Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

USPS Ground Postage on ebay is wrong

I mail a dozen items or so a day. I had a 3 ounce item that should have cost around $4 to mail within my state of GA. In the shipping tool, it said the shipping price would be $10.20. When I changed the weight to 1 pound the price went down to $8. So...

Postage

How can I select a different postage option

Confused about shipping labels

Hello, I received payment for shipping from the buyer but ebay seems to want to apply it directly to a shipping label. I was planning on taking it to the post office to get it packed and shipped. How do I collect the money for shipping if I don't pri...

My Shipment not Pickup since 5 days

Dear Team, My shipments have not been picked-up by shiprocket since last five days although I have labeled on 17 April-2024, and last night i have lodged a compliant regarding the shipment pickup issue but it was not fruitful.I have labeled all my sh...

CANT PRINT LABELS

ANYONE ELSE GETTING THE "SOMETHING WENT WRONG, CANT GENERATE LABEL" MESSAGE WHEN TRYING TO SHIP TODAY?

Refund to Buyer due to shipping delays

I have a package that was shipped on April 4, 2024. The package has been sitting in the Birmingham, Alabama processing center since April 6, and has not moved. Buyer wants a refund which they are entitled to because the item has not been received. I ...

Creating A Damage Claim Using USPS Ground Advantage

Customer received a sold item damaged and sent pictures to prove it. I also have "before" pics if the sold item. I applied the tracking number to the Ground Advantage claim portal and it came back "ineligible". Howo can I settle this issue? Thanks...

Resolved! bleep ...forced ebay labels is not a discount.

"To get the discounted rate that will be displayed on your listings, make sure to purchase your shipping labels through eBay Labels." the reciprocal effect of this is having to pay a PREMIUM to not use your services. this is **bleep** and should not ...

Shiiping To Azermaijan

I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...

How to updated the package delivery status on seller hub

Hi I have dispatched a package via Line-haul courier and the package is already delivered. However Line-haul is not given under the delivery partner options when updating the tracking reference. How do I update the status on the seller hub?

Shipping

Can I ship to a PO Box to Alaska?

Ebay International Shipping service, Item not as described

Hi, what happens when a buyer outside of the US uses Ebay International Shipping service, receives the item, then opens an item Not As Described claim. I have concerns, as someone in Canada who just opened their Ebay account yesterday and has zero fe...

USPS shipping undercharging customers the correct amount

Anyone having problems with ebay shipping not calculating USPS shipping cost to the buyer correctly? I know FedEx has been having issues over the last few weeks sending out "shortage" makeup bills, but now we are having issues with USPS costs as well...

OVER BILLED BY FEDEX using SMARTPOST

anyone overbilled lately by FEDEX????????????????? I select FEDEX SMARTPOST cause it only showed as $7.17 I print label which got all info FEDEX and USPS tracking and it show 5-6 day delivery. I drop off at a FEDEX and BOOOOOOOOOOOOOOM package there ...

Ebay not charging buyers enough shipping

I have had a recurring issue with Ebay charging buyers way to little when they buy an item. I have a couple items that I have had the same shipping stats up for a few years. I have sold a between 50-100 of them and about 95% of the time it gets the ...