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does this mean they will change the shipping rates that i have entered in my listing??
Trying to mail small paper items via USPS, usually set at 9x6x1" envelope, giving low cost of $2.11 thru Ebay to USPS, but when item sells, program fails to allow that low cost, goes to $4.02 via Ground Advantage, costing more to mail than customer p...
We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...
This happens from time to time, but it happened twice today, so I figured I would vent... eBay is allowing buyers to choose UPS Ground as the shipping method, even though the customer's address is a PO Box. Why? eBay won't let me select UPS as a ship...
In our Shipping Preferences in our account, we have the carrier discount rates applied to USPS and UPS. When a customer buys something and selects UPS, all is fine. When they select USPS, however, the discount is NOT applied. So we are constantly hav...
On 4/17/2021 Ebay sent me an email advising me Ebay is making automatic changes to my shipping on May 13, 2024. The email said I could opt out but Ebay's link to opt out was just a survey and apparently did not let me opt out. Is this happening to an...
Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...
Overcharged a customer on shipping and want to refund the difference
I received this UPS price adjustment for a UPS Ground label printed through Ebay. Per the price adjustment information, the "billable weight by carrier" is the same as the weight I entered -- 5 lbs. So I don't understand why the price was increased b...
Hello everyone, I really need your help on this issue:I sold something on eBay and USPS picked up the package on 4/9/24. On 4/10 tracking shows the package is forwarded, then after a few days it’s out for delivery. Then it’s forwarded again and then ...
eBay we need your help. I spent two hours on phone today. UPS site will not allow claim submission. It does not matter if you are 3rd party, channel partner, or shipper. I spend more time on phone with eBay agent. It is not possible to file a UPS cla...
I sold 16 pairs of earrings and want to ship it one package, how do a label for that ?
I'm just wondering this, as, today I was contacted by a customer that hasn't received her package yet in GB. It went through the HUB, then it was passed off to DHL who further passed it off to a delivery service called EVRi. They tried delivering it ...
There is a huge issue at the Atlanta USPS Distribution Center. There has been no movement on my last 3 orders. I spoke with a representative and, as they are saying on the news, expect to experience long delays. It may be weeks before this is resolve...
OK, I'm asking because I'm in Canada, and Chit Chats (my shipper that ships from Niagara) used to send me boxes of them years ago... I'm now running out of stock, and I've been using a few flat rate mailers each week with my auctions. Do the post off...
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