Shipping

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Buyer Wants USPS Insurance Claim Despite Proof of Delivery

Hello - question for the group about appropriateness of insurance claims. I am a casual, intermittent ebay user that listed an item that sold for ~$600 to a buyer from a new account without feedback. I didn't realize this until after my listing ended...

How do I update my sold and shipped item as received by the buyer?

Hi, The tracking details on eBay aren't updating and I've had confirmation from the Buyer that the order as been received. I have a screenshot of his return message to be confirming this. How I can update this to reflect that its been received?

USPS Packages not moving

I have two packages I shipped with USPS that are in tubes since they are posters and they are still only saying they were accepted by the post office with no further details. The buyers put the funds on hold, but not sure what I can do as I shipped t...

proof of delivery

Ebay have asked me for proof of delivery of the items i have sold What is that and how can i provide them the proof of delivery of the items i have already given them the tracking numbers

Shipped to Guam lately ?

Hello, I sold an item to Guam not noticing until i printed label because ... well there wasn't any specific instructions or directions or requirements. I went to use the self-service kiosk and it let me know that I needed to leave the package with a ...

Pilots Delivering Amazon Packages Are Ready to Strike

Kinda wonder how this might affect shipping for everyone as a whole.On a nice note....anyone drop shipping using eBay those sellers might get messed up selling stuff on Amazon but using eBay to sell their items? Could it affect them? I hope so.If tha...

Stolen package. Doesn't UPS require a signature or leave a 'missed delivery' paper note?

UPS delivered my package, took a proof of delivery photo too. I rarely receive UPS shipments, from what i remember they used to ask for a signature or if I'm not home, they'll leave a note saying they'll come back tomorrow. I'm trying to file a claim...

Resolved! Print shipping label with receipt option missing?

I have just been moved to managed payments. Before the move, when I printed a shipping label, one half of the page was my label, and one half was a very useful detailed receipt. I kept this for my records, and it has been useful to me.Since being mov...

Best Way to Ship Projector?

Want to sell projector worth ~$500. Haven’t sold something this expensive before. I’ve packaged it very well but my question is what shipping service would be best? USPS Priority, USPS Ground Advantage, UPS Ground, FedEx Ground. Just want to make sur...

Resolved! What Does Accepted USPS Picked Up Item Means?

Hi! So I Got A Notification From USPS Saying It Was Accepted And USPS Picked Up Item.

Resolved! Returned to Sender (Me, seller) because "Did not have access to mailbox for a week"

My buyer informed me that their package was returned to me because they could not access their mailbox for a week, and is asking if I will send it to them again if they pay for shipping. According to the USPS tracking page the package was delivered, ...

POSTAGE ERROR

I PAID DOUBLE ON POSTAGE BECAUSE I MADE A MISTAKE. HOW DO I GET A REFUND?

send a gift

How do I send an item as a gift to a different address than mine. I cannot figure out how. Thanks

The shipping label for the item I sold is incorrect, shows the item weighs over 100 lbs

The charges for the shipping label is incorrect for the item that I sold, how can it be corrected to show the proper weight and dimensions, so I can purchase it and send the item?

Contacting a live agent

I have a shipping label that I have tried to void multiple times and the eBay message is "this shipping label can't be cancelled". I need to speak with a live agent but get the automated which is "dumb and dumber". Yesterday I ask for a live agent to...