Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/04/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

APP Keeps Changing My Shipping Address To My Home Address

Hello,Overnight the app is updating and it is changing my shipping address to my home address. I do not operate my business from my home and this only started happening over the past few days. Others have suggested turning off location services or de...

Notifications not available at this time

So about 12 hours ago, I was browsing eBay, checking my listings, counting watchers, pricing some stuff etc. When I went to check my notifications since I got one on my phone and it didn't show up on my PC notification icon, and I got the "Notificati...

cant use custom templates in description

hey , it started few days ago and its really weird.when i try to use custom templates that i have saved to insert in description nothing happens..when i click "insert" or "manage" nothing pops up.i use chrome so i tried different browser to be sure a...

Ended Watchlist filter default stuck on All Categories

Hi, Just noticed this week that the watch list for ended items isn’t defaulting to “ time ended-recent first” anymore. It starts out at “all categories “ which flips the order of the list. I have to manually change it every time I open the app now. D...

Listings Not Showing

I listed 4 Sell items yesterday. Two showed up right away; two still are not showing. (It's been 24 hours.) All 4 are listed under "Active." There's nothing quirky or controversial about the titles or items. Do I continue to wait and see if they show...

Can't create a promotion or a sale...I get a Try Again Later error

I can't create any sales or promotions; goes through the motions until the last click and then "Something went wrong. Try again later". ALL DAY!

Instant payout not working

Since 4/11/2024 I have been unable to get instant payout. Anybody else having this issue?

Not able to load photos on the app to existing listings. Please fix this, ebay.

Listing reverts to incorrect shipping details

When I create a listing by using "Sell a Similar Item" and change all of the details to my item's details, the site keeps changing the shipping details back to those of the original item (i.e., when I save and close the draft and go back to it later)...

There is an issue processing your request.)

Hi Ebay TeamWhen i tried to accept seller offer, I have received this error (There is an issue processing your request.) I have tried on multiple browsers and phone. Please Help

Can not list or revise. Only see blinking pale gray boxes when I try. Anyone know why?

Search Not Working

Searching (Art Deco Christmas) in postcard category. Comes up with 6 results - should be over a 1,000.If you switch words around and search (Christmas Art Deco) the listings come up. Search should pick up both ways. Not sure if this is happening with...

Shipping address keeps changing on my account

I recently set up e bay account to begin selling and to make purchases. I purchased a video game for Christmas. The seller took a week and nudging to get it in the mail...no problem, but today the item was delivered to Akron Ohio where I use to live ...

Possible overcharge on duties fee by ebay international shipping. Who do I contact?

I live in Greece and have bought several guitar effects pedals over the past year from the USA and my last purchase, a Meris Polymoon pedal which has not arrived yet (Item number: 176286609963), has a significantly higher percent as fee for duties, c...

No balance after purchase

The numerous times I bought a EBAY card. The balance is gone within about a half hour at the key most. Just happened again the other day. I put $100 Any idea's why?