Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Free shipping after prices went up, thoughts please.

I sell items in a pretty niche category, parts for brass instruments. I sell them at a fair price to help players save money from expensive professional cleanings. I offer free shipping for US, but with the increased USPS prices I’m really taking a h...

Sellers with multiple selling accounts and combining shipping, entering tracking numbers

I have two stores on eBay and often times a buyer will purchase an item from each store. I like to ship the items in the same package to save on shipping costs. In the past, I would purchase a label on one account and try to enter the tracking number...

Starting to List golf clubs, but unsure what shipping policy to use with USPS Priority Mail Tube

I am listing golf clubs now. I watched Youtube videos about how to box the clubs. I have 1098 boxes from USPS like the videos instruct you to use. I am confused about what shipping policy I have to use with these 1098 Priority Mail Tubes. If I choose...

Does ebay allow non-trackable shipping (ie, letter simply dropped in mail or bluecare express)?

lately have missed seeds and sim cards shipped with just a stamp or two and no tracking; which is a hassle as sellers did send a pic via ebay message of an enveope with name written on it and stamp as 'proof' of shipping, which made me let it go as p...

Item stolen whilst in transit.

Hi all, I have a very strange case ongoing with an item purchased from abroad. A quick backstory: I purchased a lovely silver pen from a seller based in France, and I am based in the UK. The seller used La Poste to deliver the item, and everything se...

Buyer Pays Shipping but what if Returning

I usually always offer free shipping but his time, I decided to have Buyer pay for shipping. I just received an offer, but before I accept, I have a question: I understand that the shipping is added to my funds, and then I pay for the shipping myself...

delivered

The package has already arrived, please cancel what was delivered, as I need to issue a return! Order shippedOrder date:Jan 01, 2024Order total:US $144.65Order number:20-10991-06636Order shippedOrder date:Jan 01, 2024Order total:US $144.65Order numbe...

international shipping

Hai, I am staying in Taiwan, I want to order a gift for my sister who is staying in India. Is it possible to order anything? from Taiwan to India through ebay

USPS discontinuing regional boxes. Please EBAY give the option for USPS CUBIC

USPS will be getting rid of regional box A & B starting January 23, 2023. This impacts a lot of people with heavier items shipping form coast to coast however a big help would be USPS Cubic. Pirateship has it available but will Ebay add it???? I real...

Can’t finish my listing!

I’m trying to finish my first listing and it won’t take my shipping “option” which is USPS Priority Mail express. I’m going to give up since it’s been 2 hours now

problem printing shipping label

Hi everyone,buyer in california purchased a widget weighing a little over 3 pounds. I decided to go with usps ground advantage. Price ebay was quoting was almost 60 dollars, so I went the route of entering exact info through the usps quote service an...

Resolved! Is there an option to send packages through a post office?

Hello eBay Community,As a new seller on eBay, I'm trying to wrap my head around the intricacies of shipping options. I've chose to use the option to use calculated shipping payment based on the buyer's country. However, I'm encountering a challenge w...

Shipping from Puerto Rico

Hello. Ive been trying for 4 days now to purchase a shipping label to send a package to the US without any success. Im located at Puerto Rico. Ebay posts a message saying “return province not valid”. Can someone help me troubleshoot this? I know it c...

Resolved! EIS Question

I've been enrolled in EIS for some time. I'm aware of only one item that went to Australia. My listings show me only the US in the shipping dropdown box. I have a potential buyer in France who does not have the option to choose France. Ebay shows my ...

eBay International Shipping Help with DHL

Someone from Australia purchased a item using the international option, the one that uses eIS C/O in the name slot. So I shipped it with Fedex, it arrived at shipping hub, was handed off to DHL. DHL gave a new tracking number, and that number hasn't ...