Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

The pick up point was entered by ebay

I selected the pick up point suggested by ebay, but my parcel has been RTS, what happens next.

eBay International Shipping Guitars Not Working Correctly

Hello. I am writing to document a problem and also see feedback from others. I’ve noticed a problem that has been prevalent since the switching of the eBay Global Shipping to various other eBay International Shipping variations. The main problem I am...

My item is late

What can i do

Shipping Discounts Not Going to Buyers - Ground Advantage

Previously, I used to offer parcel select since it was the most economical for the buyer and in turn moved my inventory fastest. Two weeks after the roll out of ground advantage I realized my sales were only around 50% of my May and June sales. Then ...

Ground Advantage and Priority Envelope

I am late to the game because I ship Media Mail unless I have a comic book or magazine. I was just researching prices and it looks like for under 1 lb the Ground Advantage costs as much as the Priority envelope?

I'll never ship another package without getting it weighed/scanned at the PO and getting a receipt

Anyone else have this happen to them? A couple of weeks ago during the Christmas rush I went to the PO with a single package with a prepaid label. 99% of the time I will wait in line to get my packages weighed and scanned so I can get a receipt. On t...

100% of all "Where is my item" complaints are eBay's fault!

Ship by Jul 25 at 9:59pm PDTMake sure you ship your order within the handling time you specified in the listing.Estimated delivery date shown to buyer: Jul 24, 2023 - Jul 26, 2023-----------------------------------------------------------------------...

DOES ANYONE GET A LIVE REP.ANYMORE

I can't get in touch with live rep. I got billed twice for postage now need to refund one....ebay doesn't respond back and all computer no live personThanks

Where can I enter an amount for shipping each additional item sold?

In the past, when the quantity of an item was 2 or more, I'd enter the shipping cost for one item, and eBay had a box to the right of that shipping cost where I could enter the price to add to ship "each additional item," but that seems to be gone. W...

Not Happy with Ground Advantage with first use

Not Happy with Ground Advantage. It takes a lot longer to get to its Destination; I just used Ground Advantage for the first time, same price for me from first class, 12 ounces 13x10x2 envelope...only one problem...it is still not delivered, after 6 ...

Media mail option not there?

I have some old TV Guides I was going to try and sell and had planned on using media mail, but when I go to list them, that option isn't available. The category is books/magazines. Why isn't media mail available?

How on earth....

We got in some 12 foot Skeletons, but not really sure if it's worth the hassle to ship. These are going to have to get shipped freight due to the size of the box, that that's crazy expensive. I'm assuming that sellers at that shipping these things mu...

Can't Add Ground Advantage as Added Shippin Option for eBay Standard Envelope Postcards?

Is there a known reason that now First Class can be added as an added shipping method for ESE envelopes (postcards) but Ground Advantage Cannot?

International buyer bought multiple items

A buyer is bidding on six individual items. When he wins he wants to bulk send to save in the shipping (about twenty dollars each. Can I combine them and send him invoice to save him on shipping

do I have to check the "calculated" box??

Cost Type: I chose CALCULATEDThen, I added the two shipping services I am offering.Underneath is the question:CALCULATED SHIPPING RULE with a check box. wt heck is THAT? If I do check it, does it undo what I already chose? If I don't check it does it...