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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
Hi, some days ago I bought some collectible cards and is sent by USPS First Class Mail International. In the order details, it says that the order has been shipped, and I understand that it means that the seller has left the product in the mail servi...
Hi,A buyer ordered an item I shipped the next day, and it tracked to NYC and was marked as delivered. However, he never received it and thinks it may have been taken. Do I open the request, or does the buyer? How do I, the seller, get refunded?Amy
I sold a couple of items and I had googled their addresses and they all seem really sketch to me.. I'm scared of not getting paid out or the item being delivered and not getting scanned to complete the shipping cycle. Can anyone share some insight on...
A customer purchased fragile product from me and had me send it to a mail forwarding service that then sent the package to a foreign country. The items arrived damaged and he wants a refund, the package was insured up to 100.00 and the item was sold ...
I have bought an item last year on December and it has been over a week since an update on the tracking and I tried asking the seller but they are ignoring me. Can I file a item not received?
It appears that the USPS Tracking Number is in the item information, but when screen is refreshed is has disappeared! eBay says that I am late on shipping, but I shipped same day of sale! What is the issue?
I mailed two packages on 11/29. Thank goodness I had the clerk scan as receives. No other movement / tracking since. I’m in the Midwest… Is this happening to anyone else?
I recently did an order of Pokémon cards from 7 different sellers, purchased at the same time, but for whatever reason all of them are either out for delivery in Knoxville Tennessee, or are currently being processed there. One of them has been out fo...
I need help!! I can’t contact anyone. I put in the wrong tracking on an order and it won’t allow me to change it, if anyone could help me out please contact me I don’t know what to do. This is through USPS but I need eBay to change it
Transactions missing on-time tracking or carrier scan: Reason for counting the transactionHi. I was getting a last minute package ready to ship out and then it was out the door on vacation. Apparently, when I created the shipping label the tracking n...
Please help me out here.. I won a bid for a camera for $800. I have 100% feedback and I’ve been a member for over 15 years. Seller has zero feedback. Item showed delivered a week ago but I did not receive the package. Seller has always been unrespons...
Hello, I have sold a item and dispatched it. I put the tracking number on eBay but it is still showing as dispatched. When I go on to the Parcelforce website it is showing as delivered. It seems that there is no way to manually update the details on ...
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