Shipping
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
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Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

UPS Ground Rate

Has anyone noticed that the UPS Ground rates on Ebay Labels has decreased? I didn't see a notice. Also, I do not use Pirate Ship but I do lok at them for comparison and their rates are still higher. I'm hoping not a glitch and will later find out we'...

Resolved! Try explaining this one

Wake up today yayyy I’m getting a deposite from eBay . Go look half of what I expected get on eBay 6 of 6 packages all has $20 of underlaid shipping. Now I ship usps I look at what I put in on eBay but between me weighing them at home and usps weighi...

I need help asking ebay to step in

I sold a large breakable item for $300 and shipped it via UPS. I painstakingly packed the item and UPS does not dispute this via the photos I provided to them. This took place in August 2023, and it broke in shipping (my mistake may have been writing...

User avatar by Explorer
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Buyer Wants to Send Prepaid Shipper

Hi, I have a buyer who wants to send me a prepaid express shipper to ship their item, instead of the USPS ground I was going to use for the shipping (free shipping). Is that even allowed? They want me email address. I told them I don't think ebay all...

Erroneous Fedex charges have not been credited.

I was charged over $200 for packages be under the weight I put in the shipping label. Ebay said these charges would be credited back to me in 5 days. Not only did that not happen but more charges came through. Again, I know for a fact these are erron...

Still No FedEx credits!

Had two messages over the last few weeks. LISTS of FedEx upcharges. eBay is on here saying mistake, we will credit.Still NO credits!And today...the mystery continues....another upcharge.I said package weight was 21 lbs.Fed corrected that and said it ...

Resolved! Ebay Standard Envelope- Scammers..The USPS response and EBay response..... causing lots of problems

Dear Ebayers,HI!( first post here!)I'm using Ebay Standard Envelope to ship seeds . Small orders under $3 mostly. And the amount of Ebay standard envelopes that I've sent not even scanned into possession is 14... the amount marked accepted but tracki...

First class large envelope cost

Listed an item and it qualified to ship based on weight and size for first class large envelope @ $1.83. Item sold and buyer paid $1.83 for shipping. When I go to print the shipping label the cheapest rate to ship is usps ground advantage @ $3.90. Th...

Resolved! FedEx charges in excess refunded by eBay?

Due to a FedEx invoicing issue --- according to eBay -- we should be refunded the excess charges we were charged last week on packages. I only had one but had to pay another $11.33 -- has anyone been refunded the excess charged yet??

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