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In our Shipping Preferences in our account, we have the carrier discount rates applied to USPS and UPS. When a customer buys something and selects UPS, all is fine. When they select USPS, however, the discount is NOT applied. So we are constantly hav...
We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...
On 4/17/2021 Ebay sent me an email advising me Ebay is making automatic changes to my shipping on May 13, 2024. The email said I could opt out but Ebay's link to opt out was just a survey and apparently did not let me opt out. Is this happening to an...
Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...
Overcharged a customer on shipping and want to refund the difference
I received this UPS price adjustment for a UPS Ground label printed through Ebay. Per the price adjustment information, the "billable weight by carrier" is the same as the weight I entered -- 5 lbs. So I don't understand why the price was increased b...
Hello everyone, I really need your help on this issue:I sold something on eBay and USPS picked up the package on 4/9/24. On 4/10 tracking shows the package is forwarded, then after a few days it’s out for delivery. Then it’s forwarded again and then ...
eBay we need your help. I spent two hours on phone today. UPS site will not allow claim submission. It does not matter if you are 3rd party, channel partner, or shipper. I spend more time on phone with eBay agent. It is not possible to file a UPS cla...
I sold 16 pairs of earrings and want to ship it one package, how do a label for that ?
I'm just wondering this, as, today I was contacted by a customer that hasn't received her package yet in GB. It went through the HUB, then it was passed off to DHL who further passed it off to a delivery service called EVRi. They tried delivering it ...
There is a huge issue at the Atlanta USPS Distribution Center. There has been no movement on my last 3 orders. I spoke with a representative and, as they are saying on the news, expect to experience long delays. It may be weeks before this is resolve...
OK, I'm asking because I'm in Canada, and Chit Chats (my shipper that ships from Niagara) used to send me boxes of them years ago... I'm now running out of stock, and I've been using a few flat rate mailers each week with my auctions. Do the post off...
Just received an email that the default shipping rates are going into effect, and will show eBay label discount shipping rates to the buyer. I do not inflate shipping rates, and frequently refund excess charges. Since eBay takes their % off shipping ...
This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...
At least have the courtesy to monitor the answers and respond to the replies. Many (admittedly not all) are asking for help and then ignoring the responses. Many of us here spend our own time and effort to help. And it all seems like a waste of time....
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