Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Listing Dimensions & Weight Question

Hello, I am new to selling on Ebay. I am not based in US so I am choosing the "standard international postage" option on my listings. So the question is this: is it a must to write down the item dimensions and weight of the item that you're selling o...

Resolved! How to Stop Buyers from Choosing Shipping that Seller Did Not Offer

I'm a seller that needs some advice. I selected Media Mail for a number of orders and yet the buyer changes the shipping to First Class or Priority. I read a 2019 thread and Ebay said that can't happen if you, the seller, only offer one method of shi...

why is an international shipping order not processing through Global shipping?!

I am wary, someone in Finland ordered an item, said to send invoice and they'd pay through PayPal. Having to calculate shipping, and Finland doesn't show. I don't understand why it isn't being handled typically and through Ebay Global Shipping?? I do...

PIP Insurance Claims - Shipping Label Cost Not Covered

Hey whats up guys, Prior to the rollout of eBay international shipping any lost packages were covered by PIP and they would also refund the shipping label cost. Once eBay rolled out their program I also opted to offer more options with first class in...

exorbitant shipping charges

I recently shipped a package to texas from ny. I miscalculated the weight by 2 pounds and a couple of inches on the dimensions. my label was 252.11. After UPS dropped off the package on Feb 13th i received an invoice for an additional 1282.34 from Eb...

Ebay standard envelope. Constantly getting it returned for "more postage".

Anyone else experiencing this issue? I've recently been getting more and more of the standard envelopes returned due to needing "more postage". I've received this in the past but it was just here and there, but it's gotten more ridiculous. There is n...

eBay Standard Envelope - can't select 2x7 labels

I'm brand new to selling and just made my first sales. These were for trading cards under $20 so I wanted to use the new Standard Envelope shipping option. However, I am unable to select the 2" x 7" label option for my DYMO 450 printer with this serv...

eBay Envelopes uptick in postage due

I sell dozens of trading cards on eBay every week. In the past few weeks I've had an uptick in buyers reporting they've received their envelopes with "Postage Due" marked on the envelope. Today, I received a message from a buyer that they received a ...

I have majorly messed up. Shipping errors.

Alright I've screwed the pooch here. So last weekend I had a sale for trains and a sale for GI Joes. On Friday the train fellow says these are not my trains these are GI Joes. Luckilly he was great no big deal on his end. So I contact GI Joe guy and ...

Ebay changing dimension of packages after saving

I am wondering if other ebay sellers are seeing this issue and reporting it. Over the past few months any item that I list for sale that has a height that is higher than the length, Ebay will automatically change the dimensions after saving. For inst...

Resolved! Using eBay es.

I live in Spain and want 2 mobility scooter batteries. If I have to order them from eBay UK, does the cost of the import tax show before I pay for the batteries? Do all items ordered from eBay Spain come from Spain? Because obviously, if I buy them i...

Some concerning USPS issues this past month. FYI

I have been here for about 24 years and under my two eBay ID's have shipped over 10,000 items. Probably bought as many items also. Over the month of February, I have noticed the following with packages coming to me as the buyer. It's not business as ...

international shipping through eBay

Since i start selling in 2009 no any problem with international shipping through ebay , even with new system eBay standard delivery till i have a order sent to Australia, after buyer receive the order he or she sent message basically take a photo fro...

Package in Mexico

I have a buyer in Mexico who alerted me of their INR by message. I used Pirateship, it shows on 2/19 that the package was refused and returning to me. On 2/14 however it said unknown addressee. I had the buyer retype their complete address to me and ...

Resolved! USPS IS NOT SCANNING the packages until they gets delivered!!

Hi Everyone,New seller here, USPS is not scanning most of my packages, until it gets delivered. Its causing me a lot of problems with my account tracking upload percentage .Do we have any solution or other carrier can provide same rates as USPS?