Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

eBay FedEx shipping label overcharge scam! 02-01-2021

All eBay users who have ever printed a FedEx shipping label through eBay needs to check your past eBay invoices carefully to see what FedEx/eBay actually charged you for the FedEx shipping label you created/used. We think you'll find over 30% of the ...

The usps ground advantage lables don't print as seen on my monitor (windows 7) HP Deskjet 4155e

When the labels print, it leaves out the top and bottom borders, and the big G on the top, left side, also the encoded bar on the top right, what gives?

If I deliver package myself am I expected to refund the shipping paid?

I understand I need to mark it as "Shipped" but without any tracking info. But can the buyer ask for the shipping refunded? My whole point in hand delivering is to pocket the shipping . Obviously it takes my time and effort to self deliver so can't b...

East cost to West Coast Shipping

Anyone on the East Coast States seem to get a majority of buyers from the West coast and vise versa? Does Ebay have a deal with the US Postal Service to ship as far a away as a seller can to pay up for more postage. Seems like a very big majority of ...

Shipping Tall boots

I see that Ebay has me shipping with USPS MEDIA MAIL. Can I send tall leather boots that way?

Ebay Internation Shipping snafu

I have an international package, sent through Ebay International shipping in Illinois that has gone astray. It was to be shipped by Ebay to Ireland. I just finished talking with a man in Canada who received the order. So my Irish buyer will not recei...

Stamps Presets

Anyone who is using Stamps.com and utilizing their Presets functions to make postage labels? I just updated my Stamps.com version to 19.6.3 because they forced me to. After the update, I notice that all of my Presets were not working properly. The Ke...

USPS Ground Advantage

How does USPS Ground Advantage deliver a package to Puerto Rico?

Shipping status?

Has anyone have this happened to them before? It has not moved from that status and I have not received it. The buyer did try to open a did not receive case so idk if he was trying the get a refund or what.

Resolved! shipping tubes

I am shipping movie posters in 3 inch tubes. How do I enter the measurement, for length width and height. height is 16" long, width is 3" diameter what is length 3"? I mark irregular package size

Buyer is requesting a partial refund on hoodie due to sizing.

I sold a hoodie on eBay through the authentic guarantee option, and in the description of the hoodie I specified the measurements and that the medium size hoodie fits more like a small hoodie. The buyer is saying that they cannot put their head throu...

shipping international

I have a order that is shipping to Mexico but it isn't letting me send a invoice and they have purchased multiple items how do I combined shipping

Shipping to Mexico

All of my other international shipments have been handled through the eBay's international program. This weekend I had a sale to Mexico which did not get into that program for some reason. In addition it was not "free shipping" and no shipping was ch...

Bulk thermal 4x6 labels printing two per page

In the last 2-3 days my settings have changed when buying bulk labels. I print 4x6 and they are suddenly printing two per page. I cannot figure out how to change the setting back to one per page. Very frustrating when you have 10+ orders to ship and ...

Re: Ebay no longer permits combined shipping.

Originally from 3/11/2023: drop on over to the "shipping" column to read 48+ posts on this matter as you as LOSING sales because of ebay and this is on big reason why. Here is a sample of the messages I have been getting from buyers, at least 10 so f...