Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! shipping supplies

Hi Everyone. Just received a box of "free" shipping supplies. Did not order - do not have a store. What's Up?? Thank You.

For those having trouble getting your packages to the shipper on time.

First off I have no financial interest in Uber and I have never used them., I only offer this for the information of eBay sellers. Starting in 5000 U S Cities, Uber will start picking up a maximum of five prepaid and sealed packages (at your request ...

Attention Sellers: Offer Discounted Shipping!

Get the message above in "My Ebay" the last couple weeks. More ways to lose on eBay. Ebay will have to remove the 14% fee on shipping costs on sellers before I offer discounted shipping.

How can I determine the cost to assign to USPS Ground Advantage shipping

To finish details for a new listing, how can I determine the cost to assign to USPS Ground Advantage shipping? I do have weight and dimensions for the parcel.

Can't ship from US to UK customer?

I have tried to figure this out with no luck.THIS is the item my customer in the UK is wanting to buy. I have checked every setting in ebay that I am aware of, and everything looks like to me that the item should be available to the UK, but according...

International shipping to Hub

Hi all,I found I made a sale to the UK after I specifically did not want to ship internationally. I have since opted out of this auto-rolled program. When I go to print the shipping label I have the option of selecting USPS for $40 or shipping via UP...

Shipping costs

I've been away from eBay selling for quite sometime and am looking at getting back. When I look at items for sale that ar similar to what I have, I don't understand the shipping charges...some seem awfully low for what I know the package size and wei...

Ebay Customer Support

Somehow UPS lost a 35x31x6" package, seriously UPS? Never having this situation a customer contacted me asking what to do. I contacted an ebay customer service gal who told me don't worry, tell my customer to call eBay. A week or so later, I've long ...

Ebay standard envelope greyed out for MTG card

When I listed the card it had the eBay standard envelope as eligible now that it is sold that option is greyed out when I try to purchase shipping. The item meets all the requirements.

If you ship Media Mail.....Don't!

I collect and buy old magazines and have been frustrated over the fact that media mail is taking up to a month to go five hundred miles or more. Even first class is taking six days to cross the country. Many orders have been handled so much that enve...

Resolved! How do I help a seller find a carrier to ship an item to me?

Hello! I'm located in the United States, and want to purchase a large teddy bear from a seller in the UK. She wants me to find a carrier that can pick up the bear from her home, and then ship him. On her listing, it says "may not post to the USA", so...

package stuck in transit for 48 days

I've been waiting for my package for almost 57 days now, it's been transit for about 48 days.. I use paypal to pay for the 180 days should i be concerned?

Resolved! Wrong address

I entered the wrong address on my package. Immediately after I ordered the product, I both left on note on the purchase order AND sent the seller an email stating that I would like to change my address. I provided the new address in both cases. The s...

Resolved! Wrong return addess

I purchased a shipping label but the return address is incorrect. I saw that it can be voided but I cannot find where to void it.

UPS how do I go about getting a refund for a gross overcharge

I need help with a shipping charge from UPS how do I go about getting a refund for a gross overcharge. Thanks in advance for any direction you can give. Kathy