Shipping

Forum Posts

Sorted by:

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

ebay envelope price for sending a 1/2 ounce pin how to get it

Hey folks, the standard usps cost of $4 plus is not legit for sending a 1/2 ounce pin. But the standard ebay envelope price does not come up as an option. We want to use the ebay envelope option to send this for around or less than $1 as it is easy a...

Package stuck on Your package is being cleared through customs for 5 days now

I ordered something on 30th of January everything was fine until 4th February it got stuck at (your package is being cleared through customs) for 5 days now and I don’t know if I need to do something extra the get it through customs btw the package i...

Aquiline Shipping Ongoing Fraud

I'm not the only one reporting on this. I see accounts going back to 2022 with the same issue concerning Israel sellers presenting as being in the US and never receiving the product ordered via Aquiline shipping. The '22 post said ebay was aware of t...

Resolved! Returned Item With Proof, it Still Says Awaiting Shipment

I returned a shirt and have the usps dropoff receipt as well as the tracking for the package showing it has made it back to the seller's home. Yet on ebay it says awaiting shipment from me. I can't ask ebay to help there is no option for that. I trie...

Sell one like this shipping issue

When I use the sell one like this feature, when I get to the shipping portion of the listing, It will not let me change the package dimensions to my own. My packaging for certain product is bigger than what is automatically filled in and it wont let ...

Item Damaged during shipping using Fedex - filing a claim help

Hello - I am a new shipper who shipped an item using the buyer's preferred method of Fedex. The package was clearly damaged during shipping and the item is no longer operable. I am un able to file a claim online with FedEx because of the Home Deliver...

GA shipping price......dimension changes price?

What am I missing here? zip is NJ 08055-9314, the same in both scenarios....... it's 2# weight, in the first I accidentally left dimensions at 1 x 1 x 1..... I corrected for the 2nd to 10 x 8 x 6......and got a 50c difference. are they now figuring d...

What If USPS Pickup Does Not Show Up?

I've been using USPS pickup for a short time, and my usual mail carrier said he was going to change locations. I'm not sure how reliable this new one will be. If this person misses my pickup or does not show up by a certain time, would I be allowed t...

Resolved! Shipping Problem

I had a problem with my phone ebay app and did not receive 4 notifications. I ordered labels as soon as I saw the sells. Problem is one buyer, sent me an email and said they put the wrong address on the order. I had already paid for the label, but ha...

why does eBay app show buyer inaccurate "Arriving by" shipping messages?

Hi - I tried to search but couldn't find anything relevant. Here's the background. A buyer placed an order from me on a Saturday afternoon Feb 3. The item was sold with free USPS Ground Advantage shipping and 1 business day handling time. I printed t...

Bulk Shipping Tool - why only Royal Mail?

I understand eBay are looking to retire the truly awful Packlink service, which can only be good news, so hopefully this issue may resolve itself. However, given the recent introduction of other courier services directly from the eBay order page, I f...

combining and uncombining sold items

Im new to selling on ebay and Ive been having trouble figuring out how to combine or uncombine items that have sold. I sell mainly sports cards and offer free shipping on all my listings. Sometimes ebay will combine shipping when a buyer buys multipl...

Avoid PostNord denmark at all costs!

In the past year I have had nothing but problems with this courier service. No wonder they are loosing profit like mad.Comedy outlets and comedians in Denmark are also on their case now. If you have a choice in shipping to a buyer from Denmark, pleas...

List of countries from which sellers can ship their goods

Are there restrictions on the countries from which goods can be sent? For example: I have a EU company that will be selling on Ebay. In this case, can I ship items from Russia? I have warehouse in this country and want to ship from there but company ...

Customer Pick up locally

Is there a way to set all of my listings for free pick up as an extra alternative to shipping? I would still use shipping for most customers but I just sold an item to someone in my own neighborhood and if just felt wasteful to have them pay to ship ...