Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

how to contest shipping adjustment ??

been selling and shipping books for a very long time ... shipped a book recently and today got an underpaid "shipping adjustment" ... was a book I sent MEDIA MAIL in a padded ebay envelope .... really don't want an additional ~$3 charge ...

International orders - combine into 1 package?

Hello everyone! My understanding is that currently you cannot combine invoice/ship international orders sent through the eBay International Shipping program. However, what are your thoughts on putting both items in 1 package, to the eBay ship center?...

Adding insurance

Can I add insurance after I print a label

Priority mail vs USPS ground advantage

Curious to know if you ship Priority mail or USPS ground advantage? Why do you choose one over the other? I never use Priority because it costs more.

Buyers paranoid

It’s my first time ordering from eBay and I’ve ordered a nice zipup hoodie from a seller from the uk (I’m swedish). This seller is marked as a business seller and has pretty good feedback but isn’t responding to my messages. Now I’m paranoid that I m...

Resolved! shipping calculator different from actual USPS costs

Hi all -- it looks like this is a common thread but I haven't sold in a while and see that some things have changed, so I'm looking for help from more experienced ebayers. I just sold an item and used the shipping calculator in the listing, set up wi...

Resolved! Ebay erasing tracking history for Standard Envelope packages

I sell a lot of sports cards. I love the new ebay standard envelope shipping method except for when it doesn't work. In the last month or so I have had 3 different buyers open up a "Item not Received" case for cards they didn't receive. All three had...

Best estimating/shipping charge methods for to handle a single listing requiring multiple packages?

Casual ebay seller for past 25 years here.I know this has been asked in past, but I'm interested what sellers are doing now incase there were updates that I don't know about. Im going to being getting rid of some those "collectible"(LOL) figurines, s...

How do I get Global Shipping to combine a purchase of 4 items?

A buyer bought 4 separate items. She's in Spain and wants to pay. But, I can't send invoice. It's Global Shipping. I have Free shipping on my end. But, she wants the 4 shipped together and pay 1 Global Shipping. How can I make that happen? I can't do...

Resolved! Ebay/buyer gave the wrong address for shipping

I used ebay's shipping label to send an item I sold. Ive been tracking the order for delivery and received a message the address given for shipping may not be valid. What does that mean? What do I do? I can't contact Ebay - they don't respond to any ...

I have an item that may need to ship in the priority express tube.

I have never used one of these USPS tubes before. I do know there is an additional $4 charge for extended length, and I don't believe that will be an issue. Tips and tricks would be greatly appreciated, for a new re-seller.

Inaccurate shipping estimations.

The estimated delivery expectation still seems wrong to me for generic services. Generic economy shows a potential 1 day earlier delivery than standard shipping and shows the longest expectation is actually sooner than standard shippping. I feel like...

Specific listing not showing up for global shipping program

Hello everyone, I wanted to seek out help as just recently I have come across a problem that I am unable to solve. My entire ebay store shows up on the global shipping program to international buyers. Just recently though a specific listing that I se...

N and S America together on shipping policies.

Hello, I am selling on .com from Romania. I am using in North America a different carrier than South America and the shipping cost and delivery time is different. Could I set this regions separately?Thank you

Recommended Ship by Dates from USPS

I got this notice from the USPS today for recommended ship by dates: December 16th, USPS Ground Advantage ServiceDecember 18th, USPS Priority Mail ServiceDecember 20th, USPS Priority Mail Express Service I do love their optimism. I hope you find it h...