Winter Seller Update
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Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.
Hi eBay Community members, I am contacting you from Sri Lanka. I have sold a few items to USA buyers and sent each item with a tracking number, but my item tracking data is not updating on the USPS website. Can someone please tell me why the USPS is ...
When I want to choose a USPS Flat Rate Box of a specific size (for example- Small), as a shipping option, eBay comes back with "Shipping cost cannot be calculated. Please enter a valid ZIP Code." Why can't eBay calculate the shipping cost on a Flat R...
So I purchased a really nice denim jacket from a person selling in Peru, and after some back and forth about the product the seller said that I needed to provide him with a drivers license ID number and phone number so he could ship. This was odd sin...
how to change delivery addres
I'm a new seller on eBay and I've just sold my first item at auction. I have a few concerns about how to ship and the costs associated with it, however. I know that the shipping fees that a buyer pays for an item goes directly into your account if it...
We have been on ebay for almost 24 years. Our Post Office said there is no such, "eBay Standard Envelope shipping for $.63" .... every one under 1oz are pulled and sent back to us for additional postage of $.40. We have called ebay several times over...
I have read previous posts about missing parcels ! I dropped my fed ex parcel to the designated drop off location , obtained receipt but on tracking it states still at drop off point . I went to the store and they confirmed it was picked up earlier t...
I've been trying to purchase a $147 label for an item I sold to a buyer in Chile. I keep getting an error that "Something is wrong" "Try again later" I was able to get a phone call from an ebay rep who created an IT ticket. Other than that he did not...
I've been a seller on Ebay for years and it seems everyone has raised their shipping on items 4 oz or less. When I sell something at 4 oz or less it seems the customer is getting our shipping discount. Please enlighten me on this. Thanks!
Can packaging costs be included with shipping costs
Hey Everyone, Thank you for taking your time to read this post, I am at a point where I am not sure what to do. So I have sold a few things on FB and eBay, but this is the 1st time its happened. Everything went well with the sale, the buyer and I wer...
This has happened before. I tried to edit a policy and when I click "Save and close" it just hangs there without closing or saving the changes. Working on a Mac, not the latest one. Tobiasness
I recently shipped out a toy that weights from UPS 3lbs 3.1oz. It was going to the east coast and I inputted 1lb more than it weighed and the correct dimensions. I was charged $15. Then 10 days later I get a charge for the difference it cost to ship ...
Anyone else received notices about extra shipping charges through Fed-Ex? I printed off 2 separate labels with FedEx Ground with exact weight and dimensions and had to pay an extra $34.60 - The weight of both Items were under 2 lbs. and FedEx added a...
In short, I've sold an item and I do not have returns enabled, but had to accept this one since the buyer said that the item is defective. The package has been on the way to me for 2 days and all of the sudden today the shipment tracking says that th...
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