Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Am I crazy? Label postage price does not increase with increase in weight, consistently INCORRECT

I recently got 2 notices from USPS through eBay to me, stating I would be charged extra for my postage miscalculation (one for 60-odd cents, and one for $1.75). This did not make sense to me. As a long time eBayer who has been on since 1996, I know t...

Confused about Ebay shipping cost and USPS cost

When I go to choose shipping Ebay has a different rate (higher) than the USPS. Here's the USPS for shipping priority:Here's the Ebay shipping rate for priority (notice it doesn't have flat rate?)When entering a shipping rate, do I use Ebay price or t...

eBay lets buyer pick UPS when address is PO Box. Why?

This happens from time to time, but it happened twice today, so I figured I would vent... eBay is allowing buyers to choose UPS Ground as the shipping method, even though the customer's address is a PO Box. Why? eBay won't let me select UPS as a ship...

Order stuck in GLENDALE HEIGHTS for 13 days already

I bought an used notebook from the US, and it is stuck more than 13 days in GLENDALE HEIGHTS. I bought another product from the US after I bought the notebook, it went through GLENDALE HEIGHTS, but already left and is arriving home in Europe already....

USPS shipping undercharging customers the correct amount

Anyone having problems with ebay shipping not calculating USPS shipping cost to the buyer correctly? I know FedEx has been having issues over the last few weeks sending out "shortage" makeup bills, but now we are having issues with USPS costs as well...

USPS losing more packages, 8 just this week.

I'm facing significant challenges with USPS losing packages, and it's becoming increasingly frustrating. Just this week, 9 packages have entered the "In Transit to Next Facility, Arriving Late" status, in essence LOST. To make matters worse, a $500.0...

Resolved! Confused with new package dimension requirements

I have selected standard rates without discount but my listings still get rejected for no package dimensions.I am able to edit existing listings without adding dimensions.Am I missing something?

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Excessive Charge for Shipping Label

I sold an item and used calculated shipping. I entered my dimensions and weight correctly. The buyer paid 6.26 for shipping. I printed the label and used it. However, I saw today that the shipping label charge shows 163.15!!! $125.88 was deducted fro...

New policy? What does this mean?

We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...

Incorrect shipping charge by ebay/usps help?!

I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...

Resolved! Confused with international shipping

Hello all, i brought an item from New York to me (in England) and they did the international shipping program and they sent it to Glennsdale Hights IL, which is Ebay's place for international packages to forward off to England and it says "Available ...

I need your help

Hi there,I had Oder onApr 12, 2024 sold by: lousy ragsbut from now I didn't see my Oder shipping or tracking numbe, and I try to contact to seller but l can't see their location, I try to ask my Oder but I didn't receive any confirmation, and there m...