cancel
Showing results for 
Search instead for 
Did you mean: 
Shipping & Returns
Start a Discussion
refund to buyer but won't send item back
refund to buyer but won't send item back
Sold a pair of winter boots in unworn clean condition,the buyer said they had a slight smell of smoke,i responded that i do not smoke but if you are h...
in Shipping & Returns | Updated by missjen316
Buyer refused delivery, returned without opening
Buyer refused delivery, returned without opening
Buyer sent a vague message, "refused delivery". I asked what exactly the problem was and they replied, "The box was bent & all best up". I'm sure they...
in Shipping & Returns | Updated by baggs-2017
How can I create a Paypal shipping label that adds postage to a package that already has stamps.
How can I create a Paypal shipping label that adds postage to a package that already has stamps.
LSS I have shipping box with $5.55 of stamps stuck to it. Total price of shipping is $8.92. How can I create a label whose cost is the differance betw...
in Shipping & Returns | Updated by atikovi
Return item through a resolution center from another country?
Return item through a resolution center from another country?
Initially seller ignored my messages, also he do not accept returns as listed, so I've opened a dispute through resolution center. Also i should ship ...
in Shipping & Returns | Updated by gramophone-georg
Ebay turns the back on buyers and protecting the crook
Ebay turns the back on buyers and protecting the crook
Hello everybody i would like to warned you about the situation i experienced lately.. i purchased an airbrush with compressor from seller but when i r...
in Shipping & Returns | Updated by crazyangler
seller did not response
seller did not response
hello I bought item before 5 days and after shipping item I notice that the shipping address is not correct after that I sent To seller message to cor...
in Shipping & Returns | Updated by m.sa770
REASONS FOR RESTOCKING FEES
REASONS FOR RESTOCKING FEES
Why Restocking Fees?Posted on September 17, 2012Under certain conditions, some companies will accept a return on a product, but only refund a portion ...
in Shipping & Returns | Updated by billythekid16
USPS
USPS
I am struggling to understand why ANY professional seller still uses USPS, but my reason for posting is that on far too many occassions I have been of...
in Shipping & Returns | Updated by atikovi
Lied to and threatened by seller
Lied to and threatened by seller
I recently bought a high end antique watch from a seller. It was stated that the watch was "serviced" meaning the watch had recently been gone over an...
in Shipping & Returns | Updated by xgoblazersx
Buying an item and Seller buys shipping then waits to ship it
Buying an item and Seller buys shipping then waits to ship it
This is getting really old really fast. I buy an item then the seller buys the shipping, ebay says "Item Shipped" in notification then 7 days later I ...
in Shipping & Returns | Updated by xgoblazersx
Buyer wants to use their own shipping account with FedEX
Buyer wants to use their own shipping account with FedEX
Hello: I have a buyer who purchased a framed print and wants to use their my FedEx Ground shipping account to ship it.I sent him the measurements of t...
in Shipping & Returns | Updated by 7606dennis
Regional rate boxes
Regional rate boxes
I have heard from other sellers that there is a cost benefit to both the seller and buyer in using USPS Regional Rate boxes but the otion does not app...
in Shipping & Returns | Updated by johnrj1226
Bought an item located in USA, want to return, return address is in China?
Bought an item located in USA, want to return, return address is in China?
I bought a pair of fashion glasses. When I received them I realized they were not ready to wear but needed to have their lenses swaped out as they hav...
in Shipping & Returns | Updated by sekia13san
DO NOT USE USPS FOR SHIPPING!!!
DO NOT USE USPS FOR SHIPPING!!!
