Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

International shipping tracking??

Sent my first International shipment to UK. I used EBAY postage/shipping. Sent to Ebay hub and then to UK but in viewing tracking its been in London for 12 days and not moved. I know I can contact USPS to track a missing package in US but what can I ...

Resolved! Seller ignored me

sorry guys have to rely on you again.so, I ordered a rpi 3b on the 26 oct..on 27 he gave me a tracking which it didnt worked and marked as shipped.carrier it was dhl paket from DE to IT. after 2 week passed i didn't receive anything, the estimated ti...

Buyer gave wrong address and package has been sent back

Buyer forgot to add apartment number to his order and package has been sent back because it could not be delivered. Should I cancel his order and give him his money back? I just don't want to get a defect or have it affect my seller metrics. Any advi...

Be aware on shipping from Staples

Please be aware when shipping from Staples that it may not leave that day or even the next. It will be counted late. We have learned this the hard way and although it was not late to the buyer. eBay shipping counts it late because it is not scanned r...

Manage shipping labels page error.

I just sold my first item on ebay and wanted to get the QR code label for shipping. I messed up and bought the regular label first then found later where the QR code option was. I ended up purchasing two labels. At first I did find a place to void th...

Resolved! Newbie questions about shipping from Pirate Ship import

I just listed my first 10 items. I set up Pirate Ship to automatically import eBay order info. (EBay charges 9.88 and Pirate Ship is 9.29 on the same pkg to Los Angeles.)How do I set this as the default on eBay? Do most sellers ship to Alaska and Haw...

Here we go again another USPS rate hike!

These Post Office constant rate hikes are getting out of control ! It is bad enough that sales are way down but every rate hike makes it harder to sell anything. This is what an e-mail from Pirate Ship said about the price hikes. USPS is increasing s...

Ground Advantage - Delivery Times

Good afternoon Ebay community! Now that most of us have had a chance to see the early USPS Ground Advantage delivery results. What are some of the trends across the community? I have been seeing delivery times a bit slower when compared to 1st Class ...

Global Shipping how dispute restricted item?

I recently ordered a vintage tobacco pipe, I have purchased several of the same type over the years from eBay, internationally. Today I received a noticing the item was considered undeliverable and restricted but with no further information. I reache...

double charge for Labels Now

I been selling on Ebay a while when i need to get rid of some stuff. I noticed double billing on shipping labels twice . I had a difficult time printing one so printed it again and was double charged. CS said once I voided i had to wait 14 days to ge...

Resolved! WHAT IS GOING ON WITH USPS TODAY AND THE LAST FEW DAYS?!?!?

Sooo, EVERY package i sent out this morning, is NOT showing up as Accepted, even tho i went in personaly and had them scanned in 1st thing in the morning,Tracking is not updating. come to find out this is happening all over, ALONG with allot of other...

Resolved! Problems shipping from California to Glendale Heights, IL

I have shipped 3 different orders from California to buyers in the Chicago area in the past couple months. Each time, it was automatically sent with "Ebay International Shipping", and I have no idea why, but I'll try to turn that off next time (if it...

Are there any suggestions on how to avoid a UPS Label cost adjustment charge?

Are there any suggestions on how to avoid a UPS Label cost adjustment charge ? We ship may different size packages and we are now getting back-charged by UPS a Label cost adjustment charge.

Guaranteed Delivery Date Came and Went. Does Anyone Work at EBAY Any Longer?

It's impossible to get help on Ebay and that's why so many have left and gone to Amazon. I purchased an item. It saidit was Guaranteed to be delivered by Nov 4th, today. Trying to get the seller to help or even return a message is like pulling teeth....

Cancelling/modifying a USPS pickup request.

Even though you can generate a pickup request with the USPS through eBay when generating the label there is no way to cancel or modify the request afterwards even though it states there is. Anyone have an answer to this one? Even going to the USPS si...