Shipping
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Ebay won't help me solve a delivery problem

I made a purchase for 165USD and the seller did not send my package, I tried to communicate through messages and he does not answer me.I try to contact Ebay, but it only tells me that I already have an open request, and I can only cancel the request....

Somebody please help if you know anything

i sold a pair of shoes and shipped them to the authentication place in moonachie new jersey. they arrived at there on september 25th and they still have not shipped the shoes to the buyer. the buyer has opened a claim that they havent received the sh...

User avatar by Rising Star
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Resolved! Using Business Policies vs Not Using them

I've been wrestling with offering free shipping and using rate tables to compensate for big differences in shipping costs I'm OK with pricing in shipping to the east, south and mid west, but then a lot of times shipping to the west is a big jump in c...

Mail Tampering within USPS

I was just wondering if anyone else has had this issue with USPS. Twice in the last two months I have mailed out items in brown unmarked boxes, when my customers received their items they were not what I sent them. My labels were removed from my boxe...

???

I guess "on time" and "late" are subjective terms now.

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Why am I paying more for shipping than the buyer???

I sold a pair of shorts and it says the buyer paid $2.59 shipping, and my shipping label cost $4.28. I feel like I’m getting Nickle and dimed to death here. Whether it’s the money showing up in my bank account 5 or $6 dollars short or me paying more ...

Resolved! Bluecare Express ?

Does eBay recognize Bluecare Express as a valid shipper/carrier? Not familiar with them. Just had a seller supply a tracking number from B.E. for a purchase that was supposed to ship via USPS Ground as was stated in the original listing when I paid f...

Resolved! Batteries held at Global shipping Center

Hi everyone, I’ve been selling on eBay a little over a year, I also ship internationally and use the Global Shipping Program so I sold a 2 pack Milwaukee battery set new in package, model number is 48-11-1837 in case you want to look it up and see ex...

Resolved! QR code for ground advantage not working

This morning I went to the post office with my QR code for Ground Advantage. The worker scanned it but got an error message saying unable to retrieve label. I tried at another post office and got the same result. Has this happened to anyone else? The...

Mailing Eau de Parfum

I have a listing that says, "Can only mail in Continental USA." Someone from Slovenia bought & paid for it. Should I go ahead & refund the money without being penalized by ebay?

User avatar by Adventurer
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