Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

My shipment is stuck at the Glendale Heights hub

I have a shipment that arrived at the Glendale Heights, IL hub on April 5; according to the tracking information, it is still there. My buyer is not happy. How can I find out when it will leave the hub or if it has been lost or if there is some other...

Your ship from address must be in the United States to purchase a label. Edit ship from address

"Your ship from address must be in the United States to purchase a label. Edit ship from address " I just sold my first thing and I live in Sweden, there is no .SE website so how do i ship my item?

Shiiping To Azermaijan

I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...

Performance Affected due to USPS service degradation - Addition to April 10th Announcement

I've noticed that since April 10ths announcement, tracking information has not been updating accordingly due to USPS slower processing. All of my packages have arrived but they typically don't even get updated until the moment of delivery. For a lot ...

Incorrect shipping charge by ebay/usps help?!

I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

Can Media Mail be sent in a box?

I have a few books that a buyer would like combined shipping on. I noticed that the dimensions are a tad bit larger than the max size for an envelope (It's about 1" thick) I haven't found anything about not being able to ship multiple books in one pa...

Parcel lost by courier, ebay restricted my selling privilege due to claim case

Hi, a buyer bought multiple items at the same time and I posted it via one parcel with tracking number provided to the buyer. The tracking number showed no update (for more than 1 month) after it arrived at the destination inward office of exchange. ...

I was charged $1200 by UPS for shipping underpayment issue

I NEED SOME ADVICEI sold a karastan rug (12x8.8) and 82lbs and shipped to Kansas from California it cost me $167 the buyer received the package no issue. then I'm hit with a $1200 shipping label for underpayment from UPS . so I call eBay and they lea...

P.O. Box

I am trying to buy a USB flash drive delivered to my P.O. Box, but I keep getting an error message that says the following: We noticed a problem. Please review:your items. Unfortunately, this seller will not ship to a P.O. Box. Please update your shi...

Unable to print shipping labels

I'm a US seller on Ebay for years and just recently am having problems printing my shipping labels. My customers choose their option as they pay for said shipping. Almost always, they choose USPS. I have cleared my cache. switched browsers from Edge,...

USPS Claim help

I have about 10 or so items Ive shipped that havent moved in a while and am going to be filling a claim to get my money back from the usps. Do i just screenshot a pic of the order details page of the sold item on ebay and upload that to show its valu...

problem with fed ex

shipped package with fed ex dropped off weighed and used prepaid ebay shipping label package never left because of different excuses i finally picked up package and ebay marked package as delivered i brought package to ups and paid the 240 for shippi...

Resolved! FedEx charges in excess refunded by eBay?

Due to a FedEx invoicing issue --- according to eBay -- we should be refunded the excess charges we were charged last week on packages. I only had one but had to pay another $11.33 -- has anyone been refunded the excess charged yet??

Aquiline shipping and tracking beware!

Aquiline shipping is part of some scam going on with eBay. Best I can figure out is its all about getting buyers to keep hitting the Aquiiline tracking site to sell advertising. I purchased an item a fake tracking number satisfied the ebay app. So no...