Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

International hub processing time?

I'm a buyer, the item I bought was sent through eBay international shipping. It arrived at the international hub on Feb 6 and the last status is "Delivered, left with inidividual" in Glendale Heights, and there has been no updates ever since.Is it no...

Anyone else having problems with ebay's shipping edit link.

I made a listing and can't edit the price for shipping.The link is broken ... "www.ebay.com refused to connect" ... pops up.Anyone else having this problem?

Resolved! ebay standard envelope not available?

Anyone know why the 'ebay standard envelope' option is disabled? This is frustrating...elizabeth@ebay ??

eBay shipping label question

If I generated an eBay label then realized the dimensions were off what do I do ?

Occasional Seller? Beware of Shipping Reality

Gone are the days of reasonable shipping. I sold a an antique lamp that was fragile and required extra packing. It didnt weigh a lot but was more bulky. It was packed by our local UPS store. Shipped from (near) Louisville, KY to Las Vegas. The UPS ai...

You know how international buyers ask to fudge the customs valuation?

I just noticed on Pirateship they include this advisory on the customs form page. Under the heading: Package Content Type Products that were purchased by your recipient; they will probably have to show a receipt proving the declared value is correct ...

Is it not possible to return item listed as "for part/not working"?

I bought a phone which is listed as "for parts/not working" from one buyer. The only major defect listed on the description is the fact that the phone is in safe mode. Others are minor cosmetic wear and tear. However, when I received the phone, it ha...

Buyer asks for overnight shipping AFTER purchasing item with USPS First Class Shipping

Hi everyone, I had a buyer with zero feedback buy an item for me at full price w/ USPS First Class Shipping stated on the listing as the shipping method. After they purchased and paid for the item - they sent a note with the purchase stating "Buyer's...

Marking picked up shipments

Hi! I have a buyer who realized he was close to me and asked to pick up his items. I agreed. I refund the shipping. I have refunded the shipping and he has picked up the items. Now how do I get the items off my "Buy in Bulk Labels" screen? Thank you!

NO TRACKHING NUMBER

HELLO, I DIDNOT RECEIVE THE TRACKHING NUMBER, USPS Priority Mail

How can I appeal an additional charge/adjustment from USPS on an eBay shipment?

Hi -- I'm accustomed to getting minor adjustments to shipping label costs related to small underpayments or overpayments. But USPS just smacked me with a $40 upcharge on a package I shipped last week using eBay shipping. eBay told me they can't help....

Resolved! Combined shipping isn´t working

I have a problem with combined shipping. Every time I ask for it, I get a system error message back. Maybe it's because it's international shipping?I agreed with the seller that he will refund me the shipping cost, but the problem is VAT. The shippin...

Problem with shipping to Germany from USA

Although I am signed up for eBay's International Shipping service, a potential customer from Germany is saying that he gets these messages: "Unfortunately, this seller will not ship this item to Germany."And "The seller has not specified a shipping m...

Resolved! Carrier failed to deliver

Item was listed as shipping with USPS but seller shipped with UPS. UPS lost package. Tracking showed delivered but photo was of an unknown house with no address visible. I started a claim with UPS. It's been 2 days and the only note is that UPS have ...

Resolved! Partial tracking of international shipments

So I bought equipment parts that only could get from GB. Seller did their job. packaged, shipped, tracked, all the way to the US. LAX Ca. Then nothing for weeks. On its way and then I'm suppose to contact seller. they did their job and sent it and tr...