Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

USPS back charge - New on on me!

I got a notice from Ebay that USPS charged me for a shipping label for which there was delivery after a label refund was issued. The label was NEVER used. I sold an item on December 31, buyer paid and I purchased a shipping label for shipment on Janu...

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Resolved! shipping one item – a set of books - in multiple boxes

I need to ship an encyclopedia and need to break the shipment into four boxes. The buyer paid one lump sum shipping fee. How can I use Ebay to print four labels each with the correct postage (Media Mail)? Many thanks.

User avatar by Adventurer
  • 51 Views
  • 4 replies
  • 0 helpful

Long term store pause

I picked up an awesome seasonal job this summer, and will be living in the mountains until mid October in a different state. I need to shut down or pause my store for almost 6 months. I dont want to lose my rating, have to relist everything when i re...

Charged extra by UPS after shipping

Fairly new seller. 100 sales or so. I sold a an item that was fairly long. UPS was best bet. It didn't fit in anything but a tv box, was very light though - not even 5 pounds. Got a nice discount from ebay on shipping too. The box ended up being wide...

Shipping Freight

Hey Forum, So I sell used car parts on ebay and am trying to broaden my market by offering freight shipping for larger items like Bumpers, sub-frames etc but am having a hard time finding reasonable freight shipping rates. I see others in my niche of...

Is it now normal to receive packages (bought on ebay) on your doorstep with no carrier ID / label ?

Hi all,I'm just curious - I bought an item on ebay a few days ago. It was delivered today. I was shocked to find that the item ( a bag of grass seed) appeared on my doorstep but the bag was entirely devoid of any sticker, address label or any kind of...

Anybody else seeing incongruent eBay vs. USPS tracking history?

The past week or so on a few of my sold items, I've been seeing longer-than-usual lag time between a postal scan and when it appears in eBay's tracking window. -I know it's normal for there to be a 15-minute-or-so lag, maybe even hours in some cases,...

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User avatar by Rockstar
  • 126 Views
  • 9 replies
  • 0 helpful

Resolved! tegen de verkoper

Sinds 05 maart probeert de verkoper mij te dwingen om $ 129, te betalen wat ik niet gekocht heb. Het is zeer lastig de verkoper niet weg te krijgen. Bent u zo aardig de verkoper aan te spreken. Het is al 8 dagen achter elkaar. U begrijpt dat ik niet ...

Resolved! PO will not ship out my Ebay standard pwe unless it has 3oz $1.12 postage. Same for incoming mail to

Anybody else having this problem as well??? Do I need to start refusing to pay the postage due on incoming Ebay standard envelopes and have it sent back to the sender??? Last month alone I had to pay over $8.00 dollars for postage due on incoming ite...

Drop shipping

Buyer wanted me to ship the item he bought from me to a different address with his own prepaid label. Was this a scam?

User avatar by Rising Star
  • 112 Views
  • 5 replies
  • 0 helpful

Standard Shipping Notes by Gnubay on Customer Service Issues

We all agree the rates on standard shipping for the value are great for the categories that let us use them. Here are some things you should know about this service that can cause customer service issues.I have talked directly to my local postmaster ...

User avatar by Adventurer
  • 87 Views
  • 0 replies
  • 0 helpful

What does Case on hold mean

Hi all, Anyone from eBay know what it means to have a case on hold? I've purchased an item on eBay that didn't match the description and gave all the necessary info proving that is was a false listing. The above mentions that they sent me an e-mail, ...

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