Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Buyer from U.K. can't bid on my auctions! I'm enroll in Ebay international shipping program??

I'm enroll on Ebay international shipping program and a buyer from the U.K. wants to bid on my items. I verify that I ship to the UK and is not on the excluded countries I chose. I also check the listing.These are the screen shots the buyer sent me.O...

EIS

eBay International Shipping seems to be considerably slower than the Global Shipping Program. This parcel sat in their warehouse for 20 days before the DHL international phase of their service.

Resolved! ESE Shipping Option - Not Available

I have a single trading card that I am trying to ship via ESE but the option is not available for me. I've taken other people's suggestions in playing around with the dimensions to get it work but it will not allow me to adjust the dimensions to anyt...

Ebay charges a fee on shipping even if the shipping is actual cost

I sell and item and I charge the buyer the actual shipping cost. Ebay can verify that because I purchased the shipping label from them. Why then should Ebay be entitled to a fee on the actual shipping costs? That's just unfair. They probably are maki...

combined shipping

Is ten dollars reasonable amount for shipping 4 cards when combined shipping is not stated in the auction description? for example 3 winning auctions at 99 cents each and shipping is 4.75 for each auction. card value for all three auctions is 12 doll...

Resolved! Returns

Hey there, my recent bad shipping experience was an 80 y/o dining table chandelier lamp, mcm. It sold for about 70+50 to ship. I was very careful with the packaging, bubble wrap and paper. Anyways when it was delivered to the buyer they noted that th...

having problems with my post office scan in more than 5 packages at a time

My local post office tells me they can't scan more than 5 packages at a time. So if I bring in 30 packages I need to go to the end of the line and go through the process 6 times. Anyone else have a similar experience? When I leave or drop my packages...

Shipping to Guam, but post office requires customs forms

Someone bought one of my items, and the address is in Guam. I am in USA proper. I printed out the label as Ebay gave it to me. I usually scan my packages at the post office kiosk before shipping so I have a receipt with a record and incase the packag...

Someone stole and swapped my eBay Authenticity Guarantee Yeezy order. Please HELP

Ordered a pair of Yeezy Static for my niece, size 6 thru eBay Authenticity Guarantee.Pair was authenticated on 10/16 and tracking # provided. I felt weird cos the delivery courier eBay used to ship to me after the pair was authenticated was a company...

Paying for shipping more than once

On one listing, it gives multiple choices to choose from. But you can only add one item at a time to your cart, which results in me paying for shipping once for every item added to the cart. Is there a way to purchase all 3 items, since it's from the...

Remove my phone number from my shipping labels

How can I remove my phone number from my shipping labels????? Please no smart a$$ answers - cross off with sharpie, put FedEx or ebay #, or all 0000s (won't work). I called customer service and they couldn't figure it out - they said to call back whe...

I purchased a book since August and did not receive to this date

Good morning everyone I purchased a book Algebra & Trigonometry by Ron Larson, since August 18th, passed which shows on my card as paid for however to this date the book has not arrived. I does not show on my account with Ebay that a purchase was mad...

dimensional weight

Has anyone else experienced extra shipping charges because they are enter actual weight of their package rather than calculating the 'dimensional weight?

Resolved! US Address - block shippping ?

Hi. I have a US address in EBAY. Ebay stop me to buy this WW2 NAVY manual book: https://www.ebay.com/itm/235254481507 Im from Europe but have a US Address. What is going on?