I paid for Item , Recieved as damaged

[hassanhacke]

Hi,

I apid of an item

Recieved as damaged

I asked for return or refund

I recieved a message that the seller is not sending the shipping label

In the same time he is escaping refunding me

E-bay repeatedly send me remineder to reurun

How can I solve this?

I cant find any channelto compalint to ebay or paypal

[sew734]

Go to the bottom of this page and click on Resolution Center.  It will then take you to a page with options fo file a claim against the seller.  Follow all instructions.

[tarpedge]

According to the OP, OP has already opened a case for return or refund.

@hassanhacke, google "eBay number" and call about a return shipping label.

[deep-garnet-red]

Your seller is in China, therefore they cannot issue a return label. They are supposed to send you money for that. You need to call Customer Service and explain that the international seller is not helping you with a return label.  Do not let the case time out.

eBay really needs to come up with a solution to this problem.

[hassanhacke]

The trick that the seller open the case for return

then he told me he cant send return label 

and he is not answering for refund

So, now on e-bay it is a return process and repeatidly sending me reminder to ship

!!!!!!!!!!!!!

[chasity2009859]

China sellers, Cheap items, long shipping time, pay a little more for the item and purchase from US sellers, much more protected and usally the sellers actually care.

Good luck to you

[hassanhacke]

Then I recieved a message that the seller can't send the shipping label but he is still responsible for the fees.

I cantacted the seller and he is escaping refund

Now the case on e-bay is as a return in the time I dont know how to process this

And no refund

and so !!!!!!!!!!!!!!

[tarpedge]

@hassanhacke, Google "eBay number" and call about a return shipping label.