A notice to all sellers:Please, for whatever reason, DO NOT ship with USPS. I've already had several bad experiences with this company. As a YouTuber ...
in Shipping & Returns | Updated by gagnon234
Return label
Return label
I had a buyer who filed a NAD return. I issued a label but he is going to ship it back a different way on his own (UPS). So my question is since he di...
in Shipping & Returns | Updated by baggs-2017
Ebay return policies favor seller, buyers are helpless in the face of their automated return system
Ebay return policies favor seller, buyers are helpless in the face of their automated return system
Ebay talks good "buyer protection" but after 17 years on ebay I tried my first return and it was completely useless. Whatever ebay says the only rule ...
in Shipping & Returns | Updated by couldabeenworse
selling returns
selling returns
Wow - Intersting fact on ebay - Sellers need ot be aware - There are thousands of items on ebay where the sellers not protected - Due primarilary to d...
in Shipping & Returns | Updated by heidi@ebay
I never received item
I never received item
im pretty new to ebay and i ordered a part (Samsung LJ97-01922A Backlight Inverter For Toshiba 40RV525U) i saw the options for payment method (pay pal...
in Shipping & Returns | Updated by mudshark61369
seller gave invalid Tracking number
seller gave invalid Tracking number
I baught 1 Tablet on two weeks ago.after 1 day seller told me ''Your item shipped''.next I visit my ebay.I look seller gave me a tracking number for t...
in Shipping & Returns | Updated by the_auntie_with_the_coke
Bought an item
Bought an item
I bought an item and paid as a guest, rather than as a member. However, I have not yet received the item. I do not have an contact details of the supp...
in Shipping & Returns | Updated by penguins_dont_fly
Buyer paid for item but wants me to delay shipping
Buyer paid for item but wants me to delay shipping
I just sold an item last night. The buyer paid in full through Paypal but asked me not to ship the item till Feb. 1st.Should I wait to print the label...
in Shipping & Returns | Updated by scga912
Scamming buyers and the USPS...just can't win.
Scamming buyers and the USPS...just can't win.
Why is it that buyers who routinely pull stunts still exist? Each time I have an issue arrise, I immediately crawl through the buyers feedback (that t...
in Shipping & Returns | Updated by racestuff4sale
Refunded money for not receiving item.
Refunded money for not receiving item.
I recently was refunded money for an item which after almost 2 months I had not received the item. It was supposedly in transit all this time. My ques...
in Shipping & Returns | Updated by roosterpoppet
changing feedback
changing feedback
I would like to change Feedback that I left for a seller. I already declined the request to change it because resolution was not reached at that time....
in Shipping & Returns | Updated by roosterpoppet
New 1/22/17 Priority Mail Commercial Base Pricing Chart
New 1/22/17 Priority Mail Commercial Base Pricing Chart
Hi all! Not sure if it has been posted yet, but earlier today I scoured the posts to find the new equivalent and couldn't see it anywhere. So I found ...
in Shipping & Returns | Updated by janieshops
Can seller change shipping cost after sale?
Can seller change shipping cost after sale?
Purchased an item and am curious. Seller wants me to wait for an invoice until he figures out exact cost from taking packaged item to the post office....
in Shipping & Returns | Updated by yuzuha
Combined shipping question
Combined shipping question
Ok, so I'm not set up to do combined shipping with the 'cart/ buy it now', but I have been doing them for people buying several 'auction' items. My qu...
in Shipping & Returns | Updated by phcd1
Excessive Shipping Cost
Excessive Shipping Cost
I purchased an item and paid $17.00 for shipping priority mail. received item first class in which seller paid $4.00. I contacted seller about it and ...
in Shipping & Returns | Updated by a_c_green
Confusing info from eBay customer service about return - money still held on PayPal
Confusing info from eBay customer service about return - money still held on PayPal
I was hoping someone could help me with a return case (actually two return cases from same buyer, items were sold together), because I have been getti...
in Shipping & Returns | Updated by the_auntie_with_the_coke
USPS UPS FedEx etc Which would honor a broken item if you bought insurance?
USPS UPS FedEx etc Which would honor a broken item if you bought insurance?
I wanted to know if you buy insurance has anyone had positive experience opening a claim? I don't think I qualify but it would be good future informat...
in Shipping & Returns | Updated by creoleorchid
Top Solution Authors