Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

USPS Damaged Item Insurance

Is this happening to anyone else?? First of all, I'm very thankful that I don't have many of these issues of items damaged during transit. The customer notifies me of damaged items. The customer sends pictures of damaged items and shipping contents. ...

Why does Ebay Recommend Priority Mail over Ground Advantage?

I know Priority Mail is likely to be quicker, but the cost is usually a few dollars more. My experience is that most buyers want the item for as cheap as possible. Now, that Ground Advantage comes with $100 insurance, it seems like the best shipping ...

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Resolved! Mail and packages being stolen out of my mailbox

I live in a rural area. We have our mailbox groups at the corner of dirt roads and a paved road. There are about 10 or so mailboxes in the area. I had three packages stolen from my mailbox. One of those packages was a return from a customer. USPS sho...

Combined shipping

As far as shipping time, it is set on each listing....(as you list it)If you want to change all of them you need to "bulk edit" every listing.(I don't know if you can do that on the phone app)

Adding a Tracking Number

Can someone please tell me how to add a tracking number in My Ebay? Instructions say go to sold, more actions, add tracking number. When I go to sold there is no option for more actions. Used to be so much easier. Buyer bought three items but did not...

Resolved! My Package USPS Ground Advantage Got Delayed By Weather Condition

Hi! My Seller Shipped My Package Today From Fort Thomas Kentucky And It's On it's Way To USPS But Then I Got A Notification Saying USPS Tracking Tells Me It's Got Delayed At Processing Expectation Regional Weather Delay. So I Contacted My Seller She ...

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Resolved! Ebay Stander Envelope shipping for coins Issues

I had an issue with the lady at the post office. I had one coin to mail it was a quarter. I did every thing correct by the Ebay guide lines. She stated to me you need to add .44 cents for non machinable envelope. There was no way to explain to her ab...

Resolved! How to stop Ebay from vastly over charging for international flat rate (rate table) shipping??

Been through every option in the listing UI, every article I can find on the subject, just cannot get this to work... We use a 3rd party international shipping carrier not supported by Ebay. So we built a rate table with the proper rates for all coun...

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USPS

I am having an unusual amount of packages being lost by the USPS. Tracking states package will arrive later than expected date, than no follow up. I have placed a missing mail form with the USPS with no results. Buyers file a complaint that the item ...

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