

Change shipping label to 4X6 on my profile.

I am trying to set my profile for shipping labels from 8x10 to 4x6. I understand the setup process has changed. Thanks Cecil

Sales in Collectible category stamps are down in 2024 by huge percentage

I am seller on eBay since last 15+ yearsSales in Collectible & Art category "stamps" are down in 2024 by huge percentage, I feel Mostly because it is because of eBay coming out with its own Global shipping, or other filters applied.13000 items listed...

Resolved! Buyer requirements: counts bids as well > should be sales only

On the page where you set the buyer requirements, I've made the setting that buyers cannot buy more then 25 items within 10 days. However; today one of my regular customers walked into the restriction. He did some bids on my listings (I accepted 3 of...

Speaking about information...

There is a huge information leak between eBay n tic tok.I don't know who this might bother, but I'm not sure I like that I started posting on eBay my Red dead Redemption 2 copy. Then a few hours later, tic tok tells me that "xxx" also likes Red dead ...

MY PURCHASES SECTION DISAPPEARED IN MY SUMMARY FOR THE YEARS 2020 TO THE PRESENT

I've been a member for over a decade. My purchases always appeared within my summary. Today, all my purchases from 2020 to 2024 disappeared. No matter what I did to the menu above the Purchases section within the Summary, the years 2020 to 2024, just...

Login sign in SMS text message security verification codes no longer being received - not working

On my main eBay account I haven't been receiving any SMS login security verification codes since 6 March. eBay’s webpage says the codes have been sent, but they aren't received. I reported it to eBay on 7 March but it's still not working.Other websit...