Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

USPS Media Mail Clamp-Down!

Just a heads-up, folks! Just yesterday I received a huge box of paperback books, upon which was hand-written "Opened by Postal Management 12/19/23." So perhaps USPS is beginning to clamp down on Media abusers, who have been shipping non-media items t...

eBay unfair to Sellers when burdened with customers who clearly are abusing buyer policy

I have always sold on eBay and I think I am going to finally put an end to it. I don't claim to be the largest seller, but over the last 8-9 years I have sold 200 items or so. Man when things are great on eBay, I mean they are great. I consider mysel...

Resolved! Is my local USPS scamming me? Have you ever heard of this one? MARKED DELIVERED TO P.O. BOX

We shipped four packages this morning that sold last night on our eBay store. We started getting messages from our buyers this afternoon saying that they wanted their money back because their orders were marked as delivered to a P.O. box in our local...

International shipping program

I used the international shipping program to ship a brand new item out of sealed case. The buyer got the item and left neutral feedback stating it had some minor broken parts. The damage occurred during the shipping hub to the destination. I contacte...

Resolved! shipping

Can I ship an item I sell on eBay myself without using eBay's shipping label service?

shipping

When I use eBay's service for purchasing a shipping label, do I enter the dimensions and weight for my item itself; or do I use the dimensions of the box the item will go into?

Resolved! Shipping

I have two pretty much identical listings and I just noticed in searching these listings that one shows "Free 3 day shipping" and the other one has "Free 2 day shipping" listed. Both were listed using the Sell a similar item option, both have Standar...

User avatar by Guide
  • 85 Views
  • 2 replies
  • 0 helpful

APO FPO exclusion

About 10 years ago I had a bad experience, as a seller, shipping to an APO FPO. Let's just say it took almost 2 months to receive. Not good as a seller obviously. Since then I have always excluded APO/FPO. Has shipping improved to the point where I c...

User avatar by Rockstar
  • 1101 Views
  • 12 replies
  • 1 helpful

buyer requests delayed shipping

buyer requests delayed shipping and last time I did this ebay punished me for late shipping even though I contacted them to apprise them of situation. How to process buyer request and not get dinged ?

User avatar by Explorer
  • 129 Views
  • 8 replies
  • 0 helpful

buying and shipping

i am having trouble lately with trying to buy something and when i do it says i have to change shipping adress. if items shipped by usps i have to have my po box on it. when by ups,fedex i have to use street adress. i shipping adress has both street ...

User avatar by Explorer
  • 120 Views
  • 9 replies
  • 0 helpful

Delivery to UPS store

I sold an item for which the buyer paid the list price. I was notified that the item sold and that I was paid, which seems to be true. When I looked up the address of the buyer it appears to be a UPS store. Should I be concerned?

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