Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Resolved! Fixing an International Address on a Domestic Shipping Option

Help! I'm a US seller, and someone bought an item and selected standard envelope, but they entered a complete Nicaragua address in the address field. They selected Florida for the state and entered a Florida area code, and the ebay system thinks that...

USPS in California delays

Has anyone else had delay problems with USPS in California. I have a package That was mailed on December 6, 2023. It was scheduled to arrive on Dec 11. It's still has not been delivered. Zip Code 94565.Now I mailed a package on December 20, 2023. Arr...

User avatar by Adventurer
  • 81 Views
  • 2 replies
  • 0 helpful

How to change all listings' delivery location since I Moved

I moved from TN to FL and updated all my addresses in my settings Ebay is still assigning my TN address to the listings and I need too change all of my listings to the FL location so proper shipping is calculated Does anyone know how to remedy these ...

User avatar by Rising Star
  • 69 Views
  • 5 replies
  • 0 helpful

Resolved! Shipping changed after item sold

I recently put some token/coins for sale and I was given the option of first class mail for the 1 and 2 oz weight . The envelope was a standard 6x9 and I put .25 thickness. After Item sold the shipping changed to 1 inch think and shipping had been ch...

User avatar by Pathfinder
  • 128 Views
  • 7 replies
  • 0 helpful

Shipping to Brazil

I have a potential buyer (they have not paid yet) and apparently they just open their account with Ebay. I sent a message requesting payment or their confirmation that they are no longer interested in the item. They finally have responded and they wa...

User avatar by Explorer
  • 171 Views
  • 9 replies
  • 0 helpful

Shipping address not recognized by USPS

Address provided by buyer isn't recognized by USPS. The address is valid on Google Maps (Street View), showing the residence and street number on it. Image was taken August 2019.Postal clerk said they occasionally get unrecognized addresses, and that...

Shipping to freight forwarder ?

Two separate accounts just purchased over 1k + of apple products from me. They are both using similar names, such as ( real life name Ivan Simon**a ) eBay username bioSh**p, with the other being ( real life name Nataliia Zoloto*****a ) eBay username ...

User avatar by Adventurer
  • 125 Views
  • 5 replies
  • 0 helpful

Ebay did not refund me

I ordered a Dewalt Saw zall last July. It was never even shipped. I reported it to Ebay and instead of refunding me, they closed the case without resolving anything, because no contact was made. I was in the hospital for three months and did not resp...

User avatar by Pathfinder
  • 99 Views
  • 3 replies
  • 1 helpful

Excluding Shipping Countries

Hi. I want to ask if i am selling an item on ebay and if i want to ship the item only to US what are the countries that i should exclude in the exclude countries list while i am creating the listing. Please assist me on this? Thank You!

User avatar by Adventurer
  • 1642 Views
  • 2 replies
  • 0 helpful

customs

I stay in Greece if I buy a radio from AmericaCould you please tell me what it is? ( VAT ) if i pay them, i have to pay again Customs when i receive it? in GREECE? Thanks

Provided tracking number doesn't exist and the seller doesn't reply to my msgs

Hello all, one week ago I've made a purchase , the seller provided me with a tracking number so I felt calm about the order. But a couple of days has passed and until now I can't check what's the status of the shipping because it seems the number doe...

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