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Package stuck at Hong Kong "Processed through facility"
Package stuck at Hong Kong "Processed through facility"
I ordered an item back on March 7th. The last update on the tracking info says "Processed through facility" back on March 9th. It is now March 23rd, a...
PO cannot scan in packages on the day they are mailed
PO cannot scan in packages on the day they are mailed
My carrier does not scan in packages when he is busy (Mondays and Tuesdays after holidays). Also my PO says they cannot scan in all packages on the da...
by in Shipping & Returns | Updated by victorjunkman55
Shipping Internationally
Shipping Internationally
I just started to sell internationally and want to charge a flat rate. I have tried to figure out how to list my items so international buyers can fig...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Returns Process a MESS
Returns Process a MESS
RETURNING purchase NOW a complete NIGHTMARE-NOT because of Buyer or Seller, BUT because of EBAY!! I started selling, and Buying on EBAY in 2000. In 20...
by in Shipping & Returns | Updated by thatsallfolks
6 hours in a month
6 hours in a month
The guy who I bought from lives 6 hours away from me.Ebay says it takes a month to ship.Is it just me or it does sound ridiculous?( The seller is not ...
by in Shipping & Returns | Updated by myboardid
Is there a way to print multiple packing slips and to add SKU's to the packing slips?
Is there a way to print multiple packing slips and to add SKU's to the packing slips?
I was wondering if it's possible to print multiple packings slips all at once instead of clicking print shipping label on each item then clicking prin...
by in Shipping & Returns | Updated by satcotom
Tracking on multiple purchase
Tracking on multiple purchase
I have costumers that purchase multiple items from me. In the past I have been able to combine there orders into one package and reduce shipping costs...
by in Shipping & Returns | Updated by ourancestorscloset
refuse a return?
refuse a return?
i have received item but it wasn't as discribed , so i order original but they sent me fake one . as i am leaving abroad i can't refund it becouse it ...
by in Shipping & Returns | Updated by baggs-2017
USPS Dead Mail/Recovery Center....what is this?
USPS Dead Mail/Recovery Center....what is this?
So yesterday I did some checking on a recently shipped 14 ounce package (buyer paid $9.09 - free shipping) sent First Class, and discovered that it wa...
by in Shipping & Returns | Updated by password9019
Shipping records
Shipping records
Any one have any advice on what box to use thru USPS to ship records with
by in Shipping & Returns | Updated by jfondrliak
Seller can't buy a return shipping label
Seller can't buy a return shipping label
Hi, I recently opened a faulty/not as described case with a seller. After a long email exchange the seller agreed to return the item, but informed eba...
by in Shipping & Returns | Updated by baggs-2017
Warranty for LED lamps from seller
Warranty for LED lamps from seller
I've bought two G4 LED lamps from seller in May 2016. They both work about four months and then burnt out both with interval of about days. Both were ...
by in Shipping & Returns | Updated by azdeal4u
Delayed Shipping
Delayed Shipping
We need an option for the BUYER to choose when they want delayed shipping. We offer one day shipping but often people buy items and then ask us to wai...
by in Shipping & Returns | Updated by zapp87
Erroneous Item Not as Described Cases are Still Haunting Sellers
Erroneous Item Not as Described Cases are Still Haunting Sellers
I thought that when a BUYER opens an ITEM NOT AS DESCRIBED case erroneously, that the SELLER would not receive a DEFECT, yet I received one. As the SE...
by in Shipping & Returns | Updated by stylishstealsapp
FOR MANY REASONS, SELLERS NEED TO BE ABLE TO ESCALATE Items Not as Described Cases
FOR MANY REASONS, SELLERS NEED TO BE ABLE TO ESCALATE Items Not as Described Cases
After receiving a defect for escalating an ITEM NOT AS DESCRIBED case, I hashed it out today with Greg in the Member to Member Appeals Dept. As someon...
by in Shipping & Returns | Updated by theheadphonecompany
Breaking address lines to fit labels
Breaking address lines to fit labels
I sometimes have addresses with long lines that don't fit the length of my labels and I'm never sure which ways are acceptable for breaking an address...
by in Shipping & Returns | Updated by mudshark61369
Missing packages all out of USPS LA
Missing packages all out of USPS LA
I dont know about anyone else but since 1 March I have had 5 packages go missing, all out of LA and 3 packages missing coming to me also out of LA. I ...
by in Shipping & Returns | Updated by aphroditekidd22
Wrong item returned, buyer asked to return by Ebay by Mar 16
Wrong item returned, buyer asked to return by Ebay by Mar 16
I have a question i had return item opened on Mar 8 by buyer I accepted the return on Mar 9, and ebays note on top says We've asked the buyer to ship ...
by in Shipping & Returns | Updated by baggs-2017
Buyer has had item for 5 days and now wants refund
Buyer has had item for 5 days and now wants refund
My item description said it "worked fine as a normal laptop but has graphics problem". Even the photo for the item showed it worked fine as it was on ...
by in Shipping & Returns | Updated by theclusk303
Help Im new to selling on eBay and have a difficult return with a difficult buyer
Help Im new to selling on eBay and have a difficult return with a difficult buyer
The buyer is claiming the item I sold is not silver, I told her it was infact sterling silver and that the company indicates that on the catalog, howe...
by in Shipping & Returns | Updated by argenisg
Void shipping label
Void shipping label
I voided a USPS label on Feb-18-17, But until today I did not receive my refund.How can I do?
by in Shipping & Returns | Updated by takikawa4
Odd situation
Odd situation
Ok...what do you think. I ordered a bottle of perfume. I paid about $36 for this. It comes shipped directly from Saks 5th Ave. The receipt in the box....
by in Shipping & Returns | Updated by duchess-at-speakeasy
another bulk shipping tool glitch, packages not receiving acceptance scan
another bulk shipping tool glitch, packages not receiving acceptance scan
I just started using the bulk shipping tool about 6 months ago and I was really enjoying the time it saved me at the post office when I only had to gi...
by in Shipping & Returns | Updated by autotrucksupply
PSA: Fixing the error "Looks like you still need to sign the eBay Billing Agreement"
PSA: Fixing the error "Looks like you still need to sign the eBay Billing Agreement"
I've found so many forum threads about this issue, and couldn't seem to find any actual solutions. I think I finally got this resolved, so I wanted to...
by in Shipping & Returns | Updated by rrushing65
Offering combined shipping
Offering combined shipping
I've recently changed my selling prefrences to include offering combined shipping on items and to offer free shipping when someone buys 3 or more item...
by in Shipping & Returns | Updated by anthology-of-treasures
Shipping USPS Retail Ground
Shipping USPS Retail Ground
When shipping USPS Retail Ground, is there a discount when printing shipping labels through paypal? Thank you.
by in Shipping & Returns | Updated by partial*eclipse
returns-buyer's remorse
returns-buyer's remorse
I have a buyer who has asked to return a piece of Rookwood pottery because it didn't fit where she had in mind and the green in the vase is not as pre...
by in Shipping & Returns | Updated by li-ornesh
"Contact seller for shipping options" - International Shipping Help
"Contact seller for shipping options" - International Shipping Help
I am about to contact a seller who lives in Australia about shipping to the United States. If I do get a reply and he/she can ship to me, how can I se...
by in Shipping & Returns | Updated by r33d824
Shipping to Puerto Rico
Shipping to Puerto Rico
Is it considered International shipping or the same as the states?
by in Shipping & Returns | Updated by kenne_q6ljw
is there a way to get eBay's shipping discount on non eBay sales?
is there a way to get eBay's shipping discount on non eBay sales?
Hi, Is there anyway to get the Ebay shipping discounts for non eBay related sales?I have a website and use stamps.com for my USPS shipping = but eBay ...
by in Shipping & Returns | Updated by richard1rst
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