Winter Seller Update
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Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.
Hello, I have been having an issue with a missing USPS parcel. I shipped item on February 25th. It seems to have gone missing. I've been having to keep checking the item and it's tracking. Somehow I think I accidentally clicked on the Mark Not Shippe...
Tracking indicated that our package was delivered, but it was not. We live in a rural area and have a long driveway so sometimes packages are left at the end so we were not initially concerned. After we confirmed that there was no package we contacte...
I've been buying/selling on eBay for many years. I joined the eBay International Shipping option this year. It worked perfectly at first and automatically listed all of my auctions for international buyers. Then it quit listing anything new I posted ...
Is anyone else having issues with the post office ? This week alone I have had 5 issues with them. One of them I sold a necklace to a buyer in Texas and I shipped it on March 1 it says it was delivered on March 2 and when i checked the tracking numbe...
I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for shipping today I realized it was set up for eBay Standard Envelope and the buyer paid $1.11 for shipping . While the item is within the weight tolerance, it is 3/4" thick. I can'...
I am in the UK and bought something from South Korea and was charged VAT by eBay at point of sale. When the item arrived I was charged VAT again. I raised this with eBay and am getting a refund, they tell me the seller did not supply the IOSS informa...
Always go online and open a missing, lost, or delivery issue case at USPS.COM. By doing so you create a record of your problem. It also lets the USPS know where they need help and where to send resources, especially if they receive many of the same p...
I purchased a shipping label through eBay but wasn't right. How can I get that label deleted and refused??
Just wanted to post my disbelieve that A MULTI Billion Dollar Company needs longer to ship a package from the US to EU than the China Post _ a government Company ! Even Amazone is doing by far a better job than EBAY. What a Shame. Nothing more needs ...
I have an offer from Saudi Arabia on an item that exceeds 44 pounds. Will weigh even more once crated. The item has free USA shipping. I would like to try to deal with the buyer but have no idea how to figure out or add additional shipping since it i...
I purchased an item from a seller, who shipped it to the wrong address. I contacted the USPS, and they verified that it was not shipped to my address. I put in a support ticket and got a response that the USPS says that the package was delivered. Whe...
I purchased a beautiful 130 year old sewing machine this last week and received a notification that it had been classified as "Restricted" and was confiscated. As I'm sure many have noted, there does not seem to be a way to contact them to rectify th...
What can I do if the package has already been delivered but it does not appear as delivered on eBay
Hello ebayers,I recently sold a sportscard to a buyer and for the life of me I can't find the card. I issued a refund to the buyer, but would like to send him another card as a gift for my mistake. Does the label I printed (prior to not finding the c...
I have my Ebay set up so that the buyer pays selected shipping. Ebay allowed someone from Thailand to select an option that only cost him $4, but the lowest option I could choose was $14. This is unacceptable and it screwed me out of the entire cost ...
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