Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Why am I paying more for shipping than the buyer???

I sold a pair of shorts and it says the buyer paid $2.59 shipping, and my shipping label cost $4.28. I feel like I’m getting Nickle and dimed to death here. Whether it’s the money showing up in my bank account 5 or $6 dollars short or me paying more ...

Resolved! Bluecare Express ?

Does eBay recognize Bluecare Express as a valid shipper/carrier? Not familiar with them. Just had a seller supply a tracking number from B.E. for a purchase that was supposed to ship via USPS Ground as was stated in the original listing when I paid f...

Resolved! Batteries held at Global shipping Center

Hi everyone, I’ve been selling on eBay a little over a year, I also ship internationally and use the Global Shipping Program so I sold a 2 pack Milwaukee battery set new in package, model number is 48-11-1837 in case you want to look it up and see ex...

Return shipping label

Seller did not send return shipping label as stated

Resolved! QR code for ground advantage not working

This morning I went to the post office with my QR code for Ground Advantage. The worker scanned it but got an error message saying unable to retrieve label. I tried at another post office and got the same result. Has this happened to anyone else? The...

Resolved! Disc Based Video Games & USPS Media Mail Shipping Service (REDUX)

I had some extra video games I wanted to sell. Looking for an appropriate price point, I search sold items and notice a ton of them sell for $5 total w/ free shipping. Looking at the pages show media mail as the shipping option. Media mail can't be u...

A package I sent to EIS in Illinois has been there since Feb 1st... going to UK

Normally when I send items to the EIS within a few days it gets the followup tracking number. This package (Which is a pair of sunglasses about $79 in value) has sat there since Feb 1st. This struck me as odd as its past the estimated delivery date n...

Mailing Eau de Parfum

I have a listing that says, "Can only mail in Continental USA." Someone from Slovenia bought & paid for it. Should I go ahead & refund the money without being penalized by ebay?

Changing the view in the Manage orders awaiting shipment table?

Hi:I'm starting to ramp up my selling on Ebay after a long time as a casual seller. I'd like to know if there is a way to change the view of the Manage orders awaiting shipment table to show additional columns like the listings table? I use the "Cust...

USPS Large Envelope (13 oz or less)

Can anyone tell me what categories can ship in a large envelope (flat) I can't find this info anywhere. I have items like mouse pads that would fit the "standard" set by the USPS but that doesn't mean eBay will let me ship that way. What do you all d...

EIS Shipment to Canada with no movement since 12/15

I have an eBay International Shipment to Canada with no movement since 12/15/23. This shipment has been rec'd and processed through eBay's Glendale Height's processing center (on 12/15) and is showing 'Mail Consigned'. When you look at the Canada Pos...

Selling Trading Cards - USPS

Has anyone else had trouble with brutally slow shipping through the postal service? I sell a lot of lower priced items and ship with USPS Ebay standard shipping. It costs about $1.12, which is perfect fow the lower valued cards. Recently I've receive...

Resolved! ebay keeps adding usps media mail as a shipping option?

no clue how it happens as I have been manually adding in shipping services...or even how ebay doesnt know not to do this? but yeah, I had an automotive interior quarter panel that measure 34"x"26"x10" and is 15lb sell. ok, sure. went to print out my ...

Resolved! What do you do when the post office doesn't take the packages? They are 6 & 7 pounders with 12"

What do you do when the post office doesn't take the packages? They are 6 & 7 pounders with 12" parameters. Our carrier is a stickler but I can't see anything wrong? What could cause this and I can't call eBay anymore - will be penalized for late shi...

Resolved! Bulk label printing error resulted in double charged for labels

Hello. So, I often get the Bulk Label Printing Error message. Too often. Way too often. When this happens, I usually just go into Shipping Labels and find my labels and print them that way. Yesterday, I was unable to do that. They were nowhere to be ...