Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Cannot Choose QR Code When Purchasing Postage

I cannot choose anything but a printable label when buying USPS priority postage. I went to the settings and preferences, but I cannot choose anything other than the printable label dimensions. I have had 2 order so far that this happened to. I canno...

Resolved! International shipping - address

Hello, my seller will ship toeis c/o my nameEvtn:code110 Internationale BoulevardGlendale Heights IL 60139-2080 is this a legit ebay shipping center address? thanks for help!Jonas

Is there a way to change USPS return packages to use Ground Advantage instead of Priority Mail?

There's no reason for return packages to be using Priority Mail when Ground Advantage exists. I use free returns on most of my items, and while it's fortunately not used that often, when it is and Priority Mail is used, it really hurts.

Resolved! Seller wants to handle a return off the eBay site

Is there a legit reason a seller might ask me to process a return not using the eBay system? I'm returning the item for a reason almost certainly not their fault, it was glassware and arrived broken. The seller has asked me not to use eBay's return p...

Safest way to ship from Japan internationally? Help please

Hello, I’m new here.Sorry for my bad English. But I want to sell anime figures and stuff from Japan but I’m having problems on which international shipping service to choose. I wanted to use the safest international shipping method from Ebay; the one...

Resolved! Failed delivery attempts

Hello. Can you guys please advise me what to do? I am a new seller, sold the first item and it has already reached the destination city, but there were 2 unsuccessful attempts to deliver the parcel. Today will be the 3rd delivery attempt. What happen...

In correct item

I purchased an item and received the incorrect item. I do not know how to contact seller. Need help

Damaged item

I sold an item and purchased ups label directly from Ebay and when the customer received the item, they said it was damaged in shipping. How do I file a claim to get my money back for the damaged item?

Resolved! How to lower shipping costs

How do I get the very lowest shipping charges?

I need some assistance.

EBay last week removed the shipping prices on almost every item I can look for, and only 5 to 8 at best have the normal shipping charges, everything else I have to ask for the seller to update the shipping quote. Does anyone know how to deal with thi...

What is this address, I only ship to USA

What is this address, this person ordered from Ireland but this address comes up, and it's not the first time and these packages often don't arrive at all. I only ship USA and somehow ebay takes it upon themselves to ship overseas and this address co...

Maximum items in one package

Hi, is it possible to set the maximum number of items sent in one package, under the same offer?Thanks

shipping choices

Why does it not give me the option to choose ebay standard shipping? It does not even give me the option to choose less than 1" in thickness. I enter 7x5x1 and to send 1 card I have to pay over $4 I dont even get the option to send first class. I und...

Resolved! USPS Delays

I only ship using USPS priority, but everything I've shipped in January has been really slow in delivery. I dropped off a package on the 20th last week and tracking still says "USPS in possession of the item". I tried to file an online missing packag...

Thought I picked media but must have picked tourist

A little sarcasm - AND not ebay fault. As others have said/posted, we're had at least one shipment a month go tourist class for the last three, four months. Doesn't matter which service , media, ground or priority. We're in New Mexico [it's between a...