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I won an auction, but I received a false tracking number
I won an auction, but I received a false tracking number
I won an anime figure at an auction, 3 days later i get a track number, i always check the track number in diferent sites, and one of them site says i...
by in Shipping & Returns | Updated by gosimus
problem with tracking number
problem with tracking number
Hello i sold many products this month about 168 item , when i sell an item i prepare it and then after 24 hour i shipp it and take the tracking number...
Seller never respond to anything
Seller never respond to anything
A few weeks ago, I buy an item from ebay. Unfotunately, the item I received is not as described by the Seller so I ask for a refund. But after a few d...
by in Shipping & Returns | Updated by alexj*
Returns
Returns
No problem setting up a return from buyer, even though pictures of trading card were posted.Problem lies within eBays shipping cost for return pre-pai...
by in Shipping & Returns | Updated by thatsallfolks
Seller has increased postage on successful Make An Offer bid.
Seller has increased postage on successful Make An Offer bid.
I made an offer on an International item. The bid was successful. Postage to Australia was listed as EU20. I have now received the invoice from the se...
by in Shipping & Returns | Updated by rfmtm
Won an auction but received different item, sent it back but the seller says that didn't get it.
Won an auction but received different item, sent it back but the seller says that didn't get it.
Hi. Won an auction but received different item, sent it back but the seller says that didn't get it. So ebay dicited no refund the money. I sent it to...
by in Shipping & Returns | Updated by fab_finds4u
Offer Combined Calculated Shipping for listing consisting of 2 seperate items
Offer Combined Calculated Shipping for listing consisting of 2 seperate items
I would like to list an item that consists of two seperate boxes.The buyer should be given the Calculated Domestic Shipping option. But this option on...
listing an item outside of US
listing an item outside of US
Hi there, can someone shed some light on how to list an item outside of the US?Im running into errors here and already went through a rough patch with...
by in Shipping & Returns | Updated by kare-bearb
Insurance invalid if no scan
Insurance invalid if no scan
With all these discussions on getting a scan either by waiting in line or carrier scan vs just dumping them on the counter or in the box without an ac...
by in Shipping & Returns | Updated by maggie_kai
No Response from Seller; Need updated invoice
No Response from Seller; Need updated invoice
I bid on a book and won the aution. The seller set the shipping to calculate by location. When I clicked to pay, the shipping updated to USPS Expedite...
by in Shipping & Returns | Updated by missjen316
Buyer provides outdated address
Buyer provides outdated address
Any suggestions or thoughts on this case? Buyer purchases small $15 doll. I print a first class label using eBay's label. About 5-6 days later I notic...
by in Shipping & Returns | Updated by lja440
Seller altered shipping label instead of voiding
Seller altered shipping label instead of voiding
I purchased something on Tuesday, seller marked it as shipped the following day. Yesterday I still didn't see any new tracking #'S through My USPS, an...
by in Shipping & Returns | Updated by emilysmama111
Expedited shipping
Expedited shipping
UK listings which previously offered the GSP program have now turned into expedited shipping delivery making them more expensive. What else will eBay ...
Where did the refund money come from?
Where did the refund money come from?
I had to issue my first refund today due to a trading card I sold not arriving in the mail. However, what I would want to know is where the money to i...
by in Shipping & Returns | Updated by partial*eclipse
Shipping options
Shipping options
Hello everyone! Just wanted to ask a question regarding shipping choices. Can anyone explain why you can't always choose shipping options as you'd lik...
by in Shipping & Returns | Updated by disneyshopper
Partial Refund Policy -- Is this a thing now?
Partial Refund Policy -- Is this a thing now?
Has it become normal on eBay for unsatisfied buyers to expect sellers buy them off with partial refunds under the implied threat of negative feedback?...
by in Shipping & Returns | Updated by needleinahaystack714714
Downloaded / Saved pdf shipping label too small - using Android tablet
Downloaded / Saved pdf shipping label too small - using Android tablet
I have searched everywhere for help with this, to no avail. I'm not at my regular home, without my printer, desktop and laptop, so I have to rely on m...
by in Shipping & Returns | Updated by rfmtm
Handling times on weekends revisited.
Handling times on weekends revisited.
Sorry, I know this has been discussed ad nasuem.Everything I've read indicates Sat. and Sun. don'tcount towards handling time.So why do the items sold...
Do you think I am being unreasonable?
Do you think I am being unreasonable?
I just had a item get to my door. It was missing parts. This was not disclosed in the product description. I am a collector of vape items. I feel quit...
by in Shipping & Returns | Updated by wjohnsonjr21
printing return label
printing return label
Darn, I feel stupid! Can someone tell me STEP BY STEP how to print a return shipping label for a customer AND how do I get it to them? Once again,THAN...
by in Shipping & Returns | Updated by missjen316
Maximum length for USPS Priority mail.
Maximum length for USPS Priority mail.
I have a few items that I was hoping to find a cheaper shipping option for. The boxes are either 84" x 6 x 6 or 96" x 6 x 6 both of which are at or un...
by in Shipping & Returns | Updated by partial*eclipse
"I didn't receive it" time window for international shipping items?
"I didn't receive it" time window for international shipping items?
Here is the case: I bought the item from a British seller on Martch 1st and I did not notice that in the listing the seller claimed he would be away u...
by in Shipping & Returns | Updated by gosimus
Shipped before I should of
Shipped before I should of
I shipped a package before it said okay to ship. Can I intercept the package?
by in Shipping & Returns | Updated by imadocent
Refunding shipping and handling only
Refunding shipping and handling only
Customer bought item, paid for it, "supposedly" damaged when received. Now he only wants his shipping & handling refunded. Asked for pictures of damag...
by in Shipping & Returns | Updated by maggie_kai
Shipping question
Shipping question
I sold an item. When I log into PayPal, on the transaction part, it usually says ok to ship, print shipping label and upload tracking. This time it ju...
by in Shipping & Returns | Updated by mr_lees_deals
The guaranteed return period has passed
The guaranteed return period has passed
After payment of the goods has passed 3 months. On my inquiries to the seller the answers came with a great delay. The seller during this time the goo...
by in Shipping & Returns | Updated by volgapro
What to do with unpaid item
What to do with unpaid item
Hi. Looking for guidance. I won a bid and purchased an item. When it didn't arrive I messaged the seller who didn't reply. I opened a case with eBay w...
by in Shipping & Returns | Updated by mr_lees_deals
Seller Shipping Retail Ground Despite Promising Priority On Listing!
Seller Shipping Retail Ground Despite Promising Priority On Listing!
Hello everyone! I need advice for an order I placed recently. I was bidding on an item, and I ultimately paid $15 more than what the average market pr...
by in Shipping & Returns | Updated by a12forever
No tracling number given with purchase
No tracling number given with purchase
I bought some item over a few weeks ago and no tracking info was given. The time is coming up for them to arrive and I have know way of knowing. How d...
by in Shipping & Returns | Updated by alexj*
How do I issue a refund?
How do I issue a refund?
A buyer recieved her order a2 weeks late and said the clothing reeked like gasoline. The package was covered in some kind of black grease/oil. (She se...
by in Shipping & Returns | Updated by jennhuarach-0