Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

My store cannot be accessed

While on eBay's webpage on my laptop I clicked my username to reach my store I got a message in red "There seems to be a problem serving the request at this time" I tried the link on my social media on my phone as well and got the same message.

Item payed for in advance. FedEx sent it back to Japan for no reason. Told it's my bank's problem

I ordered an expensive dashcam, directly from Japan, having it payed for in advance. Its tracking history still shows it to be underway, despite being told that it was shipped back, after having sat in FedEx's Cologne warehouse for several months wai...

EBAY has changed my normal membership in error. It is not following up on sales .

I changed my password. As a result EBAY lists me as a new member, does not show my 100% approval rating on prior sales, and has not provided any followup on a recent sale I completed. EBAY deliberately makes it impossible to reach them by design. Sol...

return policy

I started an eBay store four months ago with a free return policy seller pays. I noticed 2 months in that my listed items appear with a, " seller does not accept returns" note. It appears on all my listings and I've been on the phone with eBay 3 time...

I'm growing tired of discovering my items are not selling due to muddled up listings.

I'm growing tired of discovering why my listings are not selling due to muddled up listings. All experienced buyers surfing "Buy-it-now" listing know how to find lowest current prices by sorting listings to lowest price first. When this is done often...

Not recieving confirmation email for purchase - using CC or PP, or seller not able send to invoice.

Continuing today, I did not receive a confirmation email for a payment-completed engagement with the system, and a seller explained to me having trouble returning a combined invoice request (happened last night). My inquiry is this: has anyone else n...

Account Restriction Issue

I am providing this information to go on record detailing the gross neglect by eBay regarding my account, which I have had for over 20 years, thousands of transactions with 100% feedback.Three months ago, July 2023, my account was restricted by eBay....

Nag message

For MONTHS I get a nag msg that starting 6/30 my browser will not work.It is latest Vivaldi and this is total **bleep**.Assume it is not, then WHY OH WHY, does the continuing nag message state 'Starting June 30...''Hint- THIS IS OCTOBER.GRRRR. why ca...