Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

post office terrible service

why is the mail being delayed? The customer paid $26 for priority mail, and it took 8 days to get it deliveredeven advantage ground is moving slow taking longer to reach the destination customers get angryI have no control over the mail system

GLS-US as a shipper from Authentication Center

Looking for some advice on helping my buyer deal with GLS-US shipping. A jewelry item was sent to the authentication center, passed, and was forwarded to the buyer using GLS-US as the shipper. I have never heard of this company until now, and everyth...

Shipping

what shipping service have you been using to successfully ship to Old Town, Israel? USPS,UPS,DHL?

Northern Nevada pay attention - Houston Texas redux,

To refresh your memories, the Houston area mail delivery suffered a major kerfuffle (as we used to say in the military FUBB) because the facility was turned into a regional sorting and distribution center, the new equipment didn’t fit or work properl...

Can't give a discount on invoice

Hi I have tried several times to give a buyer a discount for buying more than one item , and I already set it up in preferences to combine shipping. but on the invoice it keeps telling me that the discount amount is wrong and has to be less than 0.0....

Cancelled shipping label by mistake. Now it shows I mailed

Shipping label canceled by mistake

known scam address

I am selling a laptop I really don't want to deal with the hassle of getting scammed, so I already got paid and since I am a new seller eBay is holding my funds, and I am supposed to ship it to the address: 3601 Old Capitol Trail A-7 in Wilmington DE...

Address change

I had a Miami address. I now have an Atlanta address.How do change to the Atlanta shipping address

Please help! Who stole the package?

Good afternoon, I just received a message from eBay international shipping hub and told me my package is empty. Please see attached picture for the message and picture. Basically, the eBay international hub opened the package and found out it is empt...

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eBay Standard Envelope and eBay International Shipping

I get this question from sellers a lot. Thought it was worth putting up a public post. Can sellers ship using eBay Standard Envelope (ESE) for a package going to the eBay International Shipping (eIS) hub? Answer: YES This question was asked in Nov 20...

ups or fedex overcharge

I have been constantly overcharged by ups lately and they lie about dimensions, weight, I even bought a commercial scale and I have my tape measure and they are nickeling me down through ebay, and I contacted ebay constantly about my issue nothing is...

Resolved! UPS Damage Claim New eBay Rules 2024

I have a broken item claim against UPS but they tell me I cannot file as I have in the past because "We consider the sender/shipper to be the person or company that directly created the package label. Unfortunately they added restrictions, and we can...

Shipping delay

Dear community, I bought a valuable product on the 14th February. The estimated date of shipping was 27th of February but I did not receive anything yet because it seems that the shipping company messed up the postal code. What I can do? Can I ask fo...

Shipping

For a product that wont ship to my location. How do I go about it

How do I give a buyer prepaid return postage label?

I've accidentally sent two buyers switched packages. I would like to send them each a label? A prepaid way to return the packages to me. Is this possible? Thank you