Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Resolved! DHL says delivered but no package

Tracking indicated that our package was delivered, but it was not. We live in a rural area and have a long driveway so sometimes packages are left at the end so we were not initially concerned. After we confirmed that there was no package we contacte...

User avatar by Thrill-Seeker
  • 2780 Views
  • 28 replies
  • 2 helpful

eBay International Shipping quit working

I've been buying/selling on eBay for many years. I joined the eBay International Shipping option this year. It worked perfectly at first and automatically listed all of my auctions for international buyers. Then it quit listing anything new I posted ...

User avatar by Enthusiast
  • 59 Views
  • 0 replies
  • 0 helpful

Shipping

Is anyone else having issues with the post office ? This week alone I have had 5 issues with them. One of them I sold a necklace to a buyer in Texas and I shipped it on March 1 it says it was delivered on March 2 and when i checked the tracking numbe...

Sold Item, Printed Label, Wrong Shipping

I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for shipping today I realized it was set up for eBay Standard Envelope and the buyer paid $1.11 for shipping . While the item is within the weight tolerance, it is 3/4" thick. I can'...

User avatar by Adventurer
  • 65 Views
  • 3 replies
  • 0 helpful

IOSS VAT Issue UK

I am in the UK and bought something from South Korea and was charged VAT by eBay at point of sale. When the item arrived I was charged VAT again. I raised this with eBay and am getting a refund, they tell me the seller did not supply the IOSS informa...

Mail delivery problems? Always do this first.

Always go online and open a missing, lost, or delivery issue case at USPS.COM. By doing so you create a record of your problem. It also lets the USPS know where they need help and where to send resources, especially if they receive many of the same p...

Ebay International Shipping so bad

Just wanted to post my disbelieve that A MULTI Billion Dollar Company needs longer to ship a package from the US to EU than the China Post _ a government Company ! Even Amazone is doing by far a better job than EBAY. What a Shame. Nothing more needs ...

User avatar by Rising Star
  • 816 Views
  • 20 replies
  • 6 helpful

International shipping item exceeds eBay weight?

I have an offer from Saudi Arabia on an item that exceeds 44 pounds. Will weigh even more once crated. The item has free USA shipping. I would like to try to deal with the buyer but have no idea how to figure out or add additional shipping since it i...

Resolved! What do you do when ebay support will not help you

I purchased an item from a seller, who shipped it to the wrong address. I contacted the USPS, and they verified that it was not shipped to my address. I put in a support ticket and got a response that the USPS says that the package was delivered. Whe...

User avatar by Pathfinder
  • 873 Views
  • 19 replies
  • 1 helpful
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