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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Unable to checkout - getting "We ran into a problem. Please try again."

Failing to checkout for the last few hours... Anyone getting same?

Message service

Having problems on iPhone writing and sending messages to sellers. When typing the message, I just disappears, so you start typing it again, and then all of a sudden the previous typed message comes back and rejoins what you started to type again. Al...

store search and seller hub search is still not working

10 days ago some sellers were reporting that the store search was not picking up certain keywordslo an behold I check my store and the same thing was happening I informed CS and asked to be added to the ticketif you search my store, "other items" or ...

Listing tool doesn't work. White screen after search for match.

Each time I try to list an item, I get to the "continue without match" screen, and then the listing tool quits and the screen goes white. Tried reloading, tried going back and entering again, tried turning off and back on. Frustrating.

Ebay App keep closing when I upload photos

UGGG ! I deleted the app, reloaded, cleared the cache and data and still I can't get it to work. I'm frustrated I can't list

Left Navigation/Filters for ALL is Missing/Blank White

All of this under "Sellers other Items" on my own page and everyone else pages that I can see: All of these filters are missing on the left and it is blank white space: CategoryConditionPriceAvailable inventoryBuying FormatAll ListingsAuctionBuy It N...

ebay search item not showing

Hello, I'm trying to search 18650 batteries and it doesn't show any listings for some reason,but its says "9,200+ results "found but it doesn't show any of them ? why

My iPad seems to default when posting.

I have had trouble before posting using my ipad. When I look at a preview sometimes it is different to what I had put. This time my listing has gone live and I have received a bid. However when checking my post I noticed that the button had greyed ou...

Resolved! eBay website display problems

For the last few days site not displaying properly, all big arrows, can’t access watch or selling list, can’t add tracking info, can’t bid, can’t contact eBay - what’s going on??

Sort and Filter will not open

When I hit sort the App gets slightly darker but nothing opens. When I hit filter it just keeps loading/spinning. I have an android and already uninstalled/reinstalled ebay app

left navigation column for filters on sellers pages missing

Anyone else having an issue with the left hand search column on sellers pages missing? Also, on phones- same issue with seller pages- can't filter or search.Please fix- we need this back

Price Changes When Listing On App and PC

For 3 days now, when I list something (happening on app and PC), and then go and check it, the price has changed. The change can be either up or down and it is =/- up to $10 difference from what I actually listed it. I then have to go in and change t...

Followed links have stopped showing in purple

When I click on an item in a search result on ebay, as far back as I can recall until a few days ago, the link would turn purple and stay that way, even if I looked at the same search result in a new session. I liked this because I could go back to a...

Resolved! How do I stop unsolicited marketing "Coupons" from appearing on my eBay homepage?

From time to time, out of the blue, unsolicited marketing "Coupons" appear at the top of myEbay homepage. I'm not able to find a way, so far, to stop them. I consider them Spam. Since I already pay a 13.5% final value fee on my sales, I think I shoul...