Shipping & Returns
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Bought and item but seller hasnt ship it
Bought and item but seller hasnt ship it
Hi i bought this case for my camera last friday, it costs me $109.90 with free shipping from Korea, but until today the item hasnt been shipped by the...
by in Shipping & Returns | Updated by eviliony
Sell to US address buyer is actually in Canada opens SNAD
Sell to US address buyer is actually in Canada opens SNAD
I list a 150 piece lot of die cast cars, buyer contacts me wanting to buy just 2 cars for $15 (S&H included) I respond saying only to US zip codes no ...
by in Shipping & Returns | Updated by tarpedge
"Disputing" a return
"Disputing" a return
Let's say my listing does not allow returns, but a buyer creates a return because supposedly the item doesn't meet the description. However, I know th...
by in Shipping & Returns | Updated by tarpedge
I paid for Item , Recieved as damaged
I paid for Item , Recieved as damaged
Hi, I apid of an itemRecieved as damagedI asked for return or refundI recieved a message that the seller is not sending the shipping labelIn the same ...
by in Shipping & Returns | Updated by hassanhacke
What happens to insurance payoff when lost shipment shows up months later ?
What happens to insurance payoff when lost shipment shows up months later ?
I made an $1100 purchase from a German ebay seller. He shipped DHL who was going to hand it off to USPS. DHL could not show any tracking information, ...
by in Shipping & Returns | Updated by myboardid
how much time do i have to open a case
how much time do i have to open a case
i walla know how much time do i have to open a case after i make the purchase or after i supose to recive the item?? thanks
by in Shipping & Returns | Updated by myboardid
Bought Fake Item. Help please
Bought Fake Item. Help please
Hello there. I purchased a pair of fake Oakley sunglasses off eBay that I thought were real. I've tried talked to the the seller and he isn't very coo...
by in Shipping & Returns | Updated by deep-garnet-red
Returning a item to seller
Returning a item to seller
I bought a fitness tracker from hotbuyguy and when I received it it did not work. He sent me a return usps label and I returned it the next day. The p...
by in Shipping & Returns | Updated by tarpedge
Returned Item seller has $400 Laptop and money
Returned Item seller has $400 Laptop and money
does anybody have the return policy in writing?I bought a laptop for 400 and was not working properly, I sent back to seller, seller disputed that I a...
by in Shipping & Returns | Updated by ariaamberly
Is invalid tracking automatically a cause for concern?
Is invalid tracking automatically a cause for concern?
I buy a few things from China and other countries in that area, usually things that are inexpensive and disposable like stickers or plastic gloves. Us...
by in Shipping & Returns | Updated by tarpedge
product replacement issues
product replacement issues
I have an issue with an item I have bought that is not working as it should and I have contacted the seller. He told me to pay the shipping fee and he...
by in Shipping & Returns | Updated by tarpedge
5 Months and no product
5 Months and no product
Ordered 2 bluetooth sets from 12deeping and it has been 5 months with no product. The seller keeps saying "logistics delay" please wait longer. What i...
by in Shipping & Returns | Updated by daveroo
buyer damged item wants partial refund
buyer damged item wants partial refund
I recently sold and item and shipped it to the buyer. when the buyer received the item He/She admitted that they opened the box with a box cutter and ...
by in Shipping & Returns | Updated by daveroo
Buyer damaged item, wants return
Buyer damaged item, wants return
I sold a bathing suit top and the buyer left negative feedback, saying INAD (says it's navy blue not black) but also that she cut the item while openi...
by in Shipping & Returns | Updated by umpire-boats
Creating Shipping Labels
Creating Shipping Labels
With an upcoming shipment, I plan to create a label online for the first time and just want to understand the process better. My understanding is that...
by in Shipping & Returns | Updated by f_number
China tracking 11 digits?
China tracking 11 digits?
Hello eBay community,I decided to purchase some items from a new chinese seller and im already having a problem I ordered to bracelets wich seemed to ...
by in Shipping & Returns | Updated by copperkids2
Returning a faulty item
Returning a faulty item
Hi,First time using the forum, but I have no idea where else to go.I ordered an item, paid for it USD$50, and it was delivered. The item was faulty.I ...
by in Shipping & Returns | Updated by milspec1959
Doesn't Ebay Offer Return Labels Anymore?
Doesn't Ebay Offer Return Labels Anymore?
I recently sold a rotisserie rod for a Ronco Petite Rotisserie. I took close up pics so every detail was there. I woke up this morning to a return req...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Buyer is returning because THEY misread the listing, nothing wrong with product. Shipping costs?
Buyer is returning because THEY misread the listing, nothing wrong with product. Shipping costs?
Hi everyone, I am not sure what to do here. I have a listing that sold, I offered free shipping. Packaged the item and shipped without event. I got an...
by in Shipping & Returns | Updated by 7606dennis
Purchase of iPhone 6 that was supposed to be Unlocked-but it is not
Purchase of iPhone 6 that was supposed to be Unlocked-but it is not
I purchased an iphone 6 from a seller and the posting showed it was to be unlocked. Spent over $300 for the phone and found out from Sprint that the p...
by in Shipping & Returns | Updated by phcd1
shipping
shipping
I want to buy a shoes from The US but the shipping price is unreasonable comparing to the price of the cheapest shipping price for that ItemHave one t...
by in Shipping & Returns | Updated by missjen316
International Shipping Cost added onto Declared Value
International Shipping Cost added onto Declared Value
About 35% of my sales are international. I do not use the GSP. I use ShipSaver to insure packages. ShipSaver will not re-imburse the shipping cost unl...
by in Shipping & Returns | Updated by stuff4divas
New seller shipping scam?
New seller shipping scam?
Seller overs combined shipping. Added 3 items to my cart and requested a combined shipping invoice. Received and paid. Only one item comes shipped, bu...
by in Shipping & Returns | Updated by imakesugar
Buyer returned item in damaged condition -- eBay really doesn't have seller protection
Buyer returned item in damaged condition -- eBay really doesn't have seller protection
I originally posted in Member to Member support hoping to get advice. I know it's not the end of the world, but that knowledge doesn't make this any l...
by in Shipping & Returns | Updated by glen.727
BUYING
BUYING
I have been experiencing strange situation now a days. After buying, not receving the item in time.Refunding the amount by sellers after40 to 50 days,...
by in Shipping & Returns | Updated by kattinsanity
Can I ask for return & refund for an stolen item
Can I ask for return & refund for an stolen item
I'd like to ask you what I can do for this situation, that I bought an software product which was stolen in US without my knowing, and that does not w...
by in Shipping & Returns | Updated by sumbantoo
Postage fraud?
Postage fraud?
So I'm normally on the selling end of a deal but I just purchased an item and noticed the weight on the package was 3 oz. Nope! It definitely felt hea...
by in Shipping & Returns | Updated by lja440
Needing adivce on dealing with a buyer now wanting a refund
Needing adivce on dealing with a buyer now wanting a refund
sold her a item that worked good but i listed as used as is . had to open case against her to get her to pay. then after she received item she message...
by in Shipping & Returns | Updated by 7198dave
Does Ebay have a hold shipment option?
Does Ebay have a hold shipment option?
I am a freelance artist who sells artwork on Ebay. Many of my customers are return buyers who buy on a weekly basis and request that I hold their ship...
by in Shipping & Returns | Updated by copper.boom
Laptop battery fail - Is it seller's responsibility?
Laptop battery fail - Is it seller's responsibility?
Short summary: Plugged in bike light to charge, battery status looked like barely enough AC power to keep up, later lost AC power while charging bike ...
by in Shipping & Returns | Updated by repairelectronics
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