Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

USPS kiosk change

Has anyone had issues using USPS kiosk lately. I’ve noticed that it will not allow me to scan prior to dropping to prove that USPS has received item.

7 MONTHS!!! Still waiting on Glendale Heights

Hi, we bought a item from eBay. The seller said shiped to us but it seen as on Glendale Heights for 7 months. We are in Turkey, We can't contact anyone, seller says; contact with eBay, It's eBay international shipping. Anyone help us?

Why did I get a shipping label instead of a QR Code?

I usually get a QR Code when I purchase my shipping on ebay. This time I got a shipping label. I don't own a printer so it's a big inconvenience. Why did I get a shipping label instead this time?

Why is my package returning to the facility it already departed from?

My Xbox 360 that I ordered has returned to the facility that it left? Why is that? I hope nothing is happening. It went from Memphis distribution center to mail processing annex and back to distribution center.

Standard Envelope Shipping Option is TERRIBLE

Am I the only person who thinks this standard Envelope Option to ship trading cards is NOT GOOD? I know it's not eBays fault for long delays, but when I order 3 sports cards from California I would think they should arrive faster than 8-10 days. I fi...

Resolved! ebay VAT/IOSS number???

I am buying shipping outside of ebay (Pirate Ship) for a shipment to the UK. On the Pirate Ship Label, there is a field in the customs area for the buyer VAT/IOSS number for taxes collected. What is ebay's IOSS or VAT number??? I don't want my buyer ...

Cost adjustments for shipping labels ~USPS Class Action Lawsuit~

I'm getting really tired of USPS ripping me off. Not only has USPS been overcharging for click and chip since last December but I've gotten 3 Cost adjustments for shipping labels the last week. The first was actually a month ago. It was a 1oz package...

Allstate Warranty Not Getting Delivered/Emailed

I ordered a 2 year Allstate warranty (on eBay) with a replacement airpod. I’ve purchased Allstate warranties with eBay before and have had no issue. However, this one won’t get emailed to be. I’ve messaged the Allstate on eBay several times but they ...

Ebay Branded Holiday Shipping Supplies 2023

I cannot believe how bad the choices are for the 2023 ebay Holiday shipping supplies. $43.00 FOR SOME STICKERS! == What happened to the nice colorful bubble mailers?What a disappointment.

Priority Mail flat rate padded envelope.

I have a flat, rigid, square item that is 8" X 8" and fits nicely in a PM flat rate padded envelope.I know you're not supposed to alter/change Priority Mail packagingbut do you think the USPS would have a problem with me folding over the excess packa...

Resolved! Problem with requesting total for items in cart

I've a buyer who wants more than one item I'm selling, they live outside the USA. When requesting total for the items in their cart they get this message," You can't request a total for items where eBay manages all or part of the shipping.""What do I...

Resolved! Please help me understand this craziness with my shipping options?

Can someone please link me to a thread or blog as to what I need to do with my shipping options. I have been reading things but they are back from 2020/2021. I had no issues the last 23 years listing. I input the weight and demensions then eBay shows...

pip insure through Ebay is a complete joke

Been working with PIp insurance for over 60 days on a claim and have got nowhere. Purchased insurance through ebay on a $250 Priority Mail shipment ( wish I had purchased the insurance through USPS) . Between the delays in being allowed to file the c...

Resolved! buyer received package damaged and refunded??? refund from USPS???

so today i got a message saying a item that i shipped got destroyed in shipping. it was a power supply. what i was told the fins broke off and the gauges on the front are broken. i guy messaged me and told me that. i take honor in all my sale big or ...

Resolved! We could not get a quote for this service. What now?

Sold a listing that ONLY offers USPS Ground Advantage but when I go to the label page even though it shows GA as 'buyer selected' the option is greyed out (as are many others) with the wording "cannot get a quote for this service" and it's trying to ...