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thinwoodboards
Community Member
Posts: 732
Registered: ‎08-01-2011

How do I file a Fedex Claim, shipped thru eBay?

Please DO NOT tell me to open my own Fedex account.

I've done that now that I've read about the issues others are having trying to file fedex claims.

 

This is regarding a package I shipped 2 weeks ago, through eBay/Fedex.

I now ship all my Fedex packages through my linked Fedex/eBay account.

 

But, does anyone know how I am to file a damage claim, on a package shipped through ebay and fedex?

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Community Member
Posts: 2,073
Registered: ‎12-11-2010

Re: How do I file a Fedex Claim, shipped thru eBay?

in reply to thinwoodboards

File it online - you will be a "Third Party" to the claim - I think you're asked that at one point, as eBay is the shipper.

read this link - go to the last entry - that member was able to do it successfully.

 

https://community.ebay.com/t5/Packaging-Shipping/Filing-a-fedex-damage-claim-when-eBay-is-considered...

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thinwoodboards
Community Member
Posts: 732
Registered: ‎08-01-2011

Re: How do I file a Fedex Claim, shipped thru eBay?

in reply to ferncliff-39

Thank you very much.

I did exactly as you suggested.

Now, let's see if a check shows up....

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