Shipping
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Parcel lost and no refund

Hi. I bought a scarf which was shipped through ebay global shipping with USPS. USPS gave the parcel to a third party for final delivery, but it states "delivered" in the system as soon as this third part got the parcel. But I never received it ! 1 mo...

Unable to Update or Change Shipping Policy

Wanting some feedback here as to how to proceed with a shipping Policy problem. Background: My store uses a standard set of roughly 5 different shipping policies depending on item size.-All of these policies use a standard flat rate (+$1 for each add...

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Lost items.

I think ebay is outragous with some things.1. They say they take 15% which is a lot but dont have in the fine print at least when i looked.2. They will take money when they feel like and how ever much, they charged me card for 10$ every week for 3 we...

Resolved! Some of your shipping labels have adjustments

Yesterday, I just got my first shipping-adjustment message from eBay (no email, just the message on their website): Some of your shipping labels have adjustmentsHi MOLLYMARY,UPS has some cost adjustments on your shipping labels. We attempted to charg...

User avatar by Adventurer
  • 824 Views
  • 15 replies
  • 4 helpful

How do I reprint a shipping label or re-download a shipping qr code. ebay's help doesn't help.

I need to reprint an ebay shipping label or qr code but can't find anything but "You can reprint your shipping label at no extra cost within 7 days of purchasing it." from the ebay help pages. However when I follow those instructions, I see an option...

User avatar by Thrill-Seeker
  • 2073 Views
  • 19 replies
  • 0 helpful

Pirate Ship Cost Adjustments?

Can anyone that uses Pirate Ship or any other similar instead of Ebay for their labels tell me if you see these bogus "cost adjustments" we are all experiencing? Is this an Ebay only thing?

Fed Ex Overcharges

I was just charged an additional $52.44 by Fed Ex for being 1/10 of an Ounce over on a package weight My Scale 27.19 lbs - Theirs 27.20 lbsNo Allowances allowedSeems like another scheme to soak it to ebay sellers

User avatar by Rising Star
  • 101 Views
  • 5 replies
  • 1 helpful

Sold Item than got bad feedback

Below is my last email I will be sending to buyer;Buyer waited 7 weeks before saying he did not get package. My guess he never tracked package. from NJ to Texas shipped on Monday and USPS tried to deliver on Saturday, as per tracking information. It ...

FedEx shipping cost adjustments.

Fellow eBay sellers, Be aware of FedEx. I recently received numerous cost adjustments from them, totaling over $100. I believe they are intentionally doing this to take advantage of eBay sellers, or possibly other online sellers, to increase their pr...

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User avatar by Adventurer
  • 548 Views
  • 30 replies
  • 4 helpful

International shipping gone wrong!!

I shipped a John Deere toy tractor to a buyer in South Africa and the buyer receives a box full of ties instead of the tractor I sent. It appears the International Hub in Chicago put the tractor label on a box of ties instead of the tractor box. Toda...

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Resolved! Fedex and UPS overcharge

Hey fellow eBay sellers, I've got to vent a bit and see if I'm the only one scratching my head over here. Remember that email from eBay back in September 2023 about how they were gonna start charging us for FedEx and UPS shipping labels right when we...

Seller using slower shipping

Hey. I recently bought an item that was not competitively priced but had free priority USPS shipping. The seller then shipped First Class. I messaged them then they said they use the most economical method. I feel cheated since I know the shipping co...

User avatar by Adventurer
  • 1031 Views
  • 31 replies
  • 0 helpful
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