Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Global shipping labels

For over 10 days I can not print any Global shipping labels. I have contacted Ebay 3x's and still no luck. Is anyone else having this issue? Thank you

eBay tracking information is not updating

Hello. I'm a new seller on ebay. I sold a pair of jeans from Romania to Canada. The buyer has received the item and also left me a positive feedback. It has been delivered on 23 february but the funds are still not released because the ebay tracking ...

Shipping

How can it be possible to sell something for ten cents and charge $300 for shipping? That's crazy.

Resolved! How Do I Even Get Combined Shipping to Work?

I followed the steps in the Offer Combined Shipping topic linked below. I set it to allow combined payments. And then I set a flat shipping rule to subtract %100 for each additional rule. However, when I open an incognito window and fill up a cart wi...

Shipping to United States territories is international?

Why does eBay classify United States territories (Puerto Rico, Guam, the US Virgin Islands, American Samoa, or CNMI) as "international" for shipping purposes, when in fact USPS domestic shipping rates apply? Are the international fees that eBay colle...

Buyer wants a refund

Hello everyone I have a buyer who lives in Costa Rica and had her item sent to California and a friend brought it to her but when receiving the item she said it doesn’t fit. The item is an Extra Small and she is Claiming it’s a Small I did buy the it...

International shipping via Asendia - helpful tips

I have bought items from USA using Ebay. I am in the Netherlands and hence sellers use "international shipping" which has some rough edges. Let me document a few, because I would like you sellers to keep selling to me and I think that EBAY, not the s...

how to file a claim as a seller on shipping charges

Hello, how can I file a claim after paying double what I used to pay for a shipping label for the same Item I sold 4 times before? in addition to that, my customer paid an extra $11 when he received his package, and they told him that the seller did ...

how can i insure items over $100 for the shipping?

Hi, thank you for your help in advance, i'm starting to sell items over $100, my concern is about how can i insure an item over $100 for the shipping? Can i do it buying the label through Ebay?

UK - Held by Customs (sent via eBay International)

So I purchased an item at about $320 on eBay. Was to be shipped via the global shipping scheme which I’ve done plenty of times with no issue. I paid $77 VAT and $22 in Duties. however today my tracking has flagged up as it’s held by customs. Normally...

item sold

buyer wants to collect an item personally he has paid ebay what do i do

Seller won't answer - Tracking number doesn't exist

So I just bought 2 perfumes from India, I have been doing this for the past year and haven't had any complication until these 2 last purchases I've made in January from 2 different Indian sellers who have many reviews and I thought it was going to be...

quejas

Tengo en este momento 2 quejas que no se me atienden de la forma adecuada, la verdad la experiencia de compra esta siendo un desastre

Resolved! Informatii despre transport.

Sunt vanzator nou din Romania. La completarea informatiilor anuntului, am exclus toate tarile si am optat sa livrez doar in tarile continentale Europene. Acum constat ca transportul a fost stabilit la 3,000 $De ce sa intamplat asta?

Shipping FedEx

Okay, folks. I am a pretty new seller, have a store, and thought I was getting pretty good at the shipping thing. Decided to branch out, sell heavier larger items, not huge. My buyers pay shipping. So I offered, "buyer choice", Priority, ground advan